ClientSuccess vs. Newired
ClientSuccess vs. Newired
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
ClientSuccess | N/A | ClientSuccess, from the company of the same name in Lehi, is presented by the vendor as a simple yet sophisticated solution for CSMs, and the Executive team. For the CSMs, ClientSuccess brings together the tools, best practices, insights and analytics needed to proactively manage customers. For the Executives, they deliver analytics, metrics and reports to provide a comprehensive view of the health of a SaaS business. | N/A | |
Newired | Enterprise companies (1,001+ employees) | Newired is a digital adoption solution designed to allow companies and organizations to create seamless, smooth, and positive experiences for users, with interactive, step-by-step guidance or tooltips. With Newired, users are guided through the completion of tasks and processes, even complex ones, and mistakes are reduced or even avoided completely. Newired doesn’t require companies to redesign or overhaul their websites and web applications to ensure a smooth experience for their… | $540 per month |
ClientSuccess | Newired | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | $6,480 per year | ||||||||||||||
Additional Details | — | The application costs depends on the number of users. More info here: https://www.newired.com/newired-pricing/ | ||||||||||||||
More Pricing Information |
ClientSuccess | Newired | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
ClientSuccess | Newired | ||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Security |
| ||||||||||||||||||||||||
Platform & Infrastructure |
| ||||||||||||||||||||||||
Customer Data Extraction / Integration |
| ||||||||||||||||||||||||
Customer Success Management |
| ||||||||||||||||||||||||
CSM Reporting & Analytics |
|
ClientSuccess | Newired | |
---|---|---|
Small Businesses | Intercom Score 8.7 out of 10 | Pendo.io Score 8.2 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Whatfix Score 9.3 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Whatfix Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ClientSuccess | Newired | |
---|---|---|
Likelihood to Recommend | 7.6 (18 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
ClientSuccess | Newired | |
---|---|---|
Likelihood to Recommend | ClientSuccess | Newired No answers on this topic |
Pros | ClientSuccess | Newired No answers on this topic |
Cons | ClientSuccess | Newired No answers on this topic |
Support Rating | ClientSuccess | Newired No answers on this topic |
Alternatives Considered | ClientSuccess | Newired No answers on this topic |
Return on Investment | ClientSuccess | Newired No answers on this topic |
ScreenShots | Newired Screenshots |