What users are saying about
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Top Rated
886 Ratings
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131 Ratings

Webex Meetings

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Top Rated
886 Ratings
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Score 8.1 out of 100

Cisco Webex Teams

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131 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Webex Meetings

Comunicación entre ciudades y países. Intercambio de información, ya sea locales o internacionales. Así mismo se considera de las nuevas tendencias para promover la comunicación a cualquier lugar del mundo, sin importar el sitio o lugar de de trabajo. Así mismo el manejo de envío de información de empresa a empresaCommunication across cities and countries. We can exchange information, whether locally or international.ly It is considered a new trend to promote communication any place in the world, regardless of the place or place of work. Likewise, handling the sharing of information across companies.
Jesus Moctezuma | TrustRadius Reviewer

Cisco Webex Teams

The tool is great for scenarios such as organising a corporate event where many team members must share their initial ideas, agree on certain details, and update one another on their progress. In this instance, various documents need to be shared among the team - which are then saved in the Webex Teams Space for anyone to refer to at a later stage if needed - designs and themes can be illustrated via a Whiteboard, and video calls to discuss next steps can be conducted from within the tool.This would be less relevant and appropriate for small companies whose teams are based within the same small office location and don't require support around collaboration.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Webex Meetings
8.1
Cisco Webex Teams
High quality audio
Webex Meetings
8.2
Cisco Webex Teams
High quality video
Webex Meetings
8.3
Cisco Webex Teams
Low bandwidth requirements
Webex Meetings
7.5
Cisco Webex Teams
Mobile support
Webex Meetings
8.3
Cisco Webex Teams

Screen Sharing

Webex Meetings
8.6
Cisco Webex Teams
Desktop sharing
Webex Meetings
8.8
Cisco Webex Teams
Whiteboards
Webex Meetings
8.4
Cisco Webex Teams

Online Meetings / Events

Webex Meetings
8.3
Cisco Webex Teams
Calendar integration
Webex Meetings
8.7
Cisco Webex Teams
Meeting initiation
Webex Meetings
8.5
Cisco Webex Teams
Integrates with social media
Webex Meetings
7.4
Cisco Webex Teams
Record meetings / events
Webex Meetings
8.5
Cisco Webex Teams
Slideshows
Webex Meetings
8.6
Cisco Webex Teams

Online Events Collaboration

Webex Meetings
8.4
Cisco Webex Teams
Live chat
Webex Meetings
8.4
Cisco Webex Teams
Audience polling
Webex Meetings
8.3
Cisco Webex Teams
Q&A
Webex Meetings
8.3
Cisco Webex Teams

Online Events Security

Webex Meetings
8.3
Cisco Webex Teams
User authentication
Webex Meetings
8.2
Cisco Webex Teams
Participant roles & permissions
Webex Meetings
8.5
Cisco Webex Teams
Confidential attendee list
Webex Meetings
8.0
Cisco Webex Teams

Pros

Webex Meetings

  • Webex was easily accessible throughout the org for meetings - the integration with Outlook was pretty good.
  • Webex did a good job with screen sharing and the standard webconference (non-audio) features.
  • The Webex app was not insignificant. I used it on an iphone as a supplement and it was very useful.
Chris Carpenter | TrustRadius Reviewer

Cisco Webex Teams

  • Shared content is important for remote classes and is transmitted across Webex Teams well at a high resolution.
  • It is easy to quickly make a new space and add the desired users for breakout room use.
  • We often SIP dial into our Teams spaces with room endpoints such as the SX80 and this works well to include remote students into the lesson.
Anonymous | TrustRadius Reviewer

Cons

Webex Meetings

  • Integration with a company's teleconference system is not always smooth. If it were up to me, I'd only allow VoIP through the Webex Meetings for audio.
  • For new Webex host users, the learning curve can be steep since there are many features that the host needs to be sure to configure and know how to control.
  • The user interface has changed quite a bit throughout the years. I feel in the last few years the colors and arrangements have made it more difficult to find things in the Webex Meeting's window and panels.
  • Sometimes attendees are joining from their company which has specific desktop restrictions that may make joining the meeting not intuitive for the users. It would help if they could detect that and make it more intuitive for the user to know they should run the stand-alone temporary exe file, for example.
Cordell Yin | TrustRadius Reviewer

Cisco Webex Teams

  • We haven't used WebEx Teams with UCCX. This would be another great thing if UCCX can be used with WebEx Teams.
  • We need more tight integration between Jabber and Cisco WebEx Team so that we can see the rich presence information.
Amit Singh | TrustRadius Reviewer

