What users are saying about
94 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.5 out of 100

Likelihood to Recommend

Control-M

The use of Control-M is recommended for the following circumstances:
  • Workload and batch processing automation.
  • Backend automation based processes
  • Silent execution of processes and no human intervention
  • Execution of workflows that are too complex for a human to handle
  • Massive operations on massive amounts of data
  • Invasive, with access to the data layer and business logic
  • Processes with focus on security, efficiency and reliability
  • When you want to predict the duration of each job and of the complete flow
  • In critical path management
  • For proactive alerting of deviations and possible job failures.
  • For workload simulation
  • Capability for resource automation
Raciel Hernández Barroso | TrustRadius Reviewer

IBM Tivoli Business Service Manager

No answers on this topic

Feature Rating Comparison

Workload Automation

Control-M
9.2
IBM Tivoli Business Service Manager
Multi-platform scheduling
Control-M
9.0
IBM Tivoli Business Service Manager
Central monitoring
Control-M
10.0
IBM Tivoli Business Service Manager
Logging
Control-M
9.0
IBM Tivoli Business Service Manager
Alerts and notifications
Control-M
8.0
IBM Tivoli Business Service Manager
Analysis and visualization
Control-M
9.0
IBM Tivoli Business Service Manager
Application integration
Control-M
10.0
IBM Tivoli Business Service Manager

Pros

Control-M

  • Control-M provides an easy-to-use and easy-to-interpret interface for users, with most of the screen options and field names being self-explanatory. The on-screen options provide for a full range of functionality for automating batch production requirements, with multiple options and flexibility.
  • The vendor provides Control-M a wide range of utilities for extracting information from the dataset and providing with a minimal amount of training required for use.
  • As the systems programmer for Control-M on the mainframe, the ease of installation is one of the nicest features. The installation is panel driven and can be used by a relatively inexperienced technician to install successfully in a matter of several hours.
  • Again, as the systems programmer, I appreciate the level of expertise of the technical support personnel. Over the past 20+ years, I have come to know them well and find them to be knowledgeable and willing to provide assistance for any and all queries.
  • The developers have always been willing to listen to requests for new functionality and enhancements to existing functionality and are working to have the same type of functionality across all platforms.
  • We are a large mainframe shop, still heavily dependent on mainframes to support and develop new software for the mainframe.
  • We have worked closely with BMC to participate in the beta testing program and have had the opportunity to have an impact on software development.
Anonymous | TrustRadius Reviewer

IBM Tivoli Business Service Manager

No answers on this topic

Cons

Control-M

  • The reporting provided with Control-M could have more functionality, Many users end up creating their own reporting based on the Control-M DB. I believe BMC are addressing this.
  • Within the Advanced File Transfer (AFT) it would be useful to have an integrated FT server and not rely on the underlying SSH.
  • All batch schedulers have issues with fully automating tasks in a Windows environment and Control-M is no exception. Userids and profiles are harder concepts to deal with in the Windows world but BMC are doing their best to address this and Control-M would be better at handling these scenarios than the alternative products.
Mark Francome | TrustRadius Reviewer

IBM Tivoli Business Service Manager

No answers on this topic

Likelihood to Renew

Control-M

Control-M 8.6
Based on 4 answers
It is a great product plain and simple. We've had Control-M for 20+ years and the support that BMC Software provides is really second to none. There is always a situation that someone can think of where I have to say, "No we can't do that", however I'm confident that we've been able to meet and most of the time exceed our end user expectations with what the product can offer them.
Zach Warren | TrustRadius Reviewer

IBM Tivoli Business Service Manager

No score
No answers yet
No answers on this topic

Usability

Control-M

Control-M 8.1
Based on 5 answers
Control-M's overall usability is very good because it is simple to use. Control-M SelfService is an easy tool to give to some of the users who want to use a web interface. The training curve for most users is very short and most of the functions are very simple to figure out.
Anonymous | TrustRadius Reviewer

IBM Tivoli Business Service Manager

No score
No answers yet
No answers on this topic

Support Rating

Control-M

Control-M 8.0
Based on 7 answers
Although the product is very stable there have been a few incidents when I needed support. I have worked with technicians from all around the globe because of the rolling support. This gives me the quickest support when I need it most in those early hours of the morning. The technicians I have worked with have been very knowledgeable and if necessary got help when needed.
Anonymous | TrustRadius Reviewer

IBM Tivoli Business Service Manager

No score
No answers yet
No answers on this topic

Implementation Rating

Control-M

Control-M 7.9
Based on 3 answers
Plan ahead, communicate to stakeholders, involve stakeholders, do a thorough test drive and have a contingency plan.
Shiv Shivakumar | TrustRadius Reviewer

IBM Tivoli Business Service Manager

No score
No answers yet
No answers on this topic

Alternatives Considered

Control-M

I have been using this product for so long and it works so well we have not had the need to evaluate other job schedulers. I have occasionally looked to see what was out there but I have seen anything so far that would require me to go so far as to evaluate the products.
Dave Campbell | TrustRadius Reviewer

IBM Tivoli Business Service Manager

No answers on this topic

Return on Investment

Control-M

  • While I cannot share specific numbers I can say that Control-M has provided a level of scheduling and integration over the system it replaced that has increased productivity and increased reliably in our system. It has reduced the number of hours spent on monitoring and troubleshooting jobs, on a per job basis.
Eugene LaRoche | TrustRadius Reviewer

IBM Tivoli Business Service Manager

No answers on this topic

Pricing Details

Control-M

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

IBM Tivoli Business Service Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Control-M
10.0
IBM Tivoli Business Service Manager

Likelihood to Renew

Control-M
8.6
IBM Tivoli Business Service Manager

Usability

Control-M
8.1
IBM Tivoli Business Service Manager

Support Rating

Control-M
8.0
IBM Tivoli Business Service Manager

Implementation Rating

Control-M
7.9
IBM Tivoli Business Service Manager

Add comparison