74 Ratings
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Score 8.5 out of 100
69 Ratings
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Score 8.1 out of 100

Feature Set Ratings

    Application Virtualization

    8.9

    Citrix Virtual Apps

    89%

    Remote Desktop Services

    Feature Set Not Supported
    N/A
    Citrix Virtual Apps ranks higher in 5/5 features

    Application support

    9.0
    90%
    20 Ratings
    N/A
    0 Ratings

    Device support

    8.8
    88%
    20 Ratings
    N/A
    0 Ratings

    Ease of deployment

    9.0
    90%
    19 Ratings
    N/A
    0 Ratings

    Application packaging

    8.5
    85%
    15 Ratings
    N/A
    0 Ratings

    Security

    9.2
    92%
    20 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Citrix Virtual Apps is rated higher in 1 area: Usability
    • Remote Desktop Services is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.6

    Citrix Virtual Apps

    86%
    20 Ratings
    10.0

    Remote Desktop Services

    100%
    14 Ratings

    Likelihood to Renew

    Citrix Virtual Apps

    N/A
    0 Ratings
    6.0

    Remote Desktop Services

    60%
    1 Rating

    Usability

    8.0

    Citrix Virtual Apps

    80%
    1 Rating
    6.6

    Remote Desktop Services

    66%
    2 Ratings

    Performance

    Citrix Virtual Apps

    N/A
    0 Ratings
    5.0

    Remote Desktop Services

    50%
    2 Ratings

    Support Rating

    Citrix Virtual Apps

    N/A
    0 Ratings
    3.0

    Remote Desktop Services

    30%
    2 Ratings

    Implementation Rating

    7.0

    Citrix Virtual Apps

    70%
    2 Ratings

    Remote Desktop Services

    N/A
    0 Ratings

    Likelihood to Recommend

    Citrix Virtual Apps

    Citrix Virtual Apps is well suited for environments that require remote access with 25 or more users. It is not appropriate for small sites with 10 or fewer users due to the cost of ownership. Citrix Virtual Apps pricing plus Windows RDS licensing as well is required. Smaller organizations may not find the cost-benefit due to overall costs and/or the cost of managing the environment.
    David Melin | TrustRadius Reviewer

    Remote Desktop Services

    Remote Desktop services are well suited for people looking to connect to Local computers/Servers after connecting to VPN or Local Area Network. It is easy to use and performs superbly without any issues. However, it does not have support for connecting to Non-Windows-based Devices and Applications like Teamviewer beat RDP when it comes to connecting to machines outside one's network.
    Anonymous | TrustRadius Reviewer

    Pros

    Citrix Virtual Apps

    • Excellent for remote satellite users with low bandwidth and high latency connection.
    • Keeps data and applications secure in the data center as users are only getting "screenshots" of the application and mouse/keyboard inputs.
    • Platform agnostic allowing users to access from Apple OSX, iOS, Android devices, Windows, and Linux.
    • Allows increase user density when applications are installed on centralized servers as opposed to on user desktops and laptops.
    Keith Kyaw, MBA, ITIL, CCA | TrustRadius Reviewer

    Remote Desktop Services

    • When you connect with RDS, everything looks and feels (and is) exactly like you're sitting at that desktop. This is great for us and for users.
    • You can sign in with RDS and the desktop will be the same as when you left it (if you choose to set it up that way).
    • Although they take some setup, RemoteApps are a very handy way to let users access a program without requiring them to actually connect to a remote desktop on the server.
    Ho'omana Nathan Horton | TrustRadius Reviewer

    Cons

    Citrix Virtual Apps

    • Although I recommend Xenapp in all serious VDI/remote application situations, it is expensive and will add a lot of money to any projects budget. Some places will have a hard time justifying using it vs. the built in (free) Microsoft product and this makes the cost an area they could improve on.
    • Previous versions of Xenapp were more admin friendly than the current iteration. One example would be the ability to assign values to each server in your farm such that if you had a server that you wanted less users on it was an easy task. Xenapp now divides the users evenly with little way of doing granular load balancing.
    • Another crucial missing feature of Xenapp is the ability to move users from one server to another without making them log back in. For example, if you have a server that you know is having an issue it would be helpful if we could move users off onto a healthy server without making them logoff/kicking them off.
    Anonymous | TrustRadius Reviewer

