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Top Rated
173 Ratings

Duo / Cisco Secure Access, by Duo

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Top Rated
173 Ratings
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Score 8.9 out of 100
16 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Duo / Cisco Secure Access, by Duo

Great for organizations that need to deploy a solution that is used by a small group, given that Duo charges per account; however, be careful if you have a lot of service accounts that you want to set to bypass MFA, as you will have to pay for each one of them, as you would for any human user. Also good for small IT teams that need a solution that has a very straightforward and easy-to-use GUI. Finally, while it has a decent amount of features and functionality, don't expect it to be able to do every permutation of policy that you can think of, though Cisco is promising future updates and solutions (e.g. an adaptive product) that will address some very specific use-cases, such as MFA bypass based on user and IP.
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

VMWare Identity Manager is a fantastic solution if you're looking for a "single point of access" type experience for delivering applications and data to your users. There are some features it lacks compared to some competitors, particularly when it comes to integration with other products and customization of look/feel, but we have been very successful using it to provide an easier user experience than our old systems were able to deliver.
Anonymous | TrustRadius Reviewer

Pros

Duo / Cisco Secure Access, by Duo

  • Duo Security has a convenient mobile app, so all our employees can implement it and login when and where they need to.
  • The app is streamlined and simple, and doesn't contain ads or unnecessary features.
  • Duo Security allows our employees to not only use it for their company login, but for external logins as well, so all of their dual-factor authentication data is in one app.
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

  • It provides an "SSO" type experience for access to applications and data. Users sign in to one "portal" and then have access to whatever university systems they need to do their job.
  • It greatly simplifies securing these types of access. Firewall rulesets can be made much simpler and easier to manage, as well.
Anonymous | TrustRadius Reviewer

Cons

Duo / Cisco Secure Access, by Duo

  • An extra step to configure when setting up with things like O365 products whereas the native client would have been easier.
  • At the time of implementation it did not integrate with the rest of the cisco security suite.
  • Documentation was light or lacking for any lesser known products.
  • Had to configure ManageEngine as a "generic app" when doing SSO. Really need to build out the prebuilt app's base quicker for us lazy IT people.
Ryan Lee | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

  • There is not a ton of look/feel customization for VMWare Identity manager. We have had some complaints about the icons for the delivered applications, and it's very difficult to set up custom icons.
  • Integrating Identity Manager with our enterprise authentication solution, which is based on AD FS was not immediately intuitive or easy to do. It was possible, but it took some work.
  • Integrating Identity Manager with VMWare's own TrueSSO product (to allow certificate based authentication to work with MFA) was not intuitive and took some support calls.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Duo / Cisco Secure Access, by Duo

Duo / Cisco Secure Access, by Duo 9.1
Based on 1 answer
It’s best in class
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

No score
No answers yet
No answers on this topic

Usability

Duo / Cisco Secure Access, by Duo

Duo / Cisco Secure Access, by Duo 9.1
Based on 58 answers
This is a very easy application to use. The installation is simple, the user interface is user friendly. If you have been reading my review to this point, you should understand very well that I have said that this is a good product to use for multi-factor authentication. From an administrative point of view, deployment was easy as well.
Randy Palmer | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

No score
No answers yet
No answers on this topic

Support Rating

Duo / Cisco Secure Access, by Duo

Duo / Cisco Secure Access, by Duo 9.0
Based on 92 answers
Overall the support that Duo and a great company like Cisco provides has been excellent. With the initial setup and integration of Duo, the tech people we dealt with were super helpful and walked us through the whole process. They provided adequate training and resources for our internal IT team to set up and run the application. We haven't had any major issues with our end-users.
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

No score
No answers yet
No answers on this topic

Implementation Rating

Duo / Cisco Secure Access, by Duo

Duo / Cisco Secure Access, by Duo 9.1
Based on 1 answer
Rich documentation was provided by Duo team.
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

No score
No answers yet
No answers on this topic

Alternatives Considered

Duo / Cisco Secure Access, by Duo

Duo is easier to use since it is an app and only needs your phone for authentication. The other products I have used in the past require a separate device. Everyone carries their phone with them so there is no need to remember to carry around another device.
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

We also examined several other options, particularly Lenovo Unified Workspace. The Lenovo product had some advantages over the VMWare product, particularly in the areas of customization of the look / feel and user experience. However, we have been a longtime VMWare customer, and we have VMWare VDI and other product implementations in place now that paired very well with the VMWare product.
Anonymous | TrustRadius Reviewer

Return on Investment

Duo / Cisco Secure Access, by Duo

  • Duo Security has been a positive ROI in that it has prevented unwarranted access to confidential information.
  • Duo Security has been a positive ROI in that it keeps me informed of what's going on with my devices.
  • Duo Security has been a negative ROI in that it costs money that I'm not sure is well spent all of the time.
Thomas Young | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

  • We were able to replace several products from different companies with a single one. IDM replaced a Citrix farm as well as various VPN solutions.
  • Identity Manager has had a positive impact on our workload on our IT and Security engineers, as well as our desktop support group. We are now able to manage one location for application delivery instead of many, and security and other troubleshooting is much simplified, which means a lighter workload for those groups.
Anonymous | TrustRadius Reviewer

Pricing Details

Duo / Cisco Secure Access, by Duo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Duo / Cisco Secure Access, by Duo Editions & Modules

Edition
MFA$3.001
Access$6.001
Beyond$9.001
  1. Per User Per Month
Additional Pricing Details

Workspace ONE Access (formerly VMware Identity Manager)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Workspace ONE Access (formerly VMware Identity Manager) Editions & Modules

Additional Pricing Details

Add comparison