What users are saying about
90 Ratings
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Top Rated
30 Ratings
90 Ratings
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Score 9.3 out of 100

Dubb - Video Communication Platform

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Top Rated
30 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

CloudApp

Personally, CloudApp ticks all the boxes when it comes to a screen recording and productivity tool. These are the most popular ways I use it (at work and home):
  • Take screenshots of "marketing done well" and industry news and share with the team on Slack.
  • Take screenshots of essential information and store it in notes.
  • Review short copy by taking a screenshot and using annotations to highlight where changes could be made.
  • Review a website page by following the same steps above to highlight the desired structure to the product designer.
  • Record a GIF of our new product feature to share in a newsletter or blog.
  • Record a GIF to record a user journey and share with the support team.
  • Record a short video to explain how to access/find stuff.
... and the list goes on!
Veronika Baranovska | TrustRadius Reviewer

Dubb - Video Communication Platform

THE most powerful tool in my business! No JOKE! I'm the director at a global publishing company and we interview thousands in order to find the few that we extend an offer to join us in a book. I would NOT be able to interview as many candidates if I did not have Dubb to help me deliver content before the interview as well as after. The CTAs and templates speed my delivery of personalized content and the video messaging itself is just what savvy people expect. Try it. Implement it. Help others at scale. Enjoy the rewards of making a difference. ;)
Steve Moreland | TrustRadius Reviewer

Pros

CloudApp

  • CloudApp makes taking GIFs, videos, and screenshots very quick and easy. Very little training was required for CloudApp because it is a straight forward tool.
  • We love the feature that allows you to annotate images and videos to highlight certain areas. This is especially important in Support when explaining something to a customer.
  • I like that CloudApp makes sharing files very easy. In just the click of a button, you can choose how you'd like to share a file with someone else.
Anonymous | TrustRadius Reviewer

Dubb - Video Communication Platform

  • Very simple to use. When I'm considering a new tool, it has to make my day easier. Not add frustration to my day.
  • Includes personal branding in multiple places.
  • I really like the Presets. Before I realized presets were an option, I was spending an additional time adding CTAs. Now I have presets for each category. And I can add specific videos to each preset.
Wally Carmichael ☞ Business Strategist | TrustRadius Reviewer

Cons

CloudApp

  • While annotations are nice, editing features are lacking overall. You can't trim a screenshot or crop it once you've taken it, so you'd better be perfect with your capturing on the first try.
  • The web library for managing your past captures is hellacious. There's no deleting mistakes, no real categorization like tags, and the drag and drop adding is glitchy at best.
J.P. VanderLinden | TrustRadius Reviewer

Dubb - Video Communication Platform

  • The ability to resize the video circle, make it slightly larger.
  • In the dashboard, under general stats, the ability to click on the results and see a list of viewers that are included in the rates and which video that viewer is associated with
Candis Holker | TrustRadius Reviewer

Likelihood to Renew

CloudApp

CloudApp 9.1
Based on 1 answer
In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
Phillip Guye | TrustRadius Reviewer

Dubb - Video Communication Platform

No score
No answers yet
No answers on this topic

Usability

CloudApp

CloudApp 8.2
Based on 2 answers
I would give cloud app a 10 out of 10 if the video screen capture portion of the tool worked flawlessly and the addition of few suggestions like full-page screen grab and the quicker ability to download screenshots or screen videos to my hard drive. I don't mean to repeat a feature request here being that features would heavily improve usability in my particular usage situation.
Phillip Guye | TrustRadius Reviewer

Dubb - Video Communication Platform

Dubb - Video Communication Platform 8.6
Based on 12 answers
In 1987 I fell 3 stories and was in rehabilitation and surgeries for 2 years. I broke my arm and type with one finger on my right hand. I love that I can do so much with a video quickly than I can with typing. I still type plenty, however, if I can launch DUbb and record a video I will if I have a choice. Easy to use and makes a huge difference in my life. It's the one solution that has made the most impact on my life as far as my business is concerned
Russ Johns | TrustRadius Reviewer

Support Rating

CloudApp

CloudApp 9.1
Based on 2 answers
I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
Phillip Guye | TrustRadius Reviewer

Dubb - Video Communication Platform

Dubb - Video Communication Platform 8.9
Based on 12 answers
Since day one, the support at Dubb has been exceptional. Ask your questions. Don't stay stuck. From my experience, Dubb customer support is ready and willing to help you sort through any confusion you might have. And, as a user for over two years, I'm constantly impressed with how much of my feedback they take and quickly develop into the platform!
Paige Battcher | TrustRadius Reviewer

Implementation Rating

CloudApp

CloudApp 8.2
Based on 1 answer
I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
Phillip Guye | TrustRadius Reviewer

Dubb - Video Communication Platform

No score
No answers yet
No answers on this topic

Alternatives Considered

CloudApp

I need to point out that I love Snagit. It's a fantastic product, but there are different use-cases. CloudApp for me is about quick and efficient sharing. Snagit doesn't really allow for that. Yes, they have a cloud sharing option, but for the entirety of me using the program, it hasn't worked right. You'll have to try both to see what I mean.
Anonymous | TrustRadius Reviewer

Dubb - Video Communication Platform

We've used Bonjoro, BombBomb, Vidyard, promo, some others. We stuck with Dubb - Video Communication Platform--better workflow integration, easier and faster to use. I can crank out and send ten dubs in the time it takes to work with Bonjoro's required "enter the email first then record your video."
Christopher Wall | TrustRadius Reviewer

Return on Investment

CloudApp

  • Speed. It's incredibly quick and easy to share images, gifs, and videos. That saves us time and makes us more productive.
  • Storage. Everything is kept in one place, so it's easy to go back and reference/keep track of. It keeps us from hunting down previous shares.
  • Annotation. It's very quick to mark things up before sending! Again, the primary benefit here is speed.
  • Cash. We'll occasionally share videos with prospects so they better understand our offerings. Some of those people become customers!
Andrew Clark | TrustRadius Reviewer

Dubb - Video Communication Platform

  • Very good ROI
  • With Dubb, you are able to create long-lasting relationships with your partners and clients. And business should be all about that right? It conveys trust since they can see your face, here your voice and you can bring things easily across. You can catch your recipient's focus, since you really step up with your communication when you use dubb. People will remember you!
  • We love Dubb, and we can't wait what the future updates will be, as Dubb always strives to do better and better.
  • One of their greatest assets we find you can send video interactives campaigns...and people love that. They can view a recorded interview for example that you send them, in their leisure time or whenever they wish.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

CloudApp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

CloudApp Editions & Modules

Edition
Pro$10.001
Team$20.002
  1. 1 Seat
  2. 2 Seats
Additional Pricing Details

Dubb - Video Communication Platform

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Dubb - Video Communication Platform Editions & Modules

Edition
Sales/Marketing Pro$40/mo1
Support$10/mo1
Pro Plus$100/mo1
  1. per user
Additional Pricing Details

Add comparison