Combodo iTop vs. Rocket DevOps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Combodo iTop
Score 9.7 out of 10
N/A
Combodo is an editor of ITSM open source solutions headquartered in France. In addition to advising and assisting companies in ITIL to improve their services and better control their information system, they offer iTop, their flagship open source ITSM software solution.
$0
per month
Rocket DevOps
Score 9.0 out of 10
N/A
Rocket DevOps (formerly Rocket Aldon) enables true end-to-end (CI/CD) for IBM i+ environments. Businesses can extend holistic DevSecOps best practices to the IBM i, pursue innovative experimentation, easily respond to compliance audits, and adapt to the ever-changing expectations of process, technology, or experience.N/A
Pricing
Combodo iTopRocket DevOps
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Combodo iTopRocket DevOps
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
Combodo iTopRocket DevOps
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
Combodo iTop
9.7
3 Ratings
17% above category average
Rocket DevOps
-
Ratings
Organize and prioritize service tickets9.73 Ratings00 Ratings
Expert directory9.73 Ratings00 Ratings
Service restoration9.73 Ratings00 Ratings
Self-service tools9.73 Ratings00 Ratings
Subscription-based notifications9.73 Ratings00 Ratings
ITSM collaboration and documentation9.73 Ratings00 Ratings
ITSM reports and dashboards9.73 Ratings00 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
Combodo iTop
9.3
3 Ratings
13% above category average
Rocket DevOps
-
Ratings
Configuration mangement9.43 Ratings00 Ratings
Asset management dashboard9.13 Ratings00 Ratings
Policy and contract enforcement9.43 Ratings00 Ratings
Change management
Comparison of Change management features of Product A and Product B
Combodo iTop
10.0
3 Ratings
18% above category average
Rocket DevOps
-
Ratings
Change requests repository10.03 Ratings00 Ratings
Change calendar10.03 Ratings00 Ratings
Service-level management10.03 Ratings00 Ratings
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User Ratings
Combodo iTopRocket DevOps
Likelihood to Recommend
9.7
(3 ratings)
6.0
(2 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Combodo iTopRocket DevOps
Likelihood to Recommend
Combodo
It is always at the heart of operational activities for the service center strives to establish a single repository shared by all teams that allow you to define offerings that can fit each customer. Has satellites that have the capacity to synchronize central control with [the] remote customer to provide them with solutions linked with your operations.
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Rocket Software
Rocket Aldon is perfect for simple changes to traditional IBM i development using RPGLE, CL, and DDS. It is great for finding related objects that are referenced in many locations and helping recompile all of these objects. However, Aldon has a particularly hard time with SQL views. For some reason, it is determined to lock every table related to a view even though this is not required by the operating system. Whenever one view references another view, you are always in danger of losing a view permanently if you didn't check it out and promote it. To clarify, imagine you created a view CUSTOMER_INFO. Then you make another view called CUSTOMER_SHIPMENTS that joins the CUSTOMER_INFO to a shipping table. If you ever change CUSTOMER_INFO and then promote it, there is a good chance that Aldon will delete the CUSTOMER_SHIPMENTS view and you will not get a single warning. It doesn't happen every time but when it does you are going to have a real mess on your hands.
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Pros
Combodo
  • Open source
  • Issue Tracking
  • Integrations
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Rocket Software
  • Allows flexibility for user groups
  • Scripting for releasing of code
  • Ease of comparing code versions within the tool
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Cons
Combodo
  • CSV import tools for any data.
  • Data synchronization.
  • Graphical impact analysis.
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Rocket Software
  • SQL object promotions
  • User interface
  • Incomplete error checking
  • Fragmented promotion logs
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Likelihood to Renew
Combodo
No answers on this topic
Rocket Software
Based on current integration with our release process, we will need to keep this for the future.
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Support Rating
Combodo
No answers on this topic
Rocket Software
Support is hit and miss. Sometimes they give some great assistance and sometimes they are no help at all. It always seems like they can't replicate the problem but then they never try to get on our system to do deeper research. It's kind of frustrating dealing with them. Also, the website isn't that helpful.
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Alternatives Considered
Combodo
It's magnificent for its intuitiveness with workflow management. Terrific for its greatness for network discovery. Excellent with asset tracking.
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Rocket Software
Aldon provides needed functions for our current implementations and legacy systems. As we move toward modernization, we are going to look at alternatives from reviewing cost, integration capabilities and functionality
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Return on Investment
Combodo
  • We have been able to immediately see better handling of change Requests
  • We are able to see incidents more clearly
  • Integrations with existing stack brought quicker time to production
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Rocket Software
  • Software promotion is much easier and doesn't require custom coding.
  • Developers can work collaboratively with less overlap.
  • Developers can find objects faster and research code more thoroughly.
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ScreenShots