Copper Project, from Australian company Element Software, is project management software.
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Jira Software
Score 8.0 out of 10
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Jira Software is a project management tool from Atlassian, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
Copper Project is one of the best online project management and communication tools are available for businesses of all types. Creating and assigning the task to other team members becomes easy as it does on its own easily.
The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
It has been a great find for me as it reduces my work and make me more productive at other work which I usually neglect them because of excessive work.
The platform is trending on top of list worldwide because of its stand out feature task structure.
It comprises all the best tools and strategies that involve a successful activity development system.
The biggest drawback that Copper Project has that it becomes slow at times [in my experience].
Secondly, to manage anything in the platform I have to make a ticket every time to make any changes which are frustrating for me a lot.
[In my experience] it usually becomes clunky and slow while dealing with large requests which need to be change and functionality needs to improve more.
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Integration of the Copper Project is amazing. It is designed on such a great module that it can easily integrate with any other software. I have a lot of software already in my organization which we are using to handle different processes in the organization, Copper Project easily integrated with them and gives me all in one platform to manage all of my activities on one platform which is a great help for me.
Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
This feature is also helping me a lot in making project structure and prioritizing things according to the flow of work, which is great as it gives clear path what to do next.
Customer support of Copper Project is very professional.
I recently had some problems while using the platform, they listened to the problem carefully and responded with a more feasible and workable solution within the limited time frame, which gives me the confidence to use the platform more in-depth.
