125 Ratings
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Top Rated
1148 Ratings
125 Ratings
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Score 8.1 out of 100

Veeam Backup & Replication

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Top Rated
1148 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Data Center Backup

    Citrix ADC

    Feature Set Not Supported
    N/A
    8.6

    Veeam Backup & Replication

    86%
    Veeam Backup & Replication ranks higher in 14/14 features

    Universal recovery

    N/A
    0 Ratings
    8.5
    85%
    142 Ratings

    Instant recovery

    N/A
    0 Ratings
    8.6
    86%
    152 Ratings

    Recovery verification

    N/A
    0 Ratings
    8.8
    88%
    154 Ratings

    Business application protection

    N/A
    0 Ratings
    8.7
    87%
    140 Ratings

    Multiple backup destinations

    N/A
    0 Ratings
    8.7
    87%
    165 Ratings

    Incremental backup identification

    N/A
    0 Ratings
    8.9
    89%
    171 Ratings

    Backup to the cloud

    N/A
    0 Ratings
    8.3
    83%
    106 Ratings

    Deduplication and file compression

    N/A
    0 Ratings
    8.6
    86%
    159 Ratings

    Snapshots

    N/A
    0 Ratings
    8.8
    88%
    148 Ratings

    Flexible deployment

    N/A
    0 Ratings
    8.4
    84%
    137 Ratings

    Management dashboard

    N/A
    0 Ratings
    8.4
    84%
    23 Ratings

    Platform support

    N/A
    0 Ratings
    8.6
    86%
    141 Ratings

    Retention options

    N/A
    0 Ratings
    8.6
    86%
    143 Ratings

    Encryption

    N/A
    0 Ratings
    8.2
    82%
    122 Ratings

    Attribute Ratings

    • Veeam Backup & Replication is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    8.6

    Citrix ADC

    86%
    21 Ratings
    9.1

    Veeam Backup & Replication

    91%
    426 Ratings

    Likelihood to Renew

    Citrix ADC

    N/A
    0 Ratings
    9.4

    Veeam Backup & Replication

    94%
    24 Ratings

    Usability

    8.0

    Citrix ADC

    80%
    1 Rating
    8.8

    Veeam Backup & Replication

    88%
    21 Ratings

    Availability

    Citrix ADC

    N/A
    0 Ratings
    7.5

    Veeam Backup & Replication

    75%
    6 Ratings

    Performance

    Citrix ADC

    N/A
    0 Ratings
    7.6

    Veeam Backup & Replication

    76%
    6 Ratings

    Support Rating

    7.7

    Citrix ADC

    77%
    7 Ratings
    9.9

    Veeam Backup & Replication

    99%
    38 Ratings

    Implementation Rating

    Citrix ADC

    N/A
    0 Ratings
    9.9

    Veeam Backup & Replication

    99%
    30 Ratings

    Configurability

    Citrix ADC

    N/A
    0 Ratings
    7.9

    Veeam Backup & Replication

    79%
    4 Ratings

    Ease of integration

    Citrix ADC

    N/A
    0 Ratings
    8.1

    Veeam Backup & Replication

    81%
    3 Ratings

    Product Scalability

    Citrix ADC

    N/A
    0 Ratings
    7.8

    Veeam Backup & Replication

    78%
    5 Ratings

    Vendor post-sale

    Citrix ADC

    N/A
    0 Ratings
    7.5

    Veeam Backup & Replication

    75%
    5 Ratings

    Vendor pre-sale

    Citrix ADC

    N/A
    0 Ratings
    7.5

    Veeam Backup & Replication

    75%
    5 Ratings

    Likelihood to Recommend

    Citrix

    Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
    Read full review

    Veeam Software

    It is very well suited in an environment where the customer wants to backup up and replicate Virtual Machines in the cloud or on physical servers on-premises. Also, the Office 365 backup feature should save the customer a lot of headaches by making immutable backups of the mailboxes.
    Read full review

    Pros

    Citrix

    • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
    • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
    • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
    Read full review

    Veeam Software

    • Ease of configuration.
    • Works well with Hyper-V and VMWare ESXi VMs.
    • Simple restore methods allow for easy restore verification or VM replication.
    • Very affordable pricing compared to other similar products.
    • Sales and technical support are knowledgeable about their product, are not located overseas, and are quite responsive.
    Read full review

    Cons

    Citrix

    • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
    • Being able to have more than just one routing table would allow the ability to leverage security.
    Read full review

