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121 Ratings

Commvault Complete Backup & Recovery

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121 Ratings
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Score 8.5 out of 100
19 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Commvault Complete Backup & Recovery

In my experience, Commvault is best designed for large enterprises with sparse or segmented data deployments. If all of your data is similar, and sitting in one data center or cloud storage solution, it isn't cost-effective. In a word, overkill. I had a client that was looking for a backup solution for unstructured data in separate and air-gapped data sources. My cCmmvault rep could not offer a solution that was cost-effective and did not require multiple copies of the data, so storage made the solution nonscalable or cost-effective.
Keith Kelly profile photo

Tivoli Storage Manager

Tivoli does well running file-level backups, but Exchange is clunky and restores are really hard. With no SharePoint agent, if you use SharePoint you will need another product like AvePoint DocAve. The web-based GUI console is MUCH improved over earlier versions, but you will still need to be a command-line guru to make Tivoli do everything, and local (node) config files still rule. This product was originally ported from Unix and retains may of its 'nix roots.
Scott Reese profile photo

Feature Rating Comparison

Data Center Backup

Commvault Complete Backup & Recovery
9.0
Tivoli Storage Manager
8.9
Universal recovery
Commvault Complete Backup & Recovery
8.5
Tivoli Storage Manager
10.0
Live recovery
Commvault Complete Backup & Recovery
8.6
Tivoli Storage Manager
9.4
Recovery verification
Commvault Complete Backup & Recovery
8.5
Tivoli Storage Manager
9.0
Business application protection
Commvault Complete Backup & Recovery
8.8
Tivoli Storage Manager
3.0
Multiple backup destinations
Commvault Complete Backup & Recovery
9.2
Tivoli Storage Manager
10.0
Incremental backup identification
Commvault Complete Backup & Recovery
9.2
Tivoli Storage Manager
9.8
Backup to the cloud
Commvault Complete Backup & Recovery
8.9
Tivoli Storage Manager
Deduplication and file compression
Commvault Complete Backup & Recovery
9.5
Tivoli Storage Manager
10.0
Snapshots
Commvault Complete Backup & Recovery
9.2
Tivoli Storage Manager
Flexible deployment
Commvault Complete Backup & Recovery
8.9
Tivoli Storage Manager
Management dashboard
Commvault Complete Backup & Recovery
8.8
Tivoli Storage Manager
8.2
Platform support
Commvault Complete Backup & Recovery
9.0
Tivoli Storage Manager
8.1
Retention options
Commvault Complete Backup & Recovery
9.4
Tivoli Storage Manager
9.9
Encryption
Commvault Complete Backup & Recovery
9.4
Tivoli Storage Manager
10.0

Pros

Commvault Complete Backup & Recovery

  • You can do backups of your servers, PC, and virtual environments in just one console.
  • The policy setup is very granular, so you can do almost whatever you need.
  • The compression and duplication really save you a lot storage space, which means less hardware.
  • The backup time are really good, so the maintenance window for each backup is fast.
No photo available

Tivoli Storage Manager

  • The concept of "forever incremental" is very appealing to my understanding of how backups should happen.
  • The backups are tuned for fast restores and they sure are fast.
  • The media management is very good.
No photo available

Cons

Commvault Complete Backup & Recovery

  • The management console still uses Java and often has compatibility issues. I would dump java in favor or a HTML5 web console.
  • CommVault is a huge solution capable of managing the most complex environments. It could benefit from some simplification and wizards to make it more approachable to smaller IT shops.
Daniel Hereford profile photo

Tivoli Storage Manager

  • I do not see anything at the moment that requires change or adjusting. TSM works great for what we need it to do.
  • Note worth mentioning: We never had the opportunity to explore the VM backup functionality, as we are currently using VMware snapshots. This data protection solution came highly recommended to any business environment running VWware / virtualization.
No photo available

Likelihood to Renew

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 8.4
Based on 7 answers
It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.
No photo available

Tivoli Storage Manager

Tivoli Storage Manager 1.0
Based on 1 answer
Not required, company closed.TSM is not used in my current role at my current job.
No photo available

Usability

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 9.0
Based on 6 answers
They product is built very well with all the features and support to different types of data but as an end user it is not simple to explore the server. Not easy to setup the features and make it operational as compared to the other competitor in the market.
Pradeep Kabbur profile photo

Tivoli Storage Manager

No score
No answers yet
No answers on this topic

Support

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 9.4
Based on 27 answers
The cooperation with the support team so far has been excellent. We will be informed on every problem. The first line will help very soon after the ticket is opened. They always meet the appointment. Every problem is solved as soon as possible. When talking with the support team, they immediately indicated that they had the knowledge, and knew where to look. If the problem goes beyond their help frame, the second aid level is immediately activated, the case is raised to a higher level and another call/help meeting is scheduled immediately. The nice thing about this company is that you can follow every ticket online.
Vladan Kojanic profile photo

Tivoli Storage Manager

Tivoli Storage Manager 8.5
Based on 2 answers
The few times we've called for support we eventually got an answer, but it's IBM and a very big company and getting to a support agent is hard.
Scott Reese profile photo

Implementation

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 8.9
Based on 3 answers
Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.
Pradeep Kabbur profile photo

Tivoli Storage Manager

No score
No answers yet
No answers on this topic

Alternatives Considered

Commvault Complete Backup & Recovery

IBM TSM has Commvault beat in true HSM, but TSM is so complex to mange and run and is probably a tad lighter on resources, but not enough to warrant using it. NetBackup was the speed king for years, but after Symantec virtually abandoned the product their are years behind in innovation. The NetBackup UI is ancient and the reporting is weak. Veeam has a very specific target audience and that is the purely virtualized SMB what does not have much to protect. Veeam's deduplication is barely works and their compression is just OK. Veeam underlying disk usage is very wasteful and can quickly add up, Commvault is far more space efficient for the backup target than any of the competitors that offer deduplication
Keith Luken profile photo

Tivoli Storage Manager

Tivoli no longer has a SharePoint agent, others do. We are looking at a product that is agentless (runs in VMWare) to relieve our staff from installing and maintaining agents on 300 servers.
Scott Reese profile photo

Return on Investment

Commvault Complete Backup & Recovery

  • With a successful DR test, Commvault has proven that our most critical systems could be recovered in a very short amount of time. Since these Tier One systems are the money makers, it is a relief to know they can be up and running within the SLA provided by the business.
  • With the large amount of client agents used for backups, we are backing up databases that we couldn't before with NetBackup. Right now, our environment is the most protected it has ever been.
  • Even though we have increased the amount of data we are backing up by a very large margin, the success rates have allowed us to work on other things than having to worry about backups not working. Productivity has certainly increased.
Jim Stephanek profile photo

Tivoli Storage Manager

  • Simple, care free backups, especially if you do not use tapes and do not have to manage those.
  • Very fast restores as the libraries have everything available online.
  • Ease of locating the necessary data to restore
No photo available

Pricing Details

Commvault Complete Backup & Recovery

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tivoli Storage Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Commvault Complete Backup & Recovery
9.0
Tivoli Storage Manager
8.9

Likelihood to Renew

Commvault Complete Backup & Recovery
8.4
Tivoli Storage Manager
1.0

Usability

Commvault Complete Backup & Recovery
9.0
Tivoli Storage Manager

Support

Commvault Complete Backup & Recovery
9.4
Tivoli Storage Manager
8.5

Implementation

Commvault Complete Backup & Recovery
8.9
Tivoli Storage Manager

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