What users are saying about
Cisco Meraki MX
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Top Rated
145 Ratings
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Based on 145 reviews and ratings
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 40 reviews and ratings
Feature Set Ratings
Firewall

8.4
Cisco Meraki MX
84%
Palo Alto Panorama
Feature Set Not Supported
N/A
Cisco Meraki MX ranks higher in 11/11 features
Cisco Meraki MX ranks higher in 11/11 features
Identification Technologies

8.4
84%
47 Ratings
N/A
0 Ratings
Visualization Tools

8.6
86%
46 Ratings
N/A
0 Ratings
Content Inspection

8.5
85%
46 Ratings
N/A
0 Ratings
Policy-based Controls

8.1
81%
46 Ratings
N/A
0 Ratings
Active Directory and LDAP

8.1
81%
39 Ratings
N/A
0 Ratings
Firewall Management Console

8.2
82%
48 Ratings
N/A
0 Ratings
Reporting and Logging

7.8
78%
49 Ratings
N/A
0 Ratings
VPN

8.7
87%
47 Ratings
N/A
0 Ratings
High Availability

8.8
88%
44 Ratings
N/A
0 Ratings
Stateful Inspection

8.6
86%
42 Ratings
N/A
0 Ratings
Proxy Server

8.4
84%
26 Ratings
N/A
0 Ratings
Firewall Security Management

Cisco Meraki MX
Feature Set Not Supported
N/A
7.9
Palo Alto Panorama
79%
Palo Alto Panorama ranks higher in 8/8 features
Palo Alto Panorama ranks higher in 8/8 features
Policy planning and rule management

N/A
0 Ratings
7.3
73%
9 Ratings
Automated Policy Orchestration

N/A
0 Ratings
8.7
87%
8 Ratings
Device Discovery

N/A
0 Ratings
8.7
87%
6 Ratings
Policy Compliance Auditing

N/A
0 Ratings
6.5
65%
8 Ratings
Attack Path Simulation Testing

N/A
0 Ratings
8.7
87%
4 Ratings
Anomalous Event or Behavior Deviation

N/A
0 Ratings
8.4
84%
8 Ratings
Vulnerability Scans

N/A
0 Ratings
8.9
89%
4 Ratings
Firewall Rule Cleanup

N/A
0 Ratings
6.3
63%
8 Ratings
Attribute Ratings
- Cisco Meraki MX is rated higher in 1 area: Usability
- Palo Alto Panorama is rated higher in 2 areas: Likelihood to Recommend, Support Rating
- Cisco Meraki MX and Palo Alto Panorama are tied in 1 area: Likelihood to Renew
Likelihood to Recommend

9.0
Cisco Meraki MX
90%
73 Ratings
9.3
Palo Alto Panorama
93%
10 Ratings
Likelihood to Renew

9.0
Cisco Meraki MX
90%
3 Ratings
9.0
Palo Alto Panorama
90%
1 Rating
Usability

8.4
Cisco Meraki MX
84%
4 Ratings
8.2
Palo Alto Panorama
82%
2 Ratings
Availability

9.1
Cisco Meraki MX
91%
2 Ratings
Palo Alto Panorama
N/A
0 Ratings
Performance

9.1
Cisco Meraki MX
91%
2 Ratings
Palo Alto Panorama
N/A
0 Ratings
Support Rating

8.4
Cisco Meraki MX
84%
21 Ratings
8.5
Palo Alto Panorama
85%
7 Ratings
Implementation Rating

7.0
Cisco Meraki MX
70%
3 Ratings
Palo Alto Panorama
N/A
0 Ratings
Product Scalability

8.8
Cisco Meraki MX
88%
39 Ratings
Palo Alto Panorama
N/A
0 Ratings
Likelihood to Recommend
Cisco Meraki MX
We run 30+ sites, we can easily identify when a site loses connectivity, and check the event log to see what the issue is. We have fail-over connections at all our sites and can proactively manage each of them under the portal. We had a connectivity issue in a rural area recently and were able to diagnose the fault instantly, disable the suspect device from connectivity and reboot the firewall and OT was back up and running within 5 mins.

