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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Webex Meetings

    Score8.7 out of 10
    N/AWebex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

    $14.50

    per month per user

    Pricing
    TeamViewerWebex Meetings
    Editions & Modules
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Webex Meet
    $14.50
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    TeamViewerWebex Meetings
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    TeamViewerWebex Meetings
    Considered Both Products
    TeamViewer
    Chose TeamViewer
    Although I have used TeamViewer in my previous job, the reason I am using teamViewer now is because of my company's licensure agreement with WebEx Meetings. However in my past experience I think TeamViewer made some easy to use features for IDs and passwords with which an …
    Incentivized
    Chose TeamViewer
    Webex basically used for video calls and online meeting, GoToMyPC commercials are on the high side compare to the TeamViewer
    Incentivized
    Chose TeamViewer
    On the feature-rich front, from among all the remote tools that I've used, whether LogMeIn or VNC, TeamViewer has features as well as a very pleasing interface. Since IT support procedures for file sharing, screen transfer, and controlling remote gadgets are now made so much …
    Incentivized
    Chose TeamViewer
    After discovering the options that we had we decided to go with TeamViewer since we thought it would fit better our needs and we thought it was more trustworthy due to many yrs in the market. We checked the reviews of other users online and we read good things about this …
    Incentivized
    Chose TeamViewer
    Chime seems more like a text chatting platform than a remote session platform. Microsoft Teams seems better streamlined, but it feels very memory heavy and I've seen it lag. Webex seems slightly better, but is very clunky and has a less than stellar User experience. It seems …
    Incentivized
    Chose TeamViewer
    TeamViewer doesn't stack up against them at all.

    AnyDesk is way faster than teamviewer & has a voice calling facility along with a screen share
    Incentivized
    Chose TeamViewer
    TeamViewer is far better than Landesk to get access to systems, Landesk is not easy to use & lacks a lot of features required for proper remote access, so we selected TeamViewer for our requirement.
    Incentivized
    Chose TeamViewer
    There are other meeting, screen sharing, and collaboration software products that do well, but in my opinion, TeamViewer excels in the most important aspects of screen sharing or remote support software. It has the most high quality audio/video performance, it has many …
    Incentivized
    Chose TeamViewer
    TeamViewer is better than RDS because of the way it handles the video. At the core, they are both remote control applications. However the method for implementation is quite different. RDS gives you 90% experience of physically being at the terminal but TeamViewer gives you …
    Incentivized
    Chose TeamViewer
    Overall pricing, functionality, and low learning curve make it a solid saas choice depending on what you need.
    Incentivized
    Chose TeamViewer
    TeamViewer is easier to use and has more flexibility than other existing software. I can even access my microscope computer in the laboratory from home and control the microscope remotely when I run time-series experiments. During online meetings also getting access to a common …
    Incentivized
    Chose TeamViewer
    Reliability and constant connection was what set it apart. I dont even think it has any direct competitor since none of the other tools I used had the option to leave the software running and maintain a constant connection.
    Incentivized
    Chose TeamViewer
    I have the possibility to add devices as contacts with a user account. It's the chosen application to use in my department. The program is so lightweight and reliable.
    Incentivized
    Chose TeamViewer
    I think it compares very well, teamviewer is used mostly because of its ease of use and quick setup. Also, the vendors seem to use it also and makes for a very affordable and quick solution.
    Incentivized
    Chose TeamViewer
    With regards to the above mentioned software, Teamviewer is not free, at least not for business use. This is where UltraViewer comes into light. It is not an instant messaging solution like Skype for Business and has more or less the same features as WebEx. Teamviewer works …
    Incentivized
    Chose TeamViewer
    After using WebEx, LogMeIn, and Join.me we went with TeamViewer since it had all the required features for all the users across all the business units in our division. TeamViewer not only had the best list of features, but it also had the easiest way to deploy it across all our …
    Incentivized
    Chose TeamViewer
    Teamviewer is easily available and has a trial version.
