Likelihood to Recommend Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
Read full review We have a small deployment with a handful of physical hosts and two dozen or so virtual servers. It's been a perfect fit for us to manage all those backups and to restore entire systems from or even pull specific files/folders from a backup as needed if just a few things need changed/rolled back.
Read full review Pros Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin. Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow. Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood. Read full review File-level restore is quick, reliable, and much simpler than other platforms I've used Replication is extremely simple to configure and test Agent setup for user endpoints and subsequent backup storage is incredibly simple Cloud repository configuration is extremely straightforward and well-documented Read full review Cons The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful. Being able to have more than just one routing table would allow the ability to leverage security. Read full review Support could stand to improve by a bit. The level of support has seemingly lessened over the years I've been using it. It needs to be able to report backup repository statistics better when XFS and ReFS are in use. It could be a little better about cleaning up after itself (old logs, etc.). Read full review Likelihood to Renew I have used many other data backup products that are on the market. I trust the configuration options within Veeam to do as they are labeled, without any specific back end software changes that may cause backups to fail if you don't use a systems integrator.
I trust the product for my own home environment as well due to relationship I have with the product at work.
Read full review Usability Improve on the specifics I mentioned previously and could be a 10/10 product. It is also a confusingly branded product that I have supported in two large enterprises where IT departments are unsure if the product belongs to the Citrix remote access support team or the Network infrastructure support team (it should be the later) and typically under utilized.
Read full review Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
Read full review Reliability and Availability The Veeam Backup & Replication solution is up and running every time you need it as it was planned. In more than 3 years that we have been using the product every night, it might have failed or presented an error once or twice, so the availability percentage is almost at 100%.
Read full review Performance Veeam does a good job with backing up our servers in a timely manner. We are still at the beginning of our Veeam use and are pleased with the speed at which we can access the system as well as the backups and restore points. Veeam is definitely superior to our previous backup system in terms of speed and accessibility
Read full review Support Rating Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
Read full review The support team has never asked me to jump through silly hoops or waste time on pointless exercises. They seem to truly have a handle on what may be wrong. In fact, when we were having trouble getting our license renewal setup (because of yet another license migration at Veeam) a support incident got us connected to the right people to get our renewal done in time.
Read full review Implementation Rating (I assume this question should say "Veeam" and not "Crownpeak Universal Consent Platform") Planning is key. Planning your backup schedule, size, data restore points, replication if you're doing that, &c. Testing is also important; make sure you back something up and then do a test restore. Set up alerts so you know if things aren't working (or even if they are, always good to know that too).
Read full review Alternatives Considered We chose Citrix ADC over Kemp and F5 due to additional integrations with various products such as Citrix/Horizon/Monitoring tools. We additionally chose ADC due to better ease of use and ability to have the appliances be virtual or physical, with the configuration being a simple migration of code which provided flexibility to be able to do a hybrid environment with ease.
Read full review We used
Zerto and CA Arcserve to address these needs without migrating to Veeam Backup & Replication.
Zerto is a very successful instant backup and we are still using it now. It does what Veeam application cannot do in instant replication. CA Arcserve, on the other hand, is clearly lagging behind the Veeam Backup & Replication product and does not meet today's requirements.
Read full review Scalability In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
Read full review Return on Investment It has saved a tremendous amount of money and manpower by allowing for broad support without the need for a VPN. The security functions within Netscaler enabled our business to pass additional IT-based audits. Having a full Citrix stack from front to back makes our business look more professional both to our users and outsiders. Read full review Confidence before starting riskier maintenance windows is a large component of what veeam is able to offer for us Some of the segmentation between different backup servers across our data enters causes unnecessary delays or backups that are duplicated unnecessarily Lack of certain storage vendors being natively supported requires hacky workarounds not fit for a production environment Read full review ScreenShots Veeam Data Platform Screenshots