Verified User
Professional in Information Technology
Renewables & Environment Company, 51-200 employeesPalo Alto Panorama
We have multiple internal and external firewalls at our headquarters as well as firewalls at our remote locations. Users are always needing to access services and systems at our headquarters and when they tell us they don't have access we can use Panorama to view the traffic and see where they are getting denied. Without Panorama we would need to log into each firewall and see if they are getting denied with Panorama we get an overview of was is happening and it's amazing.

Verified User
Administrator in Engineering
Computer & Network Security Company, 1001-5000 employeesPros
Cisco Meraki MX
- The appliances are very, very easy to use. You could set one up for basic use with minimal documentation.
- Intuitive menus in the Meraki Dashboard make traversing your options and finding what you need very easy.
- Good support options and a healthy knowledge base with well-written guides.
Infrastructure, Network Administrator II
Dynamic AviationAviation & Aerospace, 501-1000 employees
Palo Alto Panorama
- Being able to create common rules that can be maintained on multiple firewalls is very beneficial to our management of the different functional needs of the firewalls.
- Using templates to manage regional requirements is helpful for rolling out changes in the networking side, from user managemnet globally to SEIM/Syslog collection regionally, being able to stack templates helps deliver the necessary changes across multiple firewalls.
- Panorama's Dashboard and ACC provides useful information that can be set to see All firewalls, or just certain groups of firewalls. Since each group of firewalls has different applications running through them, being able to isolate one group at a time helps identify if there are errant devices causing unexpected traffic, and what type of traffic it is.
Sr. Systems Analyst (Team Lead)
CelaneseChemicals, 5001-10,000 employees
Cons
Cisco Meraki MX
- As soon as network equipment is seen by the MX, it labels it, making it confusing as to if a device is rogue
- The reporting in the Client window is not real-time, [it's] not really accurate until some time has passed
- Individual client bandwidth usage seems to be inaccurate in the clients window

Verified User
Administrator in Information Technology
Retail Company, 51-200 employeesPalo Alto Panorama
- Unexpected log outs outside the normal timeout window seem to happen often
- Better reporting, really a downside to the product
- Scheduling would be a great feature

Verified User
Analyst in Information Technology
Financial Services Company, 1001-5000 employeesPricing Details
Cisco Meraki MX
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$595 per appliance
Cisco Meraki MX Editions & Modules
Edition
MX64 | $5951 |
---|---|
MX67 | $6951 |
MX68 | $9951 |
MX84 | $1,9951 |
MX100 | $4,9951 |
MX250 | $9,9951 |
MX450 | $19,9951 |
- per appliance
Additional Pricing Details
—Palo Alto Panorama
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
Palo Alto Panorama Editions & Modules
Edition
25 Devices | $9,500.00 |
---|---|
100 Devices | $23,750.00 |
1000 Devices | $71,250.00 |
- none
Additional Pricing Details
—Likelihood to Renew
Cisco Meraki MX
Cisco Meraki MX 9.0
Based on 3 answers
As we have it in place now, we will continue to keep it at our remote sites. Future expansion is something we are reviewing, and may well start with some of the larger switches as they seem to offer good performance and management at a reasonable price. Wireless is also something we're investing in and their devices are great for that.
IT Manager
John Robertson ArchitectsArchitecture & Planning, 51-200 employees
Palo Alto Panorama
Palo Alto Panorama 9.0
Based on 1 answer
Panorama has given us much more than we expected and the support for the product, by Palo Alto Networks has been great. We would like to see some improvements that I mentioned in another review, like scheduling changes, but overall Panorama has provided a very capable product and we are very happy with it.
Sr. Systems Analyst (Team Lead)
CelaneseChemicals, 5001-10,000 employees
Usability
Cisco Meraki MX
Cisco Meraki MX 8.4
Based on 4 answers
The Cisco Meraki MX series is very easy to use. Setting up user VPN access, site to site VPN to tie multiple locations together and managing all your devices. You can even download the latest firmware and install without ever leaving the dashboard. Meraki is the very definition of easy to use
Director of Information Technology
Callaway CountyGovernment Administration, 51-200 employees
Palo Alto Panorama
Palo Alto Panorama 8.2
Based on 2 answers
You can do anything via the GUI without going to the CLI. High real time security as every five minutes, it updates the list of phishing websites. High protection as the firewall communicates with the cloud, a machine running artificial intelligence helps to detect malware or other threats.

