What users are saying about
101 Ratings
112 Ratings
101 Ratings
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Score 7.8 out of 100
112 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Feature Set Ratings

    Video Marketing

    CloudApp

    Feature Set Not Supported
    N/A
    5.1

    Vimeo

    51%
    Vimeo ranks higher in 6/6 features

    Lead generation

    N/A
    0 Ratings
    4.2
    42%
    18 Ratings

    Video personalization

    N/A
    0 Ratings
    6.4
    64%
    29 Ratings

    eCommerce

    N/A
    0 Ratings
    6.9
    69%
    11 Ratings

    Support for advertisements

    N/A
    0 Ratings
    3.3
    33%
    12 Ratings

    Video SEO

    N/A
    0 Ratings
    5.3
    53%
    23 Ratings

    Integration to Marketing Automation

    N/A
    0 Ratings
    4.3
    43%
    17 Ratings

    Video Platform Integrations

    CloudApp

    Feature Set Not Supported
    N/A
    6.1

    Vimeo

    61%
    Vimeo ranks higher in 5/5 features

    Integration to Salesforce.com

    N/A
    0 Ratings
    5.6
    56%
    5 Ratings

    Integration to Marketo

    N/A
    0 Ratings
    5.8
    58%
    5 Ratings

    Integration to HubSpot

    N/A
    0 Ratings
    6.1
    61%
    5 Ratings

    Integration to Eloqua

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Integration to LMS

    N/A
    0 Ratings
    7.1
    71%
    6 Ratings

    Video Security

    CloudApp

    Feature Set Not Supported
    N/A
    7.6

    Vimeo

    76%
    Vimeo ranks higher in 5/5 features

    Video access controls

    N/A
    0 Ratings
    8.2
    82%
    34 Ratings

    User management

    N/A
    0 Ratings
    7.0
    70%
    31 Ratings

    Video link sharing

    N/A
    0 Ratings
    8.3
    83%
    32 Ratings

    Internal video

    N/A
    0 Ratings
    7.3
    73%
    30 Ratings

    External video

    N/A
    0 Ratings
    7.1
    71%
    31 Ratings

    Video Player

    CloudApp

    Feature Set Not Supported
    N/A
    7.5

    Vimeo

    75%
    Vimeo ranks higher in 4/4 features

    Player customization

    N/A
    0 Ratings
    5.8
    58%
    28 Ratings

    Embedded videos

    N/A
    0 Ratings
    8.1
    81%
    34 Ratings

    Video quality / Bandwidth controls

    N/A
    0 Ratings
    8.3
    83%
    33 Ratings

    Mobile compatibility

    N/A
    0 Ratings
    7.9
    79%
    34 Ratings

    Video Analytics

    CloudApp

    Feature Set Not Supported
    N/A
    5.6

    Vimeo

    56%
    Vimeo ranks higher in 5/5 features

    A/B testing

    N/A
    0 Ratings
    3.4
    34%
    11 Ratings

    Streaming quality reports

    N/A
    0 Ratings
    6.3
    63%
    13 Ratings

    Per viewer tracking

    N/A
    0 Ratings
    6.0
    60%
    21 Ratings

    Per video tracking

    N/A
    0 Ratings
    6.6
    66%
    26 Ratings

    Video analytics dashboard

    N/A
    0 Ratings
    5.6
    56%
    25 Ratings

    Video Hosting, Management & Storage

    CloudApp

    Feature Set Not Supported
    N/A
    7.2

    Vimeo

    72%
    Vimeo ranks higher in 6/6 features

    On-Demand video

    N/A
    0 Ratings
    7.7
    77%
    22 Ratings

    Live streaming

    N/A
    0 Ratings
    7.7
    77%
    12 Ratings

    Impact of streaming on network

    N/A
    0 Ratings
    6.4
    64%
    18 Ratings

    Video upload & format support

    N/A
    0 Ratings
    7.2
    72%
    32 Ratings

    Video library / File management

    N/A
    0 Ratings
    6.7
    67%
    30 Ratings

    Video portal

    N/A
    0 Ratings
    7.2
    72%
    21 Ratings

    Video Engagement

    CloudApp

    Feature Set Not Supported
    N/A
    4.9

    Vimeo

    49%
    Vimeo ranks higher in 3/3 features

    Audience polling

    N/A
    0 Ratings
    4.2
    42%
    5 Ratings

    Audience Q&A / Live chat

    N/A
    0 Ratings
    4.4
    44%
    6 Ratings

    Video comments

    N/A
    0 Ratings
    6.0
    60%
    25 Ratings

    Attribute Ratings

    • CloudApp is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • Vimeo is rated higher in 1 area: Usability