    Incentivized
    Chose TeamViewer
    Join.me and Webex allow for remote desktop sharing, but typically for meetings or instances. They do not offer the constant connection that teamviewer does. The user must be on the computer and type in the code provided by the remote user. The unlimited personal trial nature of …
    Incentivized
    Chose TeamViewer
    I've used a few different screen sharing and conference tools and each of them have their strengths and weaknesses. I would say that TeamViewer holds its own when using it as a remote management system. Other tools either cost more or don't have the same functionality, or …
    Incentivized
    Chose TeamViewer
    For remote support purposes, we see TeamViewer as the top choice in term of features. Most important for us was that the tool would offer an easy, quick, and reliable, experience for the end user/customer. In honesty, LogMeIn is very similar and the choice between the two was …
    Incentivized
    Chose TeamViewer
    TeamViewer features a lot of useful tools and functions that we may or may not think of using. However, this means that TeamViewer has been trying their best to accommodate the customer's requirement. We would love to see more innovative and useful functions implemented in the …
    Incentivized
    Chose TeamViewer
    We've used webex, but it takes longer to get setup and sometimes the mouse control doesn't work. With TeamViewer we can send a quick launch file they run the file and we are able to remote in shortly after getting the ID and Password from Teamviewer. The time to get to where we …
    Cisco
    Chose Webex Meetings
    Our organization actually prefers Zoom, and uses it almost exclusively for initiating meetings. We basically don't have a use for TeamViewer any longer.
    Incentivized
    Chose Webex Meetings
    They all handle collaboration and meetings well and all offer various experiences. On the whole I wouldn't say any one of the products stand out against the other so it would have to come down to ease of integration, installation an costing. Webex Meetings holds its own well …
    Incentivized
    Chose Webex Meetings
    Webex Meetings has become the standard for Business solutions. All others are lower in their solution offering. Cisco is improving Webex Meetings day by day. It is the best solution for video,
    Incentivized
    Chose Webex Meetings
    As I said earlier also in one of the answers - Webex stacks up against them on video & audio quality, security, and lower resource consumption. However, the pricing of Webex is high, and integration with Microsoft 365 is not possible. That is the reason my organization replaced …
    Incentivized
    Chose Webex Meetings
    I would prefer Microsoft Teams and Zoom than Webex Meetings. Because all the core features of these softwares are offered conviniently by other vendors.
    Incentivized
    Chose Webex Meetings
    I was using Zoom for a long time, but after their recent data breach, I was looking for other options. I found Webex Meetings and I have to say it is the best conference calling service out there! It's so simple to use and the sound quality is better than others. The customer …
    Incentivized
    Chose Webex Meetings
    Each of these are easily navigated but I believe WebEx has the most features to be used during the webcast.
    Incentivized
    Chose Webex Meetings
    Webex isn't as good as Google Hangouts for impromptu meetings or meetings with people who are already in your contacts.
    Incentivized
    Chose Webex Meetings
    I did not choose WebEx as the main communication tool within my organization. For Support needs I use TeamViewer to assist in remote interactions with customers but this is a different kind of tool. WebEx is indeed easier to use if you simply want to have meetings compared to …
    Incentivized
    Chose Webex Meetings
    Webex has become the standard for Business. All others are following in Cisco's lead to compete. Cisco has improved Webex and is actually a great solution for Video, Voice, and Content. Webex is simply just Fast, Easy, and Secure to host your Meetings.
    Incentivized
    Chose Webex Meetings
    I think the mobile enabled WebEx Meeting made a huge impact. Although there is huge difference with the desktop version I am confident that future upgrades to WebEx Meetings will have better video quality without freezing and I would expect to have all the desktop features in …
    Incentivized
    Chose Webex Meetings
    Better for multiple meetings but less compatible for one on one support.
    Incentivized
    Chose Webex Meetings
    It works well with our Cisco environment.
