Cisco Unified Contact Center vs. Diabolocom
Cisco Unified Contact Center vs. Diabolocom
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cisco Unified Contact Center | N/A | Cisco Unified Contact Center is a contact center platform that can support up to 24,000 agents. It supports call routing, omnichannel integrations, and a management portal for creating customer profiles, segmentation, and resource monitoring. | N/A | |
Diabolocom | N/A | Diabolocom is a cloud software vendor and telecommunications operator that offers an omnichannel cloud solution for sales, customer service, and contact centres. According to the vendor, thanks to its speed of implementation, its intuitive interface that is fully integrated in the main CRM on the market, and local business support, Diabolocom allows companies to offer benchmark customer experiences and improve their operational performance. Diabolocom supports the… | N/A |
Cisco Unified Contact Center | Diabolocom | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Must contact sales team for pricing. | — | ||||||||||||||
More Pricing Information |
Cisco Unified Contact Center | Diabolocom | |
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Top Pros | No answers on this topic | |
Top Cons |
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Cisco Unified Contact Center | Diabolocom | ||||||||||||||||||||||||||||||||||||||||||
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Contact Center Software |
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Workforce Optimization (WFO) |
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Cisco Unified Contact Center | Diabolocom | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Unified Contact Center | Diabolocom | |
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Likelihood to Recommend | 9.6 (49 ratings) | - (0 ratings) |
Likelihood to Renew | 9.1 (5 ratings) | - (0 ratings) |
Usability | 8.3 (7 ratings) | - (0 ratings) |
Support Rating | 7.5 (16 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 8.0 (2 ratings) | - (0 ratings) |
Professional Services | 8.0 (1 ratings) | - (0 ratings) |
Cisco Unified Contact Center | Diabolocom | |
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Likelihood to Recommend | Cisco | Diabolocom No answers on this topic |
Pros | Cisco | Diabolocom No answers on this topic |
Cons | Cisco | Diabolocom No answers on this topic |
Likelihood to Renew | Cisco | Diabolocom No answers on this topic |
Usability | Cisco | Diabolocom No answers on this topic |
Support Rating | Cisco | Diabolocom No answers on this topic |
Alternatives Considered | Cisco | Diabolocom No answers on this topic |
Contract Terms and Pricing Model | Cisco | Diabolocom No answers on this topic |
Professional Services | Cisco | Diabolocom No answers on this topic |
Return on Investment | Cisco | Diabolocom No answers on this topic |
ScreenShots | Diabolocom Screenshots |