Click4Assistance vs. Intercom
Click4Assistance vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
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Click4Assistance | N/A | Click4Assistance is a live chat tool from the UK company of the same name. | N/A | |
Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat |
Click4Assistance | Intercom | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
Click4Assistance | Intercom | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Click4Assistance | Intercom | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Click4Assistance | Intercom | |
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Small Businesses | Gist Score 9.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Click4Assistance | Intercom | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (260 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 8.8 (168 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Click4Assistance | Intercom | |
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Likelihood to Recommend | Click4Assistance No answers on this topic | Intercom |
Pros | Click4Assistance No answers on this topic | Intercom |
Cons | Click4Assistance No answers on this topic | Intercom |
Likelihood to Renew | Click4Assistance No answers on this topic | Intercom |
Usability | Click4Assistance No answers on this topic | Intercom |
Reliability and Availability | Click4Assistance No answers on this topic | Intercom |
Performance | Click4Assistance No answers on this topic | Intercom |
Support Rating | Click4Assistance No answers on this topic | Intercom |
Online Training | Click4Assistance No answers on this topic | Intercom |
Implementation Rating | Click4Assistance No answers on this topic | Intercom |
Alternatives Considered | Click4Assistance No answers on this topic | Intercom |
Return on Investment | Click4Assistance No answers on this topic | Intercom |
ScreenShots | Intercom Screenshots |