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Top Rated
211 Ratings

Cisco Secure Access by Duo

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Top Rated
211 Ratings
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Score 8.8 out of 100
17 Ratings
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Score 7.5 out of 100

Attribute Ratings

  • Cisco Secure Access by Duo is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.9

Cisco Secure Access by Duo

89%
110 Ratings
8.0

Workspace ONE Access (formerly VMware Identity Manager)

80%
1 Rating

Likelihood to Renew

9.1

Cisco Secure Access by Duo

91%
1 Rating

Workspace ONE Access (formerly VMware Identity Manager)

N/A
0 Ratings

Usability

8.9

Cisco Secure Access by Duo

89%
72 Ratings

Workspace ONE Access (formerly VMware Identity Manager)

N/A
0 Ratings

Support Rating

8.8

Cisco Secure Access by Duo

88%
106 Ratings

Workspace ONE Access (formerly VMware Identity Manager)

N/A
0 Ratings

Implementation Rating

9.1

Cisco Secure Access by Duo

91%
1 Rating

Workspace ONE Access (formerly VMware Identity Manager)

N/A
0 Ratings

Likelihood to Recommend

Cisco Secure Access by Duo

Cisco Secure Access by Duo is recommended if you need to enable multifactor authentication with no major effort to implement it, understanding you have to pay a license per user. It's important to mention that what you are paying gives you a lot of possibilities to enable SSO on your applications, even legacy systems., there is no need to pay extra for it. If you are looking for free or cheap software, Cisco Secure Access by Duo is not an option.
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

VMWare Identity Manager is a fantastic solution if you're looking for a "single point of access" type experience for delivering applications and data to your users. There are some features it lacks compared to some competitors, particularly when it comes to integration with other products and customization of look/feel, but we have been very successful using it to provide an easier user experience than our old systems were able to deliver.
Anonymous | TrustRadius Reviewer

Pros

Cisco Secure Access by Duo

  • It integrates very well with multiple products such as M365 and VMware
  • It allows for multiple security options including hardware tokens and a phone app
  • If users are locked out for whatever reason, it's easy to get them up and running again with the Duo admin dashboard
James Heiney | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

  • It provides an "SSO" type experience for access to applications and data. Users sign in to one "portal" and then have access to whatever university systems they need to do their job.
  • It greatly simplifies securing these types of access. Firewall rulesets can be made much simpler and easier to manage, as well.
Anonymous | TrustRadius Reviewer

Cons

Cisco Secure Access by Duo

  • An extra step to configure when setting up with things like O365 products whereas the native client would have been easier.
  • At the time of implementation it did not integrate with the rest of the cisco security suite.
  • Documentation was light or lacking for any lesser known products.
  • Had to configure ManageEngine as a "generic app" when doing SSO. Really need to build out the prebuilt app's base quicker for us lazy IT people.
Ryan Lee | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

  • There is not a ton of look/feel customization for VMWare Identity manager. We have had some complaints about the icons for the delivered applications, and it's very difficult to set up custom icons.
  • Integrating Identity Manager with our enterprise authentication solution, which is based on AD FS was not immediately intuitive or easy to do. It was possible, but it took some work.
  • Integrating Identity Manager with VMWare's own TrueSSO product (to allow certificate based authentication to work with MFA) was not intuitive and took some support calls.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Secure Access by Duo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$3 Per User Per Month

Cisco Secure Access by Duo Editions & Modules

Edition
MFA$3.001
Access$6.001
Beyond$9.001
  1. Per User Per Month
Additional Pricing Details

Workspace ONE Access (formerly VMware Identity Manager)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Workspace ONE Access (formerly VMware Identity Manager) Editions & Modules

Additional Pricing Details

Likelihood to Renew

Cisco Secure Access by Duo

Cisco Secure Access by Duo 9.1
Based on 1 answer
It’s best in class
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

No score
No answers yet
No answers on this topic

Usability

Cisco Secure Access by Duo

Cisco Secure Access by Duo 8.9
Based on 72 answers
Like all Cisco products, it can be a little difficult to configure and use properly. Once set up, it works like a charm, and we rarely have to reconfigure it or update it. We do wish it integrated better with our SonicWALL firewalls.
Guy Kittelson | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

No score
No answers yet
No answers on this topic

Support Rating

Cisco Secure Access by Duo

Cisco Secure Access by Duo 8.8
Based on 106 answers
Most of my support has come from the pre-sales side, as I haven't done much with post-sales support. The engineer was helpful, though it would have been even better if he had more production experience. Hopefully the backing by Cisco will give Duo support the deep bench that one would expect out of Cisco.
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

No score
No answers yet
No answers on this topic

Implementation Rating

Cisco Secure Access by Duo

Cisco Secure Access by Duo 9.1
Based on 1 answer
Rich documentation was provided by Duo team.
Anonymous | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Secure Access by Duo

I think that Duo is better than SecureAuth because the interface is better. I like the usability better and I like the design and functionality better. I wasn't involved in the selection process and initially didn't want to make the switch because I had heard some complaints about Duo but now that I have used it for a couple of years I would definitely say it is better than what I was using.
Randy Palmer | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

We also examined several other options, particularly Lenovo Unified Workspace. The Lenovo product had some advantages over the VMWare product, particularly in the areas of customization of the look / feel and user experience. However, we have been a longtime VMWare customer, and we have VMWare VDI and other product implementations in place now that paired very well with the VMWare product.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Secure Access by Duo

  • Duo Security has been a positive ROI in that it has prevented unwarranted access to confidential information.
  • Duo Security has been a positive ROI in that it keeps me informed of what's going on with my devices.
  • Duo Security has been a negative ROI in that it costs money that I'm not sure is well spent all of the time.
Thomas Young | TrustRadius Reviewer

Workspace ONE Access (formerly VMware Identity Manager)

  • We were able to replace several products from different companies with a single one. IDM replaced a Citrix farm as well as various VPN solutions.
  • Identity Manager has had a positive impact on our workload on our IT and Security engineers, as well as our desktop support group. We are now able to manage one location for application delivery instead of many, and security and other troubleshooting is much simplified, which means a lighter workload for those groups.
Anonymous | TrustRadius Reviewer

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