What users are saying about
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Top Rated
70 Ratings

Meraki MR

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Top Rated
70 Ratings
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Score 9 out of 100
108 Ratings
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Score 8.9 out of 100

Attribute Ratings

  • Cisco Meraki MR is rated higher in 1 area: Usability
  • Cisco Meraki Wireless Access Point is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating

Likelihood to Recommend

9.1

Meraki MR

91%
34 Ratings
9.3

Cisco Meraki Wireless Access Point

93%
31 Ratings

Likelihood to Renew

9.0

Meraki MR

90%
1 Rating
9.1

Cisco Meraki Wireless Access Point

91%
1 Rating

Usability

8.5

Meraki MR

85%
2 Ratings
8.2

Cisco Meraki Wireless Access Point

82%
1 Rating

Support Rating

8.8

Meraki MR

88%
25 Ratings
9.4

Cisco Meraki Wireless Access Point

94%
21 Ratings

Implementation Rating

Meraki MR

N/A
0 Ratings
7.3

Cisco Meraki Wireless Access Point

73%
1 Rating

Likelihood to Recommend

Meraki MR

The Cisco Meraki line of products is an excellent option for anyone who is looking for an easy to use line of Switches, Routers, Wireless Accesspoints, Cloud security and beyond. Not only will you find the Cisco Meraki console easy to use, but the hardware is top notch quality and comes with all the bells and whistles that you might expect from an enterprise level of service such as Cisco.
Anonymous | TrustRadius Reviewer

Cisco Meraki Wireless Access Point

If you want easy to setup wireless that works really well and can be managed from anywhere, Meraki is for sure the way to go. Once you get used to using the dashboard, it is extremely easy to use and will show you all kinds of details about the network and the clients on it. The Meraki design works well, especially if you are new to wireless, the settings are pretty basic but easy to follow. If you have an office environment and don't want the hassle of having a controller in a closet, then Meraki is a good fit. They might not always be suited for industrial designs where heat and extreme harsh temperatures are in play but other than that I've found I've been able to put them in manufacturing and office environments. If you want extreme tuning ability like you would see in a traditional Cisco controller, then you might not like the Meraki platform.
Anonymous | TrustRadius Reviewer

Pros

Meraki MR

  • Cloud-managed - as all Meraki products are, very easy to manage.
  • Mesh technology allows clients to easily roam from one AP to another.
  • Very easy to add AP's, just get it online and add it to a network. Done.
  • Great tools to troubleshoot problems clients.
Anonymous | TrustRadius Reviewer

Cisco Meraki Wireless Access Point

  • Cisco Meraki Wireless does a GREAT job marketing their product and building your trust. They offer free and very informative webinars that offer free gear for your home network. They rely on word of mouth marketing and it simply works. They offer great try and buy programs as well. They stand behind their product and trust the technology.
  • Cisco Meraki Wireless administrators dashboard is top notch. Their wireless UI interface is integrated with all other Cisco Meraki Wireless products. This makes it easy to use. It has single-use credentials and is seamless.
  • Cisco Meraki Wireless support is also top notch. While they are backed by Cisco, Meraki always feels like you are working with a small business that takes your account seriously. They are specialized and a rare breed in the industry. Getting support from them is a pleasure!
Jesse Bickel, MS - PMP | TrustRadius Reviewer

Cons

Meraki MR

  • There needs to be an easier way to see which devices are being heavier used, so as to determine needed adjustments.
  • It would be good to have more in-depth access to what locations connected devices are navigating to.
  • Cost. These devices could be a little more competitive if the cost were lower. Meraki prices itself out of some sales.
Anonymous | TrustRadius Reviewer

Cisco Meraki Wireless Access Point

  • Depending on your business size and budget, the cloud based subscription model may not acceptable to upper management.
  • Must maintain subscription to utilize Cisco Meraki Wireless Access Points.
  • Additional functionality and support for Mobile Device Management (MDM) comes with an additional cost if you want telephone support, otherwise it is limited to a certain number of devices and tech support via email only.
Joe Spradlin | TrustRadius Reviewer

Pricing Details

Meraki MR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco Meraki Wireless Access Point