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    377 Answers
    92%
    Would buy again
    610 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    348 Answers
    96%
    Delivers good value for the price
    518 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    411 Answers
    94%
    Happy with the feature set
    623 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    283 Answers
    96%
    Lived up to sales and marketing promises
    381 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    351 Answers
    97%
    Implementation went as expected
    453 Answers
    Features
    TeamViewerWebex Meetings
    Security
    Comparison of Security features of TeamViewer and Webex Meetings
    Feature
    TeamViewer
    8.8
    65 Ratings
    0% above category average
    Webex Meetings
    -
    Ratings
    Role-based user permissions8.866 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of TeamViewer and Webex Meetings
    Feature
    TeamViewer
    8.8
    550 Ratings
    3% above category average
    Webex Meetings
    -
    Ratings
    File transfer8.9519 Ratings00 Ratings
    Instant message8.8478 Ratings00 Ratings
    Access to sleeping/powered-off computers7.5363 Ratings00 Ratings
    Session record8.4373 Ratings00 Ratings
    Annotations8.1140 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of TeamViewer and Webex Meetings
    Feature
    TeamViewer
    7.9
    45 Ratings
    1% below category average
    Webex Meetings
    -
    Ratings
    Third-party software integrations7.945 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of TeamViewer and Webex Meetings
    Feature
    TeamViewer
    8.6
    78 Ratings
    5% above category average
    Webex Meetings
    -
    Ratings
    Attended device access9.178 Ratings00 Ratings
    Unattended device access8.774 Ratings00 Ratings
    Mobile device access8.068 Ratings00 Ratings
    Virtual device access8.664 Ratings00 Ratings
    Multiple-display support8.665 Ratings00 Ratings
    Multiple concurrent sessions8.467 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of TeamViewer and Webex Meetings
    Feature
    TeamViewer
    -
    Ratings
    Webex Meetings
    8.7
    845 Ratings
    10% above category average
    High quality audio00 Ratings9.0840 Ratings
    High quality video00 Ratings9.0832 Ratings
    Low bandwidth requirements00 Ratings8.0800 Ratings
    Mobile support00 Ratings8.6762 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of TeamViewer and Webex Meetings
    Feature
    TeamViewer
    -
    Ratings
    Webex Meetings
    8.5
    830 Ratings
    7% above category average
    Desktop sharing00 Ratings8.8829 Ratings
    Whiteboards00 Ratings8.1721 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of TeamViewer and Webex Meetings
    Feature
    TeamViewer
    -
    Ratings
    Webex Meetings
    8.6
    838 Ratings
    5% above category average
    Calendar integration00 Ratings8.7795 Ratings
    Meeting initiation00 Ratings8.5825 Ratings
    Integrates with social media00 Ratings8.4351 Ratings
    Record meetings / events00 Ratings8.9783 Ratings
    Slideshows00 Ratings8.7708 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of TeamViewer and Webex Meetings
    Feature
    TeamViewer
    -
    Ratings
    Webex Meetings
    8.8
    793 Ratings
    9% above category average
    Live chat00 Ratings8.8772 Ratings
    Audience polling00 Ratings9.0682 Ratings
    Q&A00 Ratings8.6691 Ratings
    Online Events Security
    Comparison of Online Events Security features of TeamViewer and Webex Meetings
    Feature
    TeamViewer
    -
    Ratings
    Webex Meetings
    8.8
    787 Ratings
    8% above category average
    User authentication00 Ratings8.8740 Ratings
    Participant roles & permissions00 Ratings8.8767 Ratings
    Confidential attendee list00 Ratings9.0475 Ratings
    Best Alternatives
    TeamViewerWebex Meetings
    Small Businesses
    LogMeIn Rescue
    Score8.2 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    BeyondTrust Remote Support
    Score8.6 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    BeyondTrust Remote Support
    Score8.6 out of 10
    Google Meet
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TeamViewerWebex Meetings
    Likelihood to Recommend
    8.8
    (608 ratings)
    8.8
    (864 ratings)
    Likelihood to Renew
    8.1
    (68 ratings)
    8.4
    (58 ratings)
    Usability
    9.0
    (59 ratings)
    8.0
    (117 ratings)
    Availability
    9.1
    (6 ratings)
    8.9
    (441 ratings)
    Performance
    9.1
    (6 ratings)
    9.5
    (416 ratings)
    Support Rating
    9.2
    (51 ratings)
    7.9
    (116 ratings)
    In-Person Training
    9.1
    (2 ratings)
    8.8
    (6 ratings)
    Online Training
    9.1
    (4 ratings)
    8.5
    (6 ratings)
    Implementation Rating
    8.7
    (164 ratings)
    9.7
    (22 ratings)
    Configurability
    8.4
    (5 ratings)
    7.3
    (15 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (10 ratings)
    Ease of integration
    9.1
    (5 ratings)
    10.0
    (10 ratings)
    Product Scalability
    9.1
    (6 ratings)
    8.3
    (412 ratings)
    Professional Services
    -
    (0 ratings)
    8.9
    (9 ratings)
    Vendor post-sale
    8.9
    (6 ratings)
    9.6
    (12 ratings)
    Vendor pre-sale
    9.1
    (6 ratings)
