Likelihood to Recommend I was given the task to setup a new wifi network in a very large building. With many departments and a complicated layout, we needed to have a solid router to handle all of the network traffic and throughput. I was given the task to find a reliable, robust and cost-effective solution. With the Cisco 3504 WLAN Controller, I was easily able to setup an autonomous access point with a few clicks. The cloud based controller software was easy to use and had many features I was able to utilize and control.
Read full review Cisco [Aironet Access Points] are well suited in offices where they can be managed by a wireless LAN controller (WLC). Using them in this way allows the APs to be well managed and security policies can easily be enforced down to users connecting to these APs for wireless access. Scenarios, where Cisco [Aironet Access Points] are less appropriate, are in small-office-home-office (SOHO) situations because of price and licensing costs to use a WLC to manage them. Thus, using them, in this case, would be that the APs would have to be in Autonomous mode, and the technical know-how in converting a lightweight AP to an Autonomous one is not straightforward.
Read full review Pros [...] One thing which always fascinated me is the user interface because it is very friendly in nature. Also, with this tool, [my team and I] have started feeling more secure and safe because this platform does not require any such implementation. [A]ll the security patches happen on their own. One of the main pros of this app is that because it is so compact, it makes this platform a very good travel option. [I]t is also portable [and] can be easily carried anywhere. Read full review Until 2018, our Aironets were 1560 series, and each was managed separately. We had about 9 devices, 3-4 per floor, strategically placed on each floor to get a good coverage map over a three-floor environment. Their coverage was greater than expected. With the latest 1852 models we have, they are managed by a controller, and frankly, the coverage is a smaller area, requiring more units. We have worked with support for months and this is the final outcome of all the setting changes - we simply need more devices to cover the same area. None of the models I have used have needed reboots. We usually only reboot the devices annually, and they don't have issues requiring restarts. With the 1560 series, the connection strength was extremely consistent. With the new 1852 model, which is managed by one of the WAPs as a controller, it is supposed to use smart technology to load balance (optional) and determine which of the WAPs is appropriate to connect the requesting device to - great idea - but it does NOT work well. Read full review Cons The interface needs improvement, it is still complex to find some functions quickly The price of the product is still a big limiter The fragility of its physical structure, any impact, which is a little stronger, can cause damage to the product Read full review On the Mobility Express models, it’s hard to configure all from the GUI, and sometimes the GUI is buggy In Mobility Express, the (virtual) controller is not able to push the right image to the APs. This sometimes results in not joining the APs Some minor issues with firmware Read full review Likelihood to Renew We have been using Cisco 3504 Wireless Controller in our network infrastructure for a long time now and it has been a very critical and beneficial addition in our network infrastructure. it has provided us with the tools required to efficiently manage and monitor our wireless network and users. it is a highly reliable and efficient device for any kind of environment.
Read full review If Cisco keeps innovating the feature sets on the next 1800 models, I would definitely try it out to improve the experience of my users and to keep them on the latest technologies
Read full review Usability The GUI is easier to navigate as compared to the 2504. Also the responsiveness of the GUI, the quicker failover capabilities and the enhanced visibility are all major improvements over the previous generation WLC.
Read full review Pretty straightforward guide, which was built since OEAP600 AP's and never improved, this is a good thing for user to tackle when they configure the personal SSID, but does not reflect how it should be in 2020, where everything is mobile compatible and app ready. Cisco are going to have an app for this, but it comes with greater cost.
Read full review Performance Performance is great until you hit load towards the higher end of its rated load. So if you have a super highly congested wifi area, you will want to either deploy a higher end unit or split the traffic to a few of these guys to not see bandwidth issues that you may see otherwise.
Read full review Support Rating Cisco TAC is well known and SLA levels are great. Cisco support website and Cisco communities are another help for issues resolution. TAC is always supportive over Webex and helps to resolve issues pretty fast. This is another assurance for people to go with Cisco as the TAC capabilities are proven for all product lines.
Read full review If you are able to identify the problem initially, you would be able to explain it to the TAC. In order for the TAC to understand it, the TAC engineer must be competent enough to understand it, and have the devices already in lab to test with. Each bug I encountered the TAC was able to help. And I was able to file at least 3 bugs on the 1815T and M.
Read full review Alternatives Considered The main reason why our company chose to opt for the Cisco 3504 WLAN Controller was the magnificent quality-price ratio of the product. It is very easy to handle if you have the appropriate technical knowledge and if not, you will always have Cisco technical support supporting you for whatever you need. Once the product is configured, it works stably without intervention and is fully integrated with the company's other Cisco solutions.
Read full review Cisco Aironet has it place in the modern workplace and is great for single location deployments creating a good robust affordable solution. Installing them in a plant that has exposure to environmental elements they have stood the test of time, well so far. If you are looking for multi-location, multi-national or international deployments with a single plane of glass the
Cisco Meraki MR 's are a better choice, enhancing the time to deploy and ease of management.
Read full review Scalability It can easily support growth and be deployed in multiple locations. The access point has an integrated controller that can manage up to a certain amount of equipment in different locations. Setup is instantaneous and takes approximately 10 minutes to configure itself.
Read full review Return on Investment The WLAN controller is a great tool for wireless network administration. With the Cisco Wireless Controller, we can quickly configure and manage all Cisco access points. It's also very easy to set up and manage. The Wlan Controller is a must-have for all our wireless network design. The WLAN Controller is a really useful device, it's easy to use and the setup is clear. The 3504 we use has 4 interfaces, we use 2 for data, one for management and one for failover. The wireless controller is very reliable, it will not let your network down. The only downside is that it can be a little bit slow when you need to add a lot of new access points. Cisco 3504 Wireless Controller is a great tool for managing WLANs. The controller allows you to manage a large number of access points and allows you to very quickly manage and configure all devices in the network and have one of the most important components of the system. The controller is easy to use and supports a large number of connections and devices. Read full review We can be in Mobility Express mode where the AP provides the controller functionality to support a small to medium deployment without requiring a dedicated controller. Access Points are centrally managed via a WLC reducing the management overhead for deployment, configuration, and upgrade. Read full review ScreenShots