What users are saying about
Top Rated
81 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Attribute Ratings

  • Pexip is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.2

Cisco Webex Desk Pro

82%
17 Ratings
9.0

Pexip

90%
5 Ratings

Support Rating

9.1

Cisco Webex Desk Pro

91%
1 Rating
10.0

Pexip

100%
2 Ratings

Likelihood to Recommend

Cisco

The tool is great for having a day in and day out video calls with the client in today's COVID world, where physical interaction is limited and the best suited is for having meetings with clients and showcasing them the product demonstration, at a large scale as this has smooth video interaction and makes any large scale webinar a piece of cake while using it.
Read full review

Pexip

This video meeting software is good for all those who want to collaborate with their teams on some serious business discussions and it provides the best quality of video without any interruption. Its features work perfectly well from recording to scheduling. But it is not favorable when someone is facing a weak internet connection.
Read full review

Pros

Cisco

  • It charges my laptop while being an amazing secondary monitor.
  • Optimizes the video and audio with superior sound and microphones.
  • A very nice compact digital whiteboard.
  • Hooks in with Webex meetings and Teams in such a seamless way.
  • Handles calling like a desk phone and is natural to use.
  • Looks so beautiful and is such a great addition to your desk.
Read full review

Pexip

  • Ease of use - The product is extremely user-friendly
  • Being able to use many video conference devices with minimal hassle is a nice bonus.
  • The sound and video quality are some of the best I've experienced
Read full review

Cons

Cisco

  • Noise cancellation should be default, not an option.
  • When I start the Desk Pro, my own picture should remain the same size as when I shut down the device.
  • It should be possible to use video and audio not only for Webex but also for MS Teams, Zoom and Google Meet, in order to answer an invitation via other collab tools without changing the device.
Read full review

Pexip

  • It's hard to find anY cons. But perhaps, the "getting started" manual which is available, and they do send it when you first start, which is needless and far too big whould be replaced by a 15 minute videocall. That's so much better a way to go as no one has time to read so much anymore.
Read full review

Pricing Details

Cisco Webex Desk Pro

Starting Price

$5,495 one-time fee **discounts available

Editions & Modules

Cisco Webex Desk Pro editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Pexip

    Starting Price

    Editions & Modules

    Pexip editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      Cisco

      I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
      Read full review

      Pexip

      Pexip Infinity's customer support function deserves a full score for their work. The ironic thing is, I have never had to deal with them at all, which means that their entire development team is actually a support team because they have crafted a product that the client never has to talk to them about; it is just that good and works seamlessly. There are very few products out there that works as easily as Pexip Infinity.
      Read full review

      Alternatives Considered

      Cisco

      Cisco Webex Desk Pro provides better features more so than Zoom Events but Zoom Events had much lesser pricing and was pocket friendly. Cisco Webex Desk Pro is more sophisticated and more professional it also provides better audio and video quality during virtual meetings. All in all Cisco Webex Pro was better than Zoom Events but way costlier.
      Read full review

      Pexip

      Gotomeeting and WebEx are overpriced and quite old technologies in a market ripe for real change.
      Read full review

      Return on Investment

      Cisco

      • It's ease of use has really reduced the need for training. It uses the same RoomOS that all Cisco devices use and it works great.
      • The metrics on the devices allow us to see how much its being used and fix issues before the become real problems.
      Read full review

      Pexip

      • There is better collaboration in our team.
      • We don’t need to be present in the office to discuss something important as we can collaborate from almost anywhere.
      • We cannot add a large number of participants as it gets disturbed and the system gets clunky.
      Read full review

      Screenshots

      Add comparison