    9.9
    (13 ratings)
    User Testimonials
    TeamViewerWebex Meetings
    Likelihood to Recommend
    TeamViewer
    I think it works well for IT management and help desk support of end users. I find it very useful to help users and send files to their desktop. Remote Workers still run into some problems with MFA and updates, both to the TV Host app and OS updates. However, it does give us secure direct access without the need of a VPN.
    Incentivized
    Read full review
    Cisco
    The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
    Incentivized
    Read full review
    Pros
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cisco
    • Anywhere at anytime virtual meetings and conferences.
    • Secure collaboration end-to-end.
    • Webex Assistant, I like this feature every much.
    • Customizable layouts as needs arise.
    • Great User Interface (UI).
    • Historical capture of meetings.
    • The shape and gesture recognition features using AI.
    • Note-taking.
    • Close Captioning in various languages.
    Incentivized
    Read full review
    Cons
    TeamViewer
    • With an iPad, you can't take control of the device, so you have to tell someone what to do. Which can be a challenge because the end user doesn't know what to do
    • With the free version of TeamViewer you cant enter Admin credentials because TeamViewer blocks the windows to fill in the credentials
    • The free version can be really limited which can be putting off people because they don't see the full potential of TeamViewer
    Incentivized
    Read full review
    Cisco
    • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
    • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
    • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
    Incentivized
    Read full review
    Likelihood to Renew
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Cisco
    Because Webex Meetings is known for its consistent performance, with high quality audio and video that works well even in low bandwidth situations. This makes it a dependable tool for both small and large meetings without worrying about technical glitches. Also, the platform is easy to navigate, both for meeting hosts and participants. Features like screen sharing, chat, and breakout rooms are intuitive
    Incentivized
    Read full review
    Usability
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Cisco
    Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
    Incentivized
    Read full review
    Reliability and Availability
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Cisco
    So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
    Incentivized
    Read full review
    Performance
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Cisco
    We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
    Read full review
    Support Rating
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    Cisco
    The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
    Incentivized
    Read full review
    In-Person Training
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Cisco
    It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
    Incentivized
    Read full review
    Online Training
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Cisco
    It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
    Incentivized
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    Implementation Rating
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
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    Cisco
    That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
    Incentivized
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    Alternatives Considered
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
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    Cisco
    The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
    Incentivized
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    Contract Terms and Pricing Model
    TeamViewer
    No answers on this topic
    Cisco
    We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
    Incentivized
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    Scalability
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
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    Cisco
    I work for a Fortune 500 company with many employees so I can testify to its usability for large corporations. In addition, I use the software within my small team of sales reps so it is always usable on a small scale as well. In my eyes, this tool is scalable for businesses of all sizes without any hiccups or issues.
    Incentivized
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    Professional Services
    TeamViewer
    No answers on this topic
    Cisco
    It is a user friendly application. We have had no adoption problems within the company.
    Incentivized
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    Return on Investment
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    Cisco
    • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
    • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
    • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
    Incentivized
    Read full review
    ScreenShots

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.