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Top Rated
229 Ratings

Cisco Secure Access by Duo

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Top Rated
229 Ratings
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Score 9 out of 100
49 Ratings
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Score 8 out of 100

Attribute Ratings

  • Cisco Secure Access by Duo is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.1

Cisco Secure Access by Duo

91%
116 Ratings
8.0

CyberArk Privileged Access Management

80%
9 Ratings

Likelihood to Renew

8.3

Cisco Secure Access by Duo

83%
8 Ratings

CyberArk Privileged Access Management

N/A
0 Ratings

Usability

9.1

Cisco Secure Access by Duo

91%
78 Ratings

CyberArk Privileged Access Management

N/A
0 Ratings

Availability

9.5

Cisco Secure Access by Duo

95%
7 Ratings

CyberArk Privileged Access Management

N/A
0 Ratings

Support Rating

9.0

Cisco Secure Access by Duo

90%
111 Ratings
7.3

CyberArk Privileged Access Management

73%
7 Ratings

Implementation Rating

9.0

Cisco Secure Access by Duo

90%
8 Ratings

CyberArk Privileged Access Management

N/A
0 Ratings

Ease of integration

9.2

Cisco Secure Access by Duo

92%
7 Ratings

CyberArk Privileged Access Management

N/A
0 Ratings

Likelihood to Recommend

Cisco

Any business seeking to secure access to their corporate resources by adding that additional authentication layer. It's essential now - phishing scams are rampant and are generally unstoppable. Remote work is the norm and, whether it's hybrid or fully remote, it needs to be controlled. Cisco Secure Access by Duo is a simple, lightweight, and highly effective method of achieving what is quickly becoming "table-stakes" in the cyber security realm.
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Cyberark

The system is great for enterprise or larger IT departments or teams where temporary or full access may be given using privileged IDs. Requirements for needing local admin access is also eliminated which can help with specific Windows workstation related tasks. It can be very useful when working with remote teams or contractors who may need temporary access to a system when required.
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Pros

Cisco

  • It integrates very well with multiple products such as M365 and VMware
  • It allows for multiple security options including hardware tokens and a phone app
  • If users are locked out for whatever reason, it's easy to get them up and running again with the Duo admin dashboard
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Cyberark

  • Automatically discover new servers on the network and take control of the local admin password by vaulting it and ensuring nobody knows the password. A different password on every server.
  • Automatically roll the password in a configurable manner - after each use, after a certain period of time, etc.
  • Track and govern sensitive account usage by ensuring only properly authorized users can access the vault and obtain the credentials and then monitor usage.
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Cons

Cisco

  • If you need to integrate some legacy applications to Cisco Secure Access by Duo, it's not easy.
  • If you want to have more detailed information and reports, you need to pay more for the licensing. The basic option is not enough.
  • A constraint could be that each employee has to install it on their personal smartphone, which some don't like. But, there is an alternative using SMS, although sometimes it takes too long to receive the message.
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Cyberark

  • GUI - right now everything is on one page/dashboard. Some level of folder/Safe type view would be great
  • More options when storing passwords - especially for network based passwords
  • Better integrations with vendors like Cisco so that admins dont need to really get the password from the vault (think Last Pass type add on)
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Pricing Details

Cisco Secure Access by Duo

Starting Price

$3 Per User Per Month

Editions & Modules

Cisco Secure Access by Duo editions and modules pricing
EditionModules
MFA$3.001
Access$6.002
Beyond$9.003

Footnotes

  1. Per User Per Month
  2. Per User Per Month
  3. Per User Per Month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pricing Info

CyberArk Privileged Access Management

Starting Price

Editions & Modules

CyberArk Privileged Access Management editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    CyberArk offers a variety of Identity Security packages for different user types within an organization.

    Likelihood to Renew

    Cisco

    There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
    Read full review

    Cyberark

    No answers on this topic

    Usability

    Cisco

    I believe this is one of the most popular methods of authentication and it works for us. I haven’t had any issues since I set up my account and I have been able to use it even abroad during business trips. Overall a great experience and I would recommend it to someone looking to protect clients' sensitive data
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    Cyberark

    No answers on this topic

    Reliability and Availability

    Cisco

    In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
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    Cyberark

    No answers on this topic

    Support Rating

    Cisco

    Most of my support has come from the pre-sales side, as I haven't done much with post-sales support. The engineer was helpful, though it would have been even better if he had more production experience. Hopefully the backing by Cisco will give Duo support the deep bench that one would expect out of Cisco.
    Read full review

    Cyberark

    Customer support and technical support have always been great when we require assistance. Especially when we come across issues that we're not familiar with.
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    Implementation Rating

    Cisco

    Implementation of Cisco Secure Access by Duo was easy and intuitive. Integration of third party applications via API interface was painless. ON the few occasions that I needed to work with support to troubleshoot an issue, I have been satisfied with the level of support that was provided. All in all, the implementation process was better than many other products.
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    Cyberark

    No answers on this topic

    Alternatives Considered

    Cisco

    I think that Duo is better than SecureAuth because the interface is better. I like the usability better and I like the design and functionality better. I wasn't involved in the selection process and initially didn't want to make the switch because I had heard some complaints about Duo but now that I have used it for a couple of years I would definitely say it is better than what I was using.
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    Cyberark

    It is known as one of the safest products in the market. It has good support and is also available as on-premise. You can run it virtually on VMWare (and probably on other hypervisors as well). You can have a second instance on bare metal and that makes it a very safe system.
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    Return on Investment

    Cisco

    • Duo Security has been a positive ROI in that it has prevented unwarranted access to confidential information.
    • Duo Security has been a positive ROI in that it keeps me informed of what's going on with my devices.
    • Duo Security has been a negative ROI in that it costs money that I'm not sure is well spent all of the time.
    Read full review

    Cyberark

    • Decreased the probability of an external cyber attack to privileged accounts..
    • Management can control privileged account life cycle management more effectively
    • Recording privileged sessions allows our organization to play back exactly the point of a breach or malicious behavior
    • Automated system to manage and verify passwords, as privileged accounts are constantly created and deleted
    • Automatic PWD change functionality will substantially decrease probability of PWD theft or misuse.
    Read full review

    Screenshots

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