    Likelihood to Recommend

    6.8

    CloudApp

    68%
    29 Ratings
    5.1

    Vimeo

    51%
    37 Ratings

    Likelihood to Renew

    9.1

    CloudApp

    91%
    1 Rating

    Vimeo

    N/A
    0 Ratings

    Usability

    8.2

    CloudApp

    82%
    2 Ratings
    9.0

    Vimeo

    90%
    1 Rating

    Support Rating

    9.1

    CloudApp

    91%
    4 Ratings
    6.9

    Vimeo

    69%
    15 Ratings

    Implementation Rating

    8.2

    CloudApp

    82%
    2 Ratings

    Vimeo

    N/A
    0 Ratings

    Likelihood to Recommend

    CloudApp

    I appreciate when I can take screenshots, and send them to coworkers. When I need to illustrate when something is not working properly, I can easily take a screenshot of the error message, and send it off to IT. This way they are able to resolve the issue much sooner. I will receive website leads, take a screenshot of the lead, and forward it on to the sales team
    Anonymous | TrustRadius Reviewer

    Vimeo

    If you're a small company with one or two employees, I'm sure that Vimeo is great. When it comes to larger organizations and teams, they clearly are treating such customers stepmotherly. You need a basic account in order to be an admin on a Pro-plan team, but you only get basic support (3 days wait). The teams function is riddled with bugs and affects the whole experience. In this case, I would not recommend Vimeo at all.
    Michael Kazarnowicz | TrustRadius Reviewer

    Pros

    CloudApp

    • Capturing specific contents in video format instead of getting recorded the whole screen
    • Customizing the contents of any video or screenshots and annoting in terms of user's need
    • Editing the videos and screenshots which is helpful in terms of sharing contents in online presentations or meetings with client
    • Getting more customized settings while uploading or editing screenshots to look the content more readable
    Anonymous | TrustRadius Reviewer

    Vimeo

    • User-friendly interface for administrators of the account and external viewers. Being able to easily navigate a new platform or software is ideal for anyone.
    • Seamless sharing and embedding across many platforms. Vimeo is well-recognized so it makes it easy for other platforms to recognize Vimeo. The compatibility is outstanding.
    • As an administrator of the account, being able to select viewing privileges may seem like a basic function, but it's so necessary right now with how heavy our organization is utilizing the platform. We can mass upload content early and only release it for the public over time by simply changing it to a public video.
    Marissa Roth | TrustRadius Reviewer

    Cons

    CloudApp

    • Can get buggy or slow to load when you have a large library of media saved
    • The GIF/video capturing can bug sometimes when you are in full-screen mode, but I have a feeling that's connected with going over the limit of the freemium account 😅
    Veronika Vebere | TrustRadius Reviewer

    Vimeo

    • Price - For the full featureset of Vimeo, you will be paying $900 a year as of 2020, and this is expected to only go up over time. Thankfully, Vimeo offers lower tiers with less functionality, and most people will not need the unlimited streaming viewers or whopping 7 TB of storage that you get for the highest level of membership. But it is still a premium price for a premium service.
    • "Suggested" Algorithm - The equivalent of YouTube's suggested videos feature is the Vimeo Staff Picks, which recommends curated content from their team of editors. While this content generally has a high level of production, it is not especially relevant to the video you are watching, or to your watch history as a user. I rarely watch suggested videos in Vimeo.
    • Search - The Vimeo search page is beautiful, having huge thumbnails of videos with a clean, visually-appealing layout. However, the results themselves leave much to be desired. When I search for "jung" to try to find videos on Swiss psychologist C. G. Jung, of the first 18 results, not a single result is actually about C. G. Jung. On Youtube, the first 14 results are all about Jung. When I search for "c. g. jung" on Vimeo I find a number of relevant results, so it's not that the videos are not available in Vimeo. Rather, the search algorithm is not returning relevant results.
    Jonah Dempcy | TrustRadius Reviewer

