What users are saying about
1 Rating
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 1 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100

Likelihood to Recommend

CIC Plus

CIC Plus was designed to set up local and state taxes for employees in the payroll system. Taxes were not being set up for work locations and there was a lot of manual entry as well as audits that had to be done to set up employees properly.
Anonymous | TrustRadius Reviewer

Payroll by Wave

Payroll by Wave is accurate and fits well in all organizations where its suited to a scenario where an organization basically aims to improve the payroll management and execution process. It will allow for easier update of all employee benefits and execute necessary deductions including the statutory ones thus allow organizations to manage their finances and workforce efficiently
Francis Cook | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

CIC Plus
Payroll by Wave
8.9
Pay calculation
CIC Plus
Payroll by Wave
9.2
Support for external payroll vendors
CIC Plus
Payroll by Wave
9.0
Off-cycle/On-Demand payment
CIC Plus
Payroll by Wave
9.5
Benefit plan administration
CIC Plus
Payroll by Wave
9.0
Direct deposit files
CIC Plus
Payroll by Wave
8.8
Salary revision and increment management
CIC Plus
Payroll by Wave
7.5
Reimbursement management
CIC Plus
Payroll by Wave
9.0

Pros

CIC Plus

  • CIC Plus sets up state and local taxes for employees' home addresses.
  • CIC Plus is easy to use.
  • CIC Plus offers an I-9 service.
Anonymous | TrustRadius Reviewer

Payroll by Wave

  • Time-saving: Everything is saved from one pay period to the next so it's very easy to click and run.
  • Great price: Perfect for smaller businesses who don't need the extra bells and whistles
  • Customer support: Any questions are addressed quickly, set up was a breeze.
Alex Pegg | TrustRadius Reviewer

Cons

CIC Plus

  • CIC Plus needs to set up the local taxes for employees' home and work location.
  • CIC Plus does not automatically set up taxes for a new hire unless the new hire goes to CIC Plus website and fills out the paperwork.
  • CIC Plus needs to have an automatic feed for every new hire that automatically sets up ALL the home and work location taxes for the employee.
Anonymous | TrustRadius Reviewer

Payroll by Wave

  • Payroll is a paid feature at $10 + $4/employee per month. I suppose this is a normal expense, but other payroll systems I've used, such as ones built into online banking, have cost me a fraction of this.
Brendon Brown | TrustRadius Reviewer

Support Rating

CIC Plus

CIC Plus 1.0
Based on 1 answer
CIC Plus does not set up all the taxes that are necessary to pay employees properly and this left the employer wide open for tax penalties and interest for taxes that were not paid properly and timely.
Anonymous | TrustRadius Reviewer

Payroll by Wave

Payroll by Wave 8.7
Based on 2 answers
Support is usually very quick and reliable. The live chat feature is a definite bonus.
Ryan Connolly | TrustRadius Reviewer

Implementation Rating

CIC Plus

CIC Plus 1.0
Based on 1 answer
CIC Plus promised us a product that would set up taxes for employees home and work location and it did not do this as promised
Anonymous | TrustRadius Reviewer

Payroll by Wave

No score
No answers yet
No answers on this topic

Alternatives Considered

CIC Plus

BSI Tax Profile works to set up taxes for employees Home and Work location. It works as designed and requires a lot less auditing of employees' tax set up.
Anonymous | TrustRadius Reviewer

Payroll by Wave

Similar features, similar pricing. I selected Wave initially because my accounting is integrated with the other Wave software.
Alex Pegg | TrustRadius Reviewer

Return on Investment

CIC Plus

  • I wasn't involved in the cost aspect. I was the administrator of the CIC Plus system.
  • CIC Plus caused us to owe back taxes on local taxes that were not automatically set up for employees.
  • The taxes that were not paid timely had interest and penalties associated with them.
Anonymous | TrustRadius Reviewer

Payroll by Wave

  • We tested Wave briefly and Wave Payroll briefly. Impact was minimal as it did not quite fit our needs.
Brendon Brown | TrustRadius Reviewer

Pricing Details

CIC Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Payroll by Wave

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CIC Plus
1.0
Payroll by Wave
9.6

Likelihood to Renew

CIC Plus
1.0
Payroll by Wave

Support Rating

CIC Plus
1.0
Payroll by Wave
8.7

Implementation Rating

CIC Plus
1.0
Payroll by Wave

Add comparison