Commun.it vs. SocialFlow by Piano

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Commun.it
Score 7.6 out of 10
N/A
Commun.it is a social media management solution built around features such as analytics, automated insights through campaigns, and influencer marketing.N/A
SocialFlow by Piano
Score 5.6 out of 10
N/A
A solution to amplify content with AI-powered social publishing. Used to grow and engage an audience through real-time data and machine-learning optimization, guiding users to content, and to just the right place in the social conversation. Socialflow was acquired by Piano in 2022, and is now a Piano solution.N/A
Pricing
Commun.itSocialFlow by Piano
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Commun.itSocialFlow by Piano
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Commun.itSocialFlow by Piano
Top Pros
Top Cons
Features
Commun.itSocialFlow by Piano
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Commun.it
6.1
5 Ratings
22% below category average
SocialFlow by Piano
5.0
2 Ratings
42% below category average
Boolean keyword searches6.92 Ratings5.12 Ratings
Filtering out noise/spam7.05 Ratings4.62 Ratings
Sentiment analysis5.44 Ratings5.12 Ratings
Broad channel coverage5.04 Ratings5.12 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Commun.it
5.6
5 Ratings
35% below category average
SocialFlow by Piano
5.1
3 Ratings
44% below category average
Content planning and scheduling8.84 Ratings5.13 Ratings
Audience targeting6.34 Ratings5.13 Ratings
Content optimization4.04 Ratings5.13 Ratings
Workflow management3.44 Ratings5.13 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Commun.it
6.9
4 Ratings
16% below category average
SocialFlow by Piano
4.9
3 Ratings
49% below category average
Automated routing and prioritization7.24 Ratings5.12 Ratings
Customer interaction histories7.24 Ratings4.62 Ratings
Bulk actions6.33 Ratings5.13 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Commun.it
5.8
5 Ratings
28% below category average
SocialFlow by Piano
5.1
3 Ratings
40% below category average
Lead generation4.95 Ratings5.13 Ratings
Content marketing9.75 Ratings5.13 Ratings
Paid media management2.32 Ratings5.13 Ratings
Campaigns and promotions6.14 Ratings5.13 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Commun.it
7.5
5 Ratings
13% below category average
SocialFlow by Piano
5.7
3 Ratings
40% below category average
Twitter9.85 Ratings5.13 Ratings
Facebook7.04 Ratings5.13 Ratings
LinkedIn6.92 Ratings5.13 Ratings
Instagram6.13 Ratings5.13 Ratings
Google+00 Ratings9.01 Ratings
Pinterest00 Ratings5.12 Ratings
YouTube00 Ratings5.12 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Commun.it
5.6
5 Ratings
34% below category average
SocialFlow by Piano
5.1
3 Ratings
43% below category average
Campaign success analytics7.85 Ratings5.13 Ratings
Real-time tracking4.94 Ratings5.13 Ratings
Competitor analysis4.03 Ratings5.12 Ratings
Account management
Comparison of Account management features of Product A and Product B
Commun.it
5.6
3 Ratings
37% below category average
SocialFlow by Piano
7.1
3 Ratings
13% below category average
Role-based user permissions & privileges3.83 Ratings7.13 Ratings
Mobile access7.32 Ratings7.13 Ratings
Best Alternatives
Commun.itSocialFlow by Piano
Small Businesses
Publer
Publer
Score 9.8 out of 10
Publer
Publer
Score 9.8 out of 10
Medium-sized Companies
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
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User Ratings
Commun.itSocialFlow by Piano
Likelihood to Recommend
7.0
(5 ratings)
5.6
(5 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(2 ratings)
Usability
-
(0 ratings)
5.1
(2 ratings)
Support Rating
-
(0 ratings)
5.6
(2 ratings)
User Testimonials
Commun.itSocialFlow by Piano
Likelihood to Recommend
Commun.it Inc.
For a small business or individual Commun.it could be used to quickly and efficiently grow an audience. Using the featured hashtag functionality in particular means that, instead of wading through various searches on Twitter, all the information is at your finger-tips and you can act on it accordingly. I think it would have benefits for businesses of multiple sizes however a smaller business might find the price-point prohibitive.
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Piano Software
SocialFlow is well suited for Platform & keyword research : 1. In-depth research to identify requisite platforms & channels and the pertaining keywords, followed by query building to create search profiles & topic tags Social mediaplatforms Professional review forums Industry-focused discussion sites E-commerce websites Content streaming platforms data extraction​ 2. Setting up processes and tools for data extraction such as –-Social intelligence tools-Web scraping-Custom crawlers-Manual minimum (if applicable)
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Pros
Commun.it Inc.
  • Commun.it recommends good content to Tweet if you provide the right hashtags or topics to search.
  • Commun.it makes it really easy to thank each now Twitter follower and to reach out to influencers that you may have neglected.
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Piano Software
  • Posts without human input.
  • Monitors algorithms.
  • Easy to use interface.
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Cons
Commun.it Inc.
  • Be prepared, you'll receive a lot of emails from commun.it. They keep you engaged by reminding you to return to your dashboard. But they also will send several emails trying to get you to upgrade.
  • "Thanks for the retweet" and "Thanks to the high-value members" aren't tactics I like to use on Twitter.
  • On the free version, you are only allowed 20 actions a day. This goes by in a flash, would love to have a few more.
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Piano Software
  • I'd like to open up windows for more than one account/platform at time.
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Likelihood to Renew
Commun.it Inc.
No answers on this topic
Piano Software
  • Clarity of communication
  • Quality of product
  • Its sheer utility
  • How we now rely on it greatly
  • Reasonable price point
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Usability
Commun.it Inc.
No answers on this topic
Piano Software
I give this rating as an outcome to understand competitor social strategy to improve strategic positioning. Drive improvement by benchmarking and serving to compete on content Identify trends, topics/themes, potential threats, etc. Improve campaigns by measuring and comparing audience reach, Interaction, etc. Measure engagement rate to analyze audience association.​ What themes/topics are generating higher engagement Insights to assist marketing teams in planning future campaigns
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Support Rating
Commun.it Inc.
No answers on this topic
Piano Software
They don’t seem to understand the issues when we explain them.
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Alternatives Considered
Commun.it Inc.
Tweepsmap's audience and engagement tools aren't as powerful as Commun.it's, but they're far more trustworthy. I also like their tool for detecting inactive users (followed accounts who haven't tweeted in 2 or 6 months). I would actually consider shelling out for their paid tools, which sound quite useful (for instance, location-based statistics).
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Piano Software
We've also evaluated HootSuite and Sprout Social, and we used both in the past. SocialFlow is superior in its content system for creating, editing, and publishing posts. It's ideal for a team of our size. The cost is fair. It was overall the best option in all of the categories we were looking for.
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Return on Investment
Commun.it Inc.
  • Brand awareness
  • Lead generation
  • Prospect nurturing and ongoing customer support
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Piano Software
  • Increased engagement
  • ROI
  • Efficiency
  • Transparency/data/insight
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ScreenShots