What users are saying about
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.1 out of 100
Based on 4 reviews and ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.6 out of 100
Based on 9 reviews and ratings
Feature Set Ratings
- Thomson Reuters HighQ ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management
Project Management

7.8
ContactOffice
78%
8.2
HighQ
82%
ContactOffice ranks higher in 4/7 features
ContactOffice ranks higher in 4/7 features
Task Management

8.7
87%
3 Ratings
8.0
80%
1 Rating
Gantt Charts

7.1
71%
3 Ratings
N/A
0 Ratings
Scheduling

8.1
81%
3 Ratings
8.0
80%
1 Rating
Workflow Automation

7.1
71%
2 Ratings
9.0
90%
1 Rating
Mobile Access

7.3
73%
3 Ratings
9.3
93%
2 Ratings
Search

7.1
71%
2 Ratings
9.6
96%
2 Ratings
Visual planning tools

9.0
90%
1 Rating
5.0
50%
1 Rating
Communication

7.9
ContactOffice
79%
8.6
HighQ
86%
ContactOffice ranks higher in 5/8 features
ContactOffice ranks higher in 5/8 features
Chat

8.7
87%
3 Ratings
9.0
90%
1 Rating
Notifications

8.7
87%
3 Ratings
9.0
90%
2 Ratings
Discussions

9.0
90%
2 Ratings
9.0
90%
1 Rating
Surveys

8.6
86%
2 Ratings
6.0
60%
1 Rating
Internal knowledgebase

8.0
80%
2 Ratings
10.0
100%
1 Rating
Integrates with GoToMeeting

7.0
70%
1 Rating
N/A
0 Ratings
Integrates with Gmail and Google Hangouts

6.0
60%
1 Rating
N/A
0 Ratings
Integrates with Outlook

7.0
70%
1 Rating
N/A
0 Ratings
File Sharing & Management

7.9
ContactOffice
79%
9.4
HighQ
94%
Thomson Reuters HighQ ranks higher in 6/7 features
Thomson Reuters HighQ ranks higher in 6/7 features
Versioning

7.8
78%
2 Ratings
10.0
100%
1 Rating
Video files

7.4
74%
2 Ratings
9.0
90%
1 Rating
Audio files

8.1
81%
3 Ratings
9.0
90%
1 Rating
Document collaboration

9.0
90%
3 Ratings
9.2
92%
2 Ratings
Access control

8.1
81%
2 Ratings
9.2
92%
2 Ratings
Advanced security features

7.0
70%
1 Rating
10.0
100%
2 Ratings
Integrates with Google Drive

7.9
79%
2 Ratings
N/A
0 Ratings
Attribute Ratings
- Thomson Reuters HighQ is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.3
ContactOffice
73%
3 Ratings
9.2
HighQ
92%
2 Ratings
Support Rating

ContactOffice
N/A
0 Ratings
10.0
HighQ
100%
2 Ratings
Likelihood to Recommend
ContactOffice
1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more.2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications.4. Universal access to your data through desktop and mobile. 5. Almost every device supported.

Verified User
Engineer in Information Technology
Internet Company, 11-50 employeesHighQ
HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis.For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis.Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.

Verified User
Professional in Legal
Law Practice Company, 1001-5000 employeesPros
ContactOffice
- Can use it from anywhere, can access your documents, emails and others.
- Can message your group and arrange meetings, and it will notify you.
- Can manage tasks.
- Fairly good customer support

Verified User
Engineer in Engineering
Construction Company, 10,001+ employeesHighQ
- Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
- Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
- Reliability. The product is cloud-based and rarely, if ever, unavailable.

Verified User
C-Level Executive in Information Technology
Legal Services Company, 201-500 employeesCons
ContactOffice
- Data safety concerns
UI Designer
ANS CommerceInternet, 51-200 employees
HighQ
- It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.

Verified User
Professional in Legal
Law Practice Company, 1001-5000 employeesPricing Details
ContactOffice
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
—HighQ
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
ContactOffice
No score
No answers yet
No answers on this topic
HighQ
HighQ 10.0
Based on 2 answers
The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.

Verified User
Professional in Legal
Law Practice Company, 1001-5000 employeesAlternatives Considered
ContactOffice
ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.

Verified User
Engineer in Information Technology
Internet Company, 11-50 employeesHighQ
I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.

Verified User
C-Level Executive in Information Technology
Legal Services Company, 201-500 employeesReturn on Investment
ContactOffice
- Can get documents from anywhere if you forgot your files.
- Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.

Verified User
Engineer in Engineering
Construction Company, 10,001+ employeesHighQ
- Permits fairly simple administration by a single person for hundreds of Extranets
- One shop stopping for reliable, secure document sharing and signing with external parties
- Simple enough to use that internal and external users do not need training to take advantage of the product.

Verified User
C-Level Executive in Information Technology
Legal Services Company, 201-500 employees