TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ContactOffice

    Score4 out of 10
    Mid-Size Companies (51-1,000 employees)
    ContactOffice is a private label cloud collaboration suite including messaging, collaboration and mobility technologies. It is a suite of web applications (Mail, Docs, Calendar, Contacts) that are accessible anytime, anywhere and from any device.N/A

    HighQ

    Score8 out of 10
    N/AHighQ Collaborate, now from Thomson Reuters (acquired 2019) is a cloud-based enterprise collaboration platform, featuring secure file sharing but also means for sharing documents with users outside the enterprise, as well as a user-interface optimized for mobile devices and intuitive interface, with real-time communication.N/A
    Pricing
    ContactOfficeHighQ
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ContactOfficeHighQ
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ContactOfficeHighQ
    Project Management
    Comparison of Project Management features of ContactOffice and Thomson Reuters HighQ
    Feature
    ContactOffice
    7.8
    3 Ratings
    1% above category average
    Thomson Reuters HighQ
    8.2
    2 Ratings
    6% above category average
    Task Management8.73 Ratings8.01 Ratings
    Gantt Charts7.13 Ratings00 Ratings
    Scheduling8.13 Ratings8.01 Ratings
    Workflow Automation7.12 Ratings9.01 Ratings
    Mobile Access7.33 Ratings9.32 Ratings
    Search7.12 Ratings9.62 Ratings
    Visual planning tools9.01 Ratings5.01 Ratings
    Communication
    Comparison of Communication features of ContactOffice and Thomson Reuters HighQ
    Feature
    ContactOffice
    7.9
    3 Ratings
    1% below category average
    Thomson Reuters HighQ
    8.6
    2 Ratings
    8% above category average
    Chat8.73 Ratings9.01 Ratings
    Notifications8.73 Ratings9.02 Ratings
    Discussions9.02 Ratings9.01 Ratings
    Surveys8.62 Ratings6.01 Ratings
    Internal knowledgebase8.02 Ratings10.01 Ratings
    Integrates with GoToMeeting7.01 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts6.01 Ratings00 Ratings
    Integrates with Outlook7.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of ContactOffice and Thomson Reuters HighQ
    Feature
    ContactOffice
    7.9
    3 Ratings
    1% below category average
    Thomson Reuters HighQ
    9.4
    2 Ratings
    16% above category average
    Versioning7.82 Ratings10.01 Ratings
    Video files7.42 Ratings9.01 Ratings
    Audio files8.13 Ratings9.01 Ratings
    Document collaboration9.03 Ratings9.22 Ratings
    Access control8.12 Ratings9.22 Ratings
    Advanced security features7.01 Ratings10.02 Ratings
    Integrates with Google Drive7.92 Ratings00 Ratings
    Best Alternatives
    ContactOfficeHighQ
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ContactOfficeHighQ
    Likelihood to Recommend
    7.3
    (3 ratings)
    9.2
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ContactOfficeHighQ
    Likelihood to Recommend
    ContactOffice
    1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more. 2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications. 4. Universal access to your data through desktop and mobile. 5. Almost every device supported.
    Incentivized
    Read full review
    Thomson Reuters
    HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
    Incentivized
    Read full review
    Pros
    ContactOffice
    • Can use it from anywhere, can access your documents, emails and others.
    • Can message your group and arrange meetings, and it will notify you.
    • Can manage tasks.
    • Fairly good customer support
    Incentivized
    Read full review
    Thomson Reuters
    • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
    • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
    • Reliability. The product is cloud-based and rarely, if ever, unavailable.
    Incentivized
    Read full review
    Cons
    ContactOffice
    • Data safety concerns
    Incentivized
    Read full review
    Thomson Reuters
    • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
    Incentivized
    Read full review
    Support Rating
    ContactOffice
    No answers on this topic
    Thomson Reuters
    The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
    Incentivized
    Read full review
    Alternatives Considered
    ContactOffice
    ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.
    Incentivized
    Read full review
    Thomson Reuters
    I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
    Incentivized
    Read full review
    Return on Investment
    ContactOffice
    • Can get documents from anywhere if you forgot your files.
    • Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.
    Incentivized
    Read full review
    Thomson Reuters
    • Permits fairly simple administration by a single person for hundreds of Extranets
    • One shop stopping for reliable, secure document sharing and signing with external parties
    • Simple enough to use that internal and external users do not need training to take advantage of the product.
    Incentivized
    Read full review
    ScreenShots

    ContactOffice Screenshots

    Screenshot of Easily manage your data in your virtual office