4 Ratings
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Score 6.1 out of 100
3 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Continuum Recover, a ConnectWise solution

Continuum is well suited for an MSP who has several clients running backups. Everyone knows how important backups are. Having Continuum Recover helps eliminate the need for a full-time employee to check backups. Backups can take a long time to check daily manually, but Continuum Recover helps eliminate that need.
Rob Rotundo | TrustRadius Reviewer

MetricStream Business Continuity Management (BCM) App

MetricStream BCM helps provide visibility and tracking into an organization's operational activities. It can be used for a variety of different things in the Information Security universe and is a great tool to help management keep track of action items and measure things that are going on in the department.
Anonymous | TrustRadius Reviewer

Pros

Continuum Recover, a ConnectWise solution

No answers on this topic

MetricStream Business Continuity Management (BCM) App

  • Dashboards - Easy to read and visually appealing
  • Workflows - Helps simplify a complicated process
  • User Interface - Intuitive and easy to use
Anonymous | TrustRadius Reviewer

Cons

Continuum Recover, a ConnectWise solution

No answers on this topic

MetricStream Business Continuity Management (BCM) App

  • Permissions management
  • Creating complex libraries
Anonymous | TrustRadius Reviewer

Support Rating

Continuum Recover, a ConnectWise solution

Continuum Recover, a ConnectWise solution 7.0
Based on 2 answers
Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
Rob Rotundo | TrustRadius Reviewer

MetricStream Business Continuity Management (BCM) App

MetricStream Business Continuity Management (BCM) App 9.0
Based on 1 answer
There was a lot of one-on-one help from MetricStream that really made our experience with the application better.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Continuum Recover, a ConnectWise solution

We evaluated Infrascale, and that was a really bad product. When it worked, it was fine. But when it didn't, nobody knew what was going on. Seeing green checkmarks usually means good, but not with Infrascale. You really had to dig into each job to see if they were successful. There was way too much time consumption. That issue is eliminated with Continuum Recover
Rob Rotundo | TrustRadius Reviewer

MetricStream Business Continuity Management (BCM) App

No answers on this topic

Return on Investment

Continuum Recover, a ConnectWise solution

  • Less employee workload.
  • Increased productivity.
Rob Rotundo | TrustRadius Reviewer

MetricStream Business Continuity Management (BCM) App

  • Increased visibility.
  • Good collaboration.
Anonymous | TrustRadius Reviewer

Pricing Details

Continuum Recover, a ConnectWise solution

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MetricStream Business Continuity Management (BCM) App

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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