What users are saying about
41 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 41 reviews and ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 12 reviews and ratings
Attribute Ratings
- Cisco Meraki SM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
9.0
Cisco Meraki SM
90%
11 Ratings
8.0
SOTI MobiControl
80%
4 Ratings
Usability
9.0
Cisco Meraki SM
90%
1 Rating
8.0
SOTI MobiControl
80%
1 Rating
Support Rating
8.0
Cisco Meraki SM
80%
4 Ratings
6.0
SOTI MobiControl
60%
1 Rating
Product Scalability
8.6
Cisco Meraki SM
86%
5 Ratings
SOTI MobiControl
N/A
0 Ratings
Likelihood to Recommend
Cisco Meraki SM
One of the scenarios where we can apply Cisco System Manager is when our company has the need to manage, monitor and support mobile devices and portable computing equipment, allowing us centralized management and remote support for devices. If we have devices apple system manager has more features. A scenario where it does not apply is when we have mobile devices that are not compatible with the SM software.

Verified User
Consultant in Engineering
Information Technology & Services Company, 201-500 employeesSOTI MobiControl
Well if you have lots of devices to maintain, then you cannot give admin privileges to the users. You need the kiosk mode, so that the users only operate on whitelisted applications. The usage of SOTI MobiControl also causes efforts. You should consider using it, when the number of devices increases. If there are only a few devices, it might be easier not to use a MDM solution.

Verified User
Employee in Information Technology
Industrial Automation Company, 10,001+ employeesPros
Cisco Meraki SM
- We can create templates for our mobile devices that make new hardware deployments a breeze.
- Pushing out new with Apple Business Manager is easy and efficient.
- We get tons of real-time information on our devices and useful historical information and logs.
- Kiosk and Single App mode is great for single purpose tablets.
Director Of Information Technology
Alicart Restaurant GroupFood & Beverages, 201-500 employees
SOTI MobiControl
- Flexibility.
- Ease of configuration.
- Admin simplicity.

Verified User
Administrator in Information Technology
Computer Software Company, 201-500 employeesCons
Cisco Meraki SM
- Limited ability for "command line" functions. For example, we had a laptop that was stolen and showed to be online, but we could not wipe it. We were able to access a command prompt, but it would not accept DISKPART or FORMAT commands to try and make the PC unusable.
- The GPS location is not terribly accurate and frequently it "guesses" location based off of an IP address rather than actually activating the GPS on the device. This makes tracking lost/stolen devices very difficult.
- Difficulty getting devices to correctly show their status in the dashboard. For example, I can have a PC that is online and connected to the Internet, but shows to be offline in the dashboard. Only after refreshing many times would it indicate that the PC was actually online, thus allowing me to administer it.

Verified User
Analyst in Information Technology
Information Technology and Services Company, 1001-5000 employeesSOTI MobiControl
- Make it easier to load batch files and scripts
- Have the ability to add full file installs for computers and other devices
- Ability to have multiple people connected to a device
Service Delivery Leader
ContegixInformation Technology and Services, 201-500 employees
Pricing Details
Cisco Meraki SM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—SOTI MobiControl
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
Cisco Meraki SM
Cisco Meraki SM 9.0
Based on 1 answer
It has is easy to use overall and is very powerful. The learning curve for the system is very small and I have found it easy to train members of our team to use it. It can fit any size organization and the support is excellent. The ROI is well worth it. If you have a multiplatform ecosystem, this tool is near perfect.
Manager of Personalized Learning and Dean of Instruction
Brooklyn Laboratory Charter SchoolEducation Management, 51-200 employees
SOTI MobiControl
SOTI MobiControl 8.0
Based on 1 answer
I support other users with the help of this tool. I really like the remote support functionality. You can make screenshots or even capture videos. If you face network problems, the tool doesn't help at all. It might be helpful, if they would develop a kind of offline support mechanism. So that there is some kind of logging even when there is no network and we can check the logs afterwards (or do video capture while being offline, etc.).

Verified User
Employee in Information Technology
Industrial Automation Company, 10,001+ employeesSupport Rating
Cisco Meraki SM
Cisco Meraki SM 8.0
Based on 4 answers
We have found that Cisco Meraki has always had very good customer support. In the rare case, when we have needed assistance they have always been quick to respond and solve the issue.

Verified User
Manager in Information Technology
Airlines/Aviation Company, 501-1000 employeesSOTI MobiControl
SOTI MobiControl 6.0
Based on 1 answer
We had a feature request. They accepted the request, but couldn't tell us whether the feature will be developed or when. I think this is not helpful for us as a customer. We do not always ask the SOTI MobiControl for help but other consultants. I think that is quite expensive.

Verified User
Employee in Information Technology
Industrial Automation Company, 10,001+ employeesAlternatives Considered
Cisco Meraki SM
The only product I have used that is similar is Apple Configurator. While a powerful solution, it requires physical access to the devices which is not always possible, especially on a large site. Meraki is able to achieve many of the same functions as the Apple configurator but without ever needing to physically access the device, other than initial setup and registration.

Verified User
Professional in Other
Education Management Company, 11-50 employeesSOTI MobiControl
Soti was always the go to for Windows Mobile. Nobody else came close.
VP of IT
TorconPrinting, 1001-5000 employees
Scalability
Cisco Meraki SM
Cisco Meraki SM 8.6
Based on 5 answers
It’s scalable up to a point and will scale well from small to a medium business, however, as a business grows and policies get more mature or detailed, you might have to later upgrade to a more appropriate enterprise solution such as MaaS360 or AirWatch. This solution however, will last quite a long tome for a growing business.
IT Specialist
WKS Restuarant CorporationRestaurants, 10,001+ employees
SOTI MobiControl
No score
No answers yet
No answers on this topic
Return on Investment
Cisco Meraki SM
- Our immediate take away has been a savings of thousands a year in MDM fees. We were paying around $3.00 a device with our previous MDM and our average with Meraki is about $1.88 per device. That while providing far more functionality than our previous provider.
Operations Manager
Banyan, Inc.Computer Software, 51-200 employees
SOTI MobiControl
- Costly per device.
- Capable solution.
- Relatively limited configuration capabilities.

Verified User
Administrator in Information Technology
Computer Software Company, 201-500 employees