    Veeam Software

    • AHV backup functionality is not equivalent to ESXi. It uses a different distinct console and is not compatible with some advanced features such as SureBackup.
    • License renewal experience in the conversion between the legacy model and the new universal license has been very poor. We were forced to pay a significant fee to allow backups of AHV targets, but other than the change in hypervisor there was no improvement in functionality. In fact we have less since SureBackup is not supported with AHV workloads.
    • Added tools to assist in hardening the server and isolating it from inside threats would be nice to have. Most of this needs to be manually worked through to ensure an internal compromise does not also impact your backups.
    Read full review

    Pricing Details

    Citrix ADC

    Starting Price

    Editions & Modules

    Citrix ADC editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Veeam Backup & Replication

      Starting Price

      $0

      Editions & Modules

      Veeam Backup & Replication editions and modules pricing
      EditionModules
      Veeam Backup Essentials4001
      Backup & ReplicationContact sales team2
      Availability SuiteContact sales team3

      Footnotes

      1. per year 5 licenses
      2. none
      3. none

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Veeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.

      Pricing info

      Likelihood to Renew

      Citrix

      No answers on this topic

      Veeam Software

      I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.
      Read full review

      Usability

      Citrix

      Improve on the specifics I mentioned previously and could be a 10/10 product. It is also a confusingly branded product that I have supported in two large enterprises where IT departments are unsure if the product belongs to the Citrix remote access support team or the Network infrastructure support team (it should be the later) and typically under utilized.
      Read full review

      Veeam Software

      Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
      Read full review

      Reliability and Availability

      Citrix

      No answers on this topic

      Veeam Software

      The Veeam Backup & Replication solution is up and running every time you need it as it was planned. In more than 3 years that we have been using the product every night, it might have failed or presented an error once or twice, so the availability percentage is almost at 100%.
      Read full review

      Performance

      Citrix

      No answers on this topic

      Veeam Software

      Veeam does a good job with backing up our servers in a timely manner. We are still at the beginning of our Veeam use and are pleased with the speed at which we can access the system as well as the backups and restore points. Veeam is definitely superior to our previous backup system in terms of speed and accessibility
      Read full review

      Support Rating

      Citrix

      Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
      Read full review

      Veeam Software

      Support response can be slow and sometimes tedious if you have a non-generic issue in your environment. Due to my experience with Veeam, I often discover the solutions before support does, but on the rare occasion where I need a higher tier of support, their experience and skill set are excellent. If you truly find something odd in your environment, Veeam Support, Development and their teams of engineers will figure it out and provide custom hot-fixes when necessary.
      Read full review

      Implementation Rating

      Citrix

      No answers on this topic

      Veeam Software

      (I assume this question should say "Veeam" and not "Crownpeak Universal Consent Platform") Planning is key. Planning your backup schedule, size, data restore points, replication if you're doing that, &c. Testing is also important; make sure you back something up and then do a test restore. Set up alerts so you know if things aren't working (or even if they are, always good to know that too).
      Read full review

      Alternatives Considered

      Citrix

      We chose Citrix ADC over Kemp and F5 due to additional integrations with various products such as Citrix/Horizon/Monitoring tools. We additionally chose ADC due to better ease of use and ability to have the appliances be virtual or physical, with the configuration being a simple migration of code which provided flexibility to be able to do a hybrid environment with ease.
      Read full review

      Veeam Software

      We used Zerto and CA Arcserve to address these needs without migrating to Veeam Backup & Replication. Zerto is a very successful instant backup and we are still using it now. It does what Veeam application cannot do in instant replication. CA Arcserve, on the other hand, is clearly lagging behind the Veeam Backup & Replication product and does not meet today's requirements.
      Read full review

      Scalability

      Citrix

      No answers on this topic

      Veeam Software

      In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
      Read full review

      Return on Investment

      Citrix

      • It has saved a tremendous amount of money and manpower by allowing for broad support without the need for a VPN.
      • The security functions within Netscaler enabled our business to pass additional IT-based audits.
      • Having a full Citrix stack from front to back makes our business look more professional both to our users and outsiders.
      Read full review

      Veeam Software

      • ROI is excellent, we saved a lot in hardware and time
      • We have a solid base for disaster recovery
      • We have minimized the time to restore files or even whole servers
      • We do not worry about data integrity anymore as we have multiple sites where the data is replicated to
      Read full review

      Screenshots

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