    Remote Desktop Services

    • Remote Desktop Services currently does not support multiple monitors on the terminal server. Unlike other applications such as Teamviewer, there's no feature to toggle between multiple screens even if they were connected to the terminal server.
    • Remote Desktop Services should provide an option to scale up or down the screen size after a connection is established. Currently you can only adjust the screen size prior to a connection is established. So you'll have to take a best guess at what display screen resolution will fit best on your screen.
    • Remote Desktop Services should offer some kind of menu to send special key strokes like Ctrl+Alt+Del to the terminal server. Currently the substitute for that particular combination is Ctrl+Alt+End. But I have yet to discover a replacement for other combination keystrokes such as Alt+PrintScrn.
    Paul Li | TrustRadius Reviewer

    Pricing Details

    Citrix Virtual Apps

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Remote Desktop Services

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    Citrix Virtual Apps

    Citrix Virtual Apps 8.0
    Based on 1 answer
    Functions well in a Department of Defense environment, particularly when paired with a physical NetScaler that is FIPS compliant
    Anonymous | TrustRadius Reviewer

    Remote Desktop Services

    Remote Desktop Services 6.6
    Based on 2 answers
    The initial setup for Remote Desktop Services is complex, and licensing is costly. Each user connects to their virtual desktop hosted by a single server or group of servers, so a change or issue with servers quickly impacts every single user at the same time.Aside from that, users appreciate seeing their same personal desktop from any device or geographical location.
    Anonymous | TrustRadius Reviewer

    Performance

    Citrix Virtual Apps

    No score
    No answers yet
    No answers on this topic

    Remote Desktop Services

    Remote Desktop Services 5.0
    Based on 2 answers
    There are some third party tools available that allow you to manage multiple connections.
    Nathan Alandt | TrustRadius Reviewer

    Support Rating

    Citrix Virtual Apps

    No score
    No answers yet
    No answers on this topic

    Remote Desktop Services

    Remote Desktop Services 3.0
    Based on 2 answers
    As with any Microsoft Server product, support for Remote Desktop Services requires a paid support package. These are license-based and very costly, on top of the already costly product licensing. Microsoft's licensing is complicated to begin with, so setting up licensing alone essentially requires a licensing expert's counsel.There is community documentation and support available on Microsoft websites, as well as community websites.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Citrix Virtual Apps

    Citrix Virtual Apps 7.0
    Based on 2 answers
    Issues with overlapping settings caused troubleshooting to be a problem during the early stages of deployment.
    Anonymous | TrustRadius Reviewer

    Remote Desktop Services

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Citrix Virtual Apps

    We tried Microsoft's RemoteApp before settling on Citirx's XenApp. RemoteApp is not scalable for large implementations, management can not be guaranteed, and multiple server management is not available. RemoteApp is best suited for smaller environments that do not require complex publishing. Citrix XenApp provides customers with improved maintenance and manageability, improved end-user experience for application delivery, and increased performance for users.
    Eric Mueller, CSM, PMP | TrustRadius Reviewer

    Remote Desktop Services

    We selected Remote Desktop Services based upon price alone. Other solutions on the market are significantly more expensive, but if your company can foot the bill you should seriously consider products that have been on the market for longer. The lack of an ability to easily upgrade farm servers has been a challenge for us - although it is still faster than updating an application on 2000+ machines. The lack of a centralized management console in 2008 R2 is also challenging, but you get by with the tools available to you. If you don't have the money to spend on Citrix or VMWare Horizon, Remote Desktop Services is a decent replacement.
    Nathan Ziehnert | TrustRadius Reviewer

    Return on Investment

    Citrix Virtual Apps

    • Citrix Virtual Apps reduce your cost significantly. Operating on the cloud helps you cut costs on not only network infrastructure but also on the human resources required to maintain it.
    • I can see no negative impact however in case the Citrix Virtual Apps are facing any network issues or downtime then it becomes a bit of an issue as you are dependent on the same for your network connectivity and applications access. However, you can raise a ticket and their support is great and helps you fix the issues ASAP.
    Anonymous | TrustRadius Reviewer

    Remote Desktop Services

    • Remote Desktop Services has good impact in meeting 100 percent of the objectives laid by our Enterprise of 1000 employees.
    • Return of imvestment is measured in return of uninterrupted services and it can be termed as 100 percent
    • Remote Desktop Services had no negative impacts on the business
    Anonymous | TrustRadius Reviewer

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