Verified User
Team Lead in Information Technology
Telecommunications Company, 10,001+ employeesSupport Rating
Cisco Meraki MX
Cisco Meraki MX 8.4
Based on 21 answers
I haven't ever had a bad experience with Meraki support. On the few occasions where I wasn't understanding the UI or needed some clarification about what a setting actually would do, I contacted them and they were very quickly able to provide help. Returns are simple and fast, too. We had to return a defective device one time and they shipped the replacement before we had even un-racked the one that was faulty. Unlike many other vendors, they didn't ask use to a do long list of scripted diagnostics, they just took my word for it that the device was broken and sent out a replacement immediately
Senior Systems Administrator
DRT Holdings, Inc.Aviation & Aerospace, 501-1000 employees
Palo Alto Panorama
Palo Alto Panorama 8.5
Based on 7 answers
They have always been able to resolve our issues promptly. We have only had one critical issue, and it was handled expediently.

Verified User
Engineer in Information Technology
Government Administration Company, 1001-5000 employeesImplementation Rating
Cisco Meraki MX
Cisco Meraki MX 7.0
Based on 3 answers
Good product and simple to use.
IT Manager
John Robertson ArchitectsArchitecture & Planning, 51-200 employees
Palo Alto Panorama
No score
No answers yet
No answers on this topic
Alternatives Considered
Cisco Meraki MX
We continued using Cisco Meraki MX after taking over the client since they are familiar with it and enjoy the reporting it provides. We use pfSense for most new deployments as the controls it gives us are slightly better than the Cisco Meraki MX controls. That isn't to say Cisco Meraki MX is bad; it just isn't suitable for many of our clients that are multi-tenant, which is one of the weaker offerings from Meraki. For our clients that were already using Cisco Meraki MX when we adopted them, there was no reason to change, it does the job, and it does it well.
Owner and Lead Developer
Binary CocoaComputer & Network Security, 1-10 employees
Palo Alto Panorama
In the past, we have used Cisco firewalls with Firepower and Palo Alto Panorama is easier to manage and more user-friendly. Also the performance of end firewalls/devices is much better than Cisco if you enable all features on them.
Security Specialist
HubsportConsumer Services, 201-500 employees
Scalability
Cisco Meraki MX
Cisco Meraki MX 8.8
Based on 39 answers
I've used MX devices in one location organizations, multi-building campuses, and multi-national organizations. All implementations can be easily managed with Meraki equipment thanks to the dashboard and cloud-based management features. Being able to seamlessly connect any site with any other via SD-WAN makes a large-scale deployment a straightforward project. [...] With the use of [...] virtual products, secure connectivity with cloud providers is like adding any other site.

Verified User
Professional in Information Technology
Information Technology & Services Company, 201-500 employeesPalo Alto Panorama
No score
No answers yet
No answers on this topic
Return on Investment
Cisco Meraki MX
- Previously I managed Cisco ASA equipment and enjoyed these firewalls. The need to train other admins and deployment at MSP clients were at the top of my list for switching to Meraki MX. The learning curve is much less steep for new security admins and the central dashboard allows coolabritive efforts when admins are in different locations. Built-in change management makes it easy to see who made specific changes as changes are logged on the dashboard.
- Other content filtering solutions that I have used had more bells and whistles, but given the cost, complexity, and management overhead, I am very pleased with Meraki’s solution.

Verified User
Engineer in Information Technology
Utilities Company, 51-200 employeesPalo Alto Panorama
- Reduced a lot of threats by blocking poorly reputed domains automatically, saving us a lot of time, which we would have otherwise spent on putting it on the manual blacklist.
- Helped us in almost discontinuing with the Cisco Firepower, saving a lot of money, with its powerful IDS feature.

Verified User
Analyst in Information Technology
Higher Education Company, 5001-10,000 employees