    Pricing Details

    CloudApp

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $10 1 Seat

    CloudApp Editions & Modules

    Edition
    Pro$10.001
    Team$20.002
    1. 1 Seat
    2. 2 Seats
    Additional Pricing Details

    Vimeo

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $12 per month

    Vimeo Editions & Modules

    Edition
    Plus$121
    Pro$201
    Business$501
    Premium$751
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    CloudApp

    CloudApp 9.1
    Based on 1 answer
    In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
    Phillip Guye | TrustRadius Reviewer

    Vimeo

    No score
    No answers yet
    No answers on this topic

    Usability

    CloudApp

    CloudApp 8.2
    Based on 2 answers
    I would give cloud app a 10 out of 10 if the video screen capture portion of the tool worked flawlessly and the addition of few suggestions like full-page screen grab and the quicker ability to download screenshots or screen videos to my hard drive. I don't mean to repeat a feature request here being that features would heavily improve usability in my particular usage situation.
    Phillip Guye | TrustRadius Reviewer

    Vimeo

    Vimeo 9.0
    Based on 1 answer
    The customization options are vast and very easy to utilize. While there can be a slight learning curve for some advanced features, it is not so steep that it takes a long time to figure out. Support is great at guiding you through anything that might be confusing to you as well
    Jeannette Saysomvang | TrustRadius Reviewer

    Support Rating

    CloudApp

    CloudApp 9.1
    Based on 4 answers
    I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
    Phillip Guye | TrustRadius Reviewer

    Vimeo

    Vimeo 6.9
    Based on 15 answers
    Terrible support. When I subscribed to Premium we were guaranteed support. However, after the first e-mail I received from them, I never heard from them again. I sent several emails over the course of a couple of weeks acknowledging that due to covid, I did not expect a miracle overnight and that I was keen to work on the issue with them. I have not heard from customer service at all. This is very disappointing. We lost customers due to the poor quality of the livestreams and were left to sort the issue out without their help.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    CloudApp

    CloudApp 8.2
    Based on 2 answers
    I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
    Phillip Guye | TrustRadius Reviewer

    Vimeo

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    CloudApp

    I need to point out that I love Snagit. It's a fantastic product, but there are different use-cases. CloudApp for me is about quick and efficient sharing. Snagit doesn't really allow for that. Yes, they have a cloud sharing option, but for the entirety of me using the program, it hasn't worked right. You'll have to try both to see what I mean.
    Anonymous | TrustRadius Reviewer

    Vimeo

    YouTube was the platform we primarily used previously, after having restrictions and having locked out of a couple of accounts we needed a better platform. We also lost some of our videos. We also have an internal app to track client videos and Vimeo supported it better. With the increased storage and the number of videos we create, we decided Vimeo would be better.
    Hanaa Ibham | TrustRadius Reviewer

    Return on Investment

    CloudApp

    • Speed. It's incredibly quick and easy to share images, gifs, and videos. That saves us time and makes us more productive.
    • Storage. Everything is kept in one place, so it's easy to go back and reference/keep track of. It keeps us from hunting down previous shares.
    • Annotation. It's very quick to mark things up before sending! Again, the primary benefit here is speed.
    • Cash. We'll occasionally share videos with prospects so they better understand our offerings. Some of those people become customers!
    Andrew Clark | TrustRadius Reviewer

    Vimeo

    • It allows clients to serve a massive amount of video content within an LMS without eating up disk space or sacrificing bandwidth.
    • The overall cost is very low compared to other tools and there is no 'pay per view' style unstable pricing.
    • The tool has allowed students in other countries to access content faster.
    • NEGATIVE - the upload limits per week, especially on the basic/pro accounts are too restrictive.
    Mark Nowowiejski | TrustRadius Reviewer

    Screenshots

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