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Meraki MR

Meraki MR 9.0
Based on 1 answer
Cause its intuitive, very clear and easy of use (no brainer) interface. It's whole portfolio in one portal aproach. Also cause the new features cycle release and the cisco Meraki comprehension of WiFi market. Also cause the fastest deployment available on the market that also comes with a easy to scale platform adding features and services in the same interface thats unique and awesome.
Victor Rivera | TrustRadius Reviewer

Cisco Meraki Wireless Access Point

Cisco Meraki Wireless Access Point 9.1
Based on 1 answer
The Cisco Meraki WiFi Access Point dashboard and support license is mandatory so to continue usage we will need to renew the license. We may opt to purchase a more current WiFi generation device if something newer is available at that time. Currently, happy with the use of the dashboard as it is very feature rich.
Victor Lau | TrustRadius Reviewer

Usability

Meraki MR

Meraki MR 8.5
Based on 2 answers
The Cisco Meraki MR web interface is best in class when it comes to network management. While some networking knowledge is needed to understand what you are doing, no specialized training in any one specific operating system is required to design a whole network.
Anonymous | TrustRadius Reviewer

Cisco Meraki Wireless Access Point

Cisco Meraki Wireless Access Point 8.2
Based on 1 answer
The Meraki dashboard is an excellent tool to administer and manage the Meraki WiFi Access Point. Navigating the dashboard is intuitive and there are lots of use cases on the Meraki site. The dashboard is the key to having a great administrative experience with the product, easy to use, fast to find information.
Victor Lau | TrustRadius Reviewer

Support Rating

Meraki MR

Meraki MR 8.8
Based on 25 answers
Meraki support is usually top notch. The are quick to respond and stick with an issue until it is resolved. One of the difficulties I've had with Meraki MRs is the limited ability the customer has in troubleshooting. Much of the more technical aspects of resolution can only be accessed by the Meraki support team, meaning dedicated IT teams are reliant on them when more complicated issues arise.
Dennis Chwee | TrustRadius Reviewer

Cisco Meraki Wireless Access Point

Cisco Meraki Wireless Access Point 9.4
Based on 21 answers
Cisco Meraki support has been very helpful when it comes to troubleshooting and supporting their products. There is an online knowledge base with tons of documentation and there is also 24x7 phone support available as part of the dashboard license. Every time I've called support, the engineer I spoke with has been very informative and dedicated to resolving my problems.
Anonymous | TrustRadius Reviewer

Implementation Rating

Meraki MR

No score
No answers yet
No answers on this topic

Cisco Meraki Wireless Access Point

Cisco Meraki Wireless Access Point 7.3
Based on 1 answer
There were documents that detailed how the WiFi Access Point was to be installed and mounted. The only issue was to cable the device, we use a third party for this type of work and typically has to be performed after normal business hours. Other than that, the installation was easy.
Victor Lau | TrustRadius Reviewer

Alternatives Considered

Meraki MR

Cisco Meraki Stacks give us the ability to implement an entire network and security solution that impacts tremendously in the productivity of our employees, just because we have 1 Dashboard to manage an entire company network and security with ML include an easy-to-use web view. Any other brand in the industries has the ability to merge Switches, Wireless LAN, UTM, MDM, Video Surveillance in one intuitive dashboard HTML or Mobile App.
Jose De Jesus | TrustRadius Reviewer

Cisco Meraki Wireless Access Point

Meraki Wireless Access Points were superior to Cisco Aironets:Cloud-based dashboard for managing all Meraki devices.Alerts when devices or network is impacted.Easy deployment of Firmware upgrades.Faster network speeds.Wider network coverage.Required less number of Access Points compared to Cisco Aironet.
Anonymous | TrustRadius Reviewer

Return on Investment

Meraki MR

  • For bigger organizations ROI is really good, because the network is always operational, and no time is spent fixing the network.
  • The users do not need to power cycle devices or do anything else, everything can be managed remotely from the Meraki dashboard.
  • For small businesses with only 1 AP, the ROI is not that great since a cheaper AP can do the same job, and it may need occasional reboot which the staff can do easily without any hassle.
Syed Iqbal | TrustRadius Reviewer

Cisco Meraki Wireless Access Point

  • KPI generator: Generator of commercial indicators that help us define the client's profile.
  • Consumption data: See in which the network is occupying the consumption by application and user.
  • Heat zones: See which is the area of ​​interest most traveled by the end user.
Salvador Pineda | TrustRadius Reviewer

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