ContactOffice vs. Thomson Reuters HighQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContactOffice
Score 4.0 out of 10
Mid-Size Companies (51-1,000 employees)
ContactOffice is a private label cloud collaboration suite including messaging, collaboration and mobility technologies. It is a suite of web applications (Mail, Docs, Calendar, Contacts) that are accessible anytime, anywhere and from any device.N/A
HighQ
Score 7.6 out of 10
N/A
HighQ Collaborate, now from Thomson Reuters (acquired 2019) is a cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive interface, with real-time communication.N/A
Pricing
ContactOfficeThomson Reuters HighQ
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ContactOfficeHighQ
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
ContactOfficeThomson Reuters HighQ
Project Management
Comparison of Project Management features of Product A and Product B
ContactOffice
7.8
3 Ratings
3% below category average
Thomson Reuters HighQ
8.2
2 Ratings
2% above category average
Task Management8.73 Ratings8.01 Ratings
Gantt Charts7.13 Ratings00 Ratings
Scheduling8.13 Ratings8.01 Ratings
Workflow Automation7.12 Ratings9.01 Ratings
Mobile Access7.33 Ratings9.32 Ratings
Search7.12 Ratings9.62 Ratings
Visual planning tools9.01 Ratings5.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
ContactOffice
7.9
3 Ratings
2% below category average
Thomson Reuters HighQ
8.6
2 Ratings
7% above category average
Chat8.73 Ratings9.01 Ratings
Notifications8.73 Ratings9.02 Ratings
Discussions9.02 Ratings9.01 Ratings
Surveys8.62 Ratings6.01 Ratings
Internal knowledgebase8.02 Ratings10.01 Ratings
Integrates with GoToMeeting7.01 Ratings00 Ratings
Integrates with Gmail and Google Hangouts6.01 Ratings00 Ratings
Integrates with Outlook7.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
ContactOffice
7.9
3 Ratings
3% below category average
Thomson Reuters HighQ
9.4
2 Ratings
14% above category average
Versioning7.82 Ratings10.01 Ratings
Video files7.42 Ratings9.01 Ratings
Audio files8.13 Ratings9.01 Ratings
Document collaboration9.03 Ratings9.22 Ratings
Access control8.12 Ratings9.22 Ratings
Advanced security features7.01 Ratings10.02 Ratings
Integrates with Google Drive7.92 Ratings00 Ratings
Best Alternatives
ContactOfficeThomson Reuters HighQ
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Medium-sized Companies
Troop Messenger
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Score 9.7 out of 10
Troop Messenger
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Score 9.7 out of 10
Enterprises
Quickbase
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Score 9.3 out of 10
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Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ContactOfficeThomson Reuters HighQ
Likelihood to Recommend
7.3
(3 ratings)
9.2
(2 ratings)
Support Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
ContactOfficeThomson Reuters HighQ
Likelihood to Recommend
ContactOffice
1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more. 2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications. 4. Universal access to your data through desktop and mobile. 5. Almost every device supported.
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Thomson Reuters
HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
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Pros
ContactOffice
  • Can use it from anywhere, can access your documents, emails and others.
  • Can message your group and arrange meetings, and it will notify you.
  • Can manage tasks.
  • Fairly good customer support
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Thomson Reuters
  • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
  • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
  • Reliability. The product is cloud-based and rarely, if ever, unavailable.
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Cons
ContactOffice
  • Data safety concerns
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Thomson Reuters
  • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
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Support Rating
ContactOffice
No answers on this topic
Thomson Reuters
The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
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Alternatives Considered
ContactOffice
ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.
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Thomson Reuters
I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
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Return on Investment
ContactOffice
  • Can get documents from anywhere if you forgot your files.
  • Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.
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Thomson Reuters
  • Permits fairly simple administration by a single person for hundreds of Extranets
  • One shop stopping for reliable, secure document sharing and signing with external parties
  • Simple enough to use that internal and external users do not need training to take advantage of the product.
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ScreenShots

ContactOffice Screenshots

Screenshot of Easily manage your data in your virtual office