34 Ratings
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Score 8.7 out of 100
22 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Cisco 3504 WLAN Controller

Cisco has a wide range of wireless controllers and 3504 is the entry level controller. It can support up to 150 Access points. Therefore it is very well suited for medium sized enterprises , however small businesses can also use it in their networks but it is not so light on the budget and small businesses will find it very expensive.
Umair Ali Khan | TrustRadius Reviewer

Cisco Aironet 1800 Series Access Points

Dead simple to setup, deploy, upgrade and manage. If a colleague was asking for a solid AP that just runs and runs without tiring out and they dont want to break the bank with the higher end units, this is a great place to look. I would say that you're going to have to deal with Cisco licensing support at some point during setup, but thats par for the course.
Anonymous | TrustRadius Reviewer

Pros

Cisco 3504 WLAN Controller

  • The user interface is faster and more responsive than the previous model.
  • Well built and sturdy hardware.
  • Included racking equipment was a nice touch.
Anonymous | TrustRadius Reviewer

Cisco Aironet 1800 Series Access Points

  • Until 2018, our Aironets were 1560 series, and each was managed separately. We had about 9 devices, 3-4 per floor, strategically placed on each floor to get a good coverage map over a three-floor environment. Their coverage was greater than expected. With the latest 1852 models we have, they are managed by a controller, and frankly, the coverage is a smaller area, requiring more units. We have worked with support for months and this is the final outcome of all the setting changes - we simply need more devices to cover the same area.
  • None of the models I have used have needed reboots. We usually only reboot the devices annually, and they don't have issues requiring restarts.
  • With the 1560 series, the connection strength was extremely consistent. With the new 1852 model, which is managed by one of the WAPs as a controller, it is supposed to use smart technology to load balance (optional) and determine which of the WAPs is appropriate to connect the requesting device to - great idea - but it does NOT work well.
Debbie Johnson | TrustRadius Reviewer

Cons

Cisco 3504 WLAN Controller

  • I think that the price is a little bit expensive in comparision with other vendors.
  • Maybe need to add a redundant power supply.
  • Maybe better time for booting the WLC.
Benjamín Marrón Rojas | TrustRadius Reviewer

Cisco Aironet 1800 Series Access Points

  • On the Mobility Express models, it’s hard to configure all from the GUI, and sometimes the GUI is buggy
  • In Mobility Express, the (virtual) controller is not able to push the right image to the APs. This sometimes results in not joining the APs
  • Some minor issues with firmware
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco 3504 WLAN Controller

Cisco 3504 WLAN Controller 9.0
Based on 1 answer
We have been using Cisco 3504 Wireless Controller in our network infrastructure for a long time now and it has been a very critical and beneficial addition in our network infrastructure. it has provided us with the tools required to efficiently manage and monitor our wireless network and users. it is a highly reliable and efficient device for any kind of environment.
Umair Ali Khan | TrustRadius Reviewer

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 9.1
Based on 1 answer
If Cisco keeps innovating the feature sets on the next 1800 models, I would definitely try it out to improve the experience of my users and to keep them on the latest technologies
Anonymous | TrustRadius Reviewer

Usability

Cisco 3504 WLAN Controller

Cisco 3504 WLAN Controller 8.0
Based on 1 answer
The GUI is easier to navigate as compared to the 2504. Also the responsiveness of the GUI, the quicker failover capabilities and the enhanced visibility are all major improvements over the previous generation WLC.
Anonymous | TrustRadius Reviewer

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 9.1
Based on 2 answers
Pretty straightforward guide, which was built since OEAP600 AP's and never improved, this is a good thing for user to tackle when they configure the personal SSID, but does not reflect how it should be in 2020, where everything is mobile compatible and app ready. Cisco are going to have an app for this, but it comes with greater cost.
Anonymous | TrustRadius Reviewer

Performance

Cisco 3504 WLAN Controller

No score
No answers yet
No answers on this topic

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 8.1
Based on 3 answers
Great overall Performance from a WIFI perspective, creating a truly enhanced coverage map and providing good VOIP throughput. The dual radio, 4x4 MIMO WAVE2 spec provides up to 1.7Gbps to client devices and has Link Aggregation Group (LAG) for the two 1 Gigabit ethernet ports. In conjunction to this the Wave2 has the ability to transmit beam-forming connectivity for a better client experience overall.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco 3504 WLAN Controller

Cisco 3504 WLAN Controller 8.1
Based on 7 answers
Cisco TAC is well known and SLA levels are great. Cisco support website and Cisco communities are another help for issues resolution. TAC is always supportive over Webex and helps to resolve issues pretty fast. This is another assurance for people to go with Cisco as the TAC capabilities are proven for all product lines.
Anonymous | TrustRadius Reviewer

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 8.2
Based on 1 answer
If you are able to identify the problem initially, you would be able to explain it to the TAC. In order for the TAC to understand it, the TAC engineer must be competent enough to understand it, and have the devices already in lab to test with. Each bug I encountered the TAC was able to help. And I was able to file at least 3 bugs on the 1815T and M.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco 3504 WLAN Controller

Like I said previously, switching wireless controllers was really simple and the process was very smooth. We believed that the 3504 could do everything and maybe a little more than what the 9800 was giving us when it started getting old. Both were great at managing the networks and the response times was similar
Duncan Hernandez | TrustRadius Reviewer

Cisco Aironet 1800 Series Access Points

Speaking about Access Points in the 1830 series that are devices slightly below the 1850 series that we have talked about, the biggest advantage that I think we can have when buying one of the 1850 series would be to have a greater data transfer from the Access Point to the users since the 1830 APs only reach 867 Mbps at the frequency of 5GHz, compared to the new series that can reach 1.7 Gbps. That helps us a lot when making transfers of heavy data, improving download time on wireless devices, be it a smartphone or a laptop, etc.
Benjamín Marrón Rojas | TrustRadius Reviewer

Scalability

Cisco 3504 WLAN Controller

No score
No answers yet
No answers on this topic

Cisco Aironet 1800 Series Access Points

Cisco Aironet 1800 Series Access Points 8.2
Based on 3 answers
This is the beauty of any Cisco WLC controlled AP series, you get almost zero setup rollout. You just plug this thing in on the network and it searches for the WLC, upgrades itself, and sits there ready to be named and deployed. You can even setup profiles that it can take without any admin intervention.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco 3504 WLAN Controller

  • We have saved countless hours not having to configure each AP individually.
  • Budgets on the WLAN side have increased due to the cost increases.
  • Smart software has made it easier to get a new tech up and running.
Anonymous | TrustRadius Reviewer

Cisco Aironet 1800 Series Access Points

  • We can be in Mobility Express mode where the AP provides the controller functionality to support a small to medium deployment without requiring a dedicated controller.
  • Access Points are centrally managed via a WLC reducing the management overhead for deployment, configuration, and upgrade.
Darren Hosking | TrustRadius Reviewer

Pricing Details

Cisco 3504 WLAN Controller

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Aironet 1800 Series Access Points

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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