Likelihood to Renew

Webex Meetings

Webex Meetings 1.2
Based on 9 answers
ES UNA APLICACION EXCELENTEQUE NOS SIRVE PARA AHORAR TIEMPOS Y POTENCIA LA PRODUCTIVIDAD It's an excellent application that saves us time and increases productivity
Salvador Pineda | TrustRadius Reviewer

Cisco Webex Teams

Cisco Webex Teams 8.0
Based on 1 answer
This is a great product but Microsoft Teams is knocking at their door and with it being included in your O365 licensing it makes sense to consider it.
Brian Munn | TrustRadius Reviewer

Usability

Webex Meetings

Webex Meetings 6.0
Based on 18 answers
It's extremely easy to learn how to use the WebEx Meetings platform. All attendees have to do is join the meeting and then they'll see the presenters screen. Presenters just have to learn how to share their desktop, documents and videos and how to add additional presenters if need be
Jess Messenger | TrustRadius Reviewer

Cisco Webex Teams

Cisco Webex Teams 8.9
Based on 9 answers
It's just so easy to use, you can talk a customer through the interactions in minutes. It's taking the best from the likes of WhatsApp, Facebook Messenger, and Google Hangouts and making them available on a commercial level for an enterprise solution. Users making the switch from these applications at home see the benefits of the in the workplace.
David Marsh | TrustRadius Reviewer

Support

Webex Meetings

Webex Meetings 8.1
Based on 43 answers
It's just easy to speak to someone in Webex support and get answers to your problems. The system is so intuitive a new user becomes an expert by the end of the first call. The help sections answer pretty much everything I have ever asked and only really needed to contact support once which was a seamless interaction.
David Marsh | TrustRadius Reviewer

Cisco Webex Teams

Cisco Webex Teams 8.3
Based on 29 answers
There are definitely few errors that come up in the app, it's not free from bugs - which has led us to have some contact with support. The support team has always provided us with detailed information to correct the problems presented. Sometimes we managed to solve it through self service help on the support site (FAQ's). -------------Definitivamente son pocos los errores que llega a presentar la app, sin embargo, no esta libre de fallos, lo que se ha contactado poco al area de soporte, el cual nos brindo informacion detallada para corregir los inconvenientes presentados, en algunas ocasiones logramos solucionarlo a traves de las preguntas frecuentes
Carlos Benitez | TrustRadius Reviewer

Implementation

Webex Meetings

Webex Meetings 5.2
Based on 3 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Cisco Webex Teams

Cisco Webex Teams 6.0
Based on 1 answer
Management involvement to get users to adopt is key. Users have a hard time changing to new software.
Brian Munn | TrustRadius Reviewer

Alternatives Considered

Webex Meetings

I do like WebEx a lot but GlobalMeet really has some additional features that I do like. GlobalMeet has abilities to record and send out the recorded training and also has a higher attendees option. I do like the basic options available within WebEx and would like to see some additional features in the future. If their price point would come down a little that would be preferred as well.
Samantha McMahon | TrustRadius Reviewer

Cisco Webex Teams

Cisco WebEx Teams was easier to integrate without an existing set of services, hence the decision to do so. Without the need to "translate" protocols, which is very much required in MS products, along with the lack of "open-ness", it was an easy decision.
Rik Aragoza | TrustRadius Reviewer

Return on Investment

Webex Meetings

  • Saving Business Hours: It saves huge amount of business hours (especially in consulting environments) which can be used in various other business processes generating huge amount of revenue.
  • Employee Efficiency: Sometimes email exchanges between various consultants and clients can be extremely time consuming and can take up a lot of individual hours from each person (be it a consultant or a client) and hosting a single virtual meeting can eliminate this issue and future action items can be discussed and documented using the WebEx all in one single meeting.
  • File Sharing: File sharing as always is a huge bonus that this product provides to all users. Having the ability to share a file also saves time overall improving the quality of business.
Ratulsnigdha Saha | TrustRadius Reviewer

Cisco Webex Teams

  • Huge savings talking in terms of the time it will take for a person to move to the meeting place.
  • Huge savings speaking in terms of investment spending for the displacement of people.
  • Savings in equipment investments to achieve a presentation in the best way, Webex is the best option.
Adrian Martinez | TrustRadius Reviewer

Pricing Details

Webex Meetings

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Teams

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Webex Meetings
8.2
Cisco Webex Teams
8.7

Likelihood to Renew

Webex Meetings
1.2
Cisco Webex Teams
8.0

Usability

Webex Meetings
6.0
Cisco Webex Teams
8.9

Support

Webex Meetings
8.1
Cisco Webex Teams
8.3

Implementation

Webex Meetings
5.2
Cisco Webex Teams
6.0

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