ContactPigeon vs. LiftIgniter Real-time Personalization Platform

Our automations are built differently and using real-time API calls we pass on all the information needed. The cart abandonment and browse abandonment email campaigns are designed based on different travel bundles according to our visitors’ historical data. Likewise, our customer success manager helped up set up on-site count-down pop-ups that highlight the expiration date of specific offers.

LiftIgniter is well suited for:

• Media companies without the resources to develop their own content recommendations systems.
• eCommerce companies who want to get product recommendations live onsite quickly.

LiftIgniter is less appropriate:

• Organizations with a shallow content set onsite.

• Push, Popup & Email Automation
• Support Team
• User Segmentation
• Product Recommendation AI

• It does a good job recommending content that is related to the current story a user is on.
• It does a good job not recommending content the user has already viewed.
• It does a good job being a recommendation engine for disparate sites with related content.

• The UI is too complex sometimes (hopefully their support is always there for us!)

• Manually controlling certain undesired results is not straight forward and seems to often result in a lower CTR or conversion rates.
• The LI Dashboard has limited features.

I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.

It is honestly the best support team I've ever seen, always ready and willing to help.

[I] haven't used other [products].

It's the best. Our only other option was rolling out our own and LiftIgniter was easier to implement and performed better for related content.

• 25% growth in Email orders (YoY).
• Higher open rates up to +46%.

• Increased time on site
• Decreased bounce rate
• 5-15% CTR for users which saw recommendations