What users are saying about
32 Ratings
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Score 7.6 out of 100
14 Ratings
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Score 6 out of 100

Feature Set Ratings

  • CoSchedule Marketing Suite ranks higher in 1 feature set: Project Management
  • Upland PSA (formerly Tenrox) ranks higher in 1 feature set: Professional Services Automation

Project Management

8.9

CoSchedule Marketing Suite

89%
3.7

Upland PSA

37%
CoSchedule Marketing Suite ranks higher in 14/14 features

Task Management

8.1
81%
8 Ratings
3.0
30%
4 Ratings

Resource Management

9.5
95%
6 Ratings
3.0
30%
3 Ratings

Gantt Charts

9.0
90%
1 Rating
8.0
80%
1 Rating

Scheduling

9.1
91%
10 Ratings
3.0
30%
2 Ratings

Workflow Automation

9.4
94%
9 Ratings
2.0
20%
3 Ratings

Team Collaboration

9.9
99%
10 Ratings
1.0
10%
3 Ratings

Support for Agile Methodology

8.8
88%
3 Ratings
7.9
79%
2 Ratings

Support for Waterfall Methodology

9.1
91%
2 Ratings
6.9
69%
2 Ratings

Document Management

8.1
81%
5 Ratings
2.0
20%
3 Ratings

Email integration

9.4
94%
4 Ratings
2.0
20%
3 Ratings

Mobile Access

8.1
81%
7 Ratings
4.5
45%
2 Ratings

Timesheet Tracking

8.7
87%
2 Ratings
2.0
20%
5 Ratings

Change request and Case Management

8.7
87%
2 Ratings
5.2
52%
3 Ratings

Budget and Expense Management

9.0
90%
1 Rating
1.0
10%
5 Ratings

Professional Services Automation

8.8

CoSchedule Marketing Suite

88%
10.0

Upland PSA

100%
CoSchedule Marketing Suite ranks higher in 2/4 features

Quotes/estimates

9.0
90%
1 Rating
N/A
0 Ratings

Invoicing

9.0
90%
1 Rating
10.0
100%
1 Rating

Project & financial reporting

9.0
90%
1 Rating
10.0
100%
1 Rating

Integration with accounting software

8.0
80%
1 Rating
N/A
0 Ratings

Attribute Ratings

  • CoSchedule Marketing Suite is rated higher in 1 area: Likelihood to Recommend
  • CoSchedule Marketing Suite and Upland PSA (formerly Tenrox) are tied in 1 area: Support Rating

Likelihood to Recommend

7.2

CoSchedule Marketing Suite

72%
10 Ratings
1.0

Upland PSA

10%
10 Ratings

Likelihood to Renew

CoSchedule Marketing Suite

N/A
0 Ratings
7.0

Upland PSA

70%
6 Ratings

Usability

CoSchedule Marketing Suite

N/A
0 Ratings
8.0

Upland PSA

80%
1 Rating

Support Rating

9.0

CoSchedule Marketing Suite

90%
4 Ratings
9.0

Upland PSA

90%
2 Ratings

Implementation Rating

CoSchedule Marketing Suite

N/A
0 Ratings
9.0

Upland PSA

90%
2 Ratings

Likelihood to Recommend

CoSchedule Marketing Suite

CoSchedule is great for businesses or agencies who need an overview of all their marketing efforts, and who want to establish collaboration between multiple departments. The calendar view is one of the best we've worked with and makes it easy to see exactly what's happening. There is some slight clunkiness when it comes to admin-related tasks, and a few things aren't easy to find, but there's great support.
Kèlene Poyurs | TrustRadius Reviewer

Upland PSA

We have discovered over the last few years using Tenrox that we could adapt our needs or processes to fit in the Tenrox box rather than adapting Tenrox to fit in ours completely. I feel like Tenrox would be better suited for a company that has fewer clients and projects over the course of a year, as well as fewer users. We have approximately 350 clients, 21,077 projects in Tenrox at this exact moment (we close projects as we can), 188 active users currently, and 415,635 tasks (some of course assigned to now closed projects).
With this much information hosted through the Tenrox cloud server, we experience increased lag time frequently. This causes a lot of unwanted rejection towards Tenrox in our company.
Anonymous | TrustRadius Reviewer

Pros

CoSchedule Marketing Suite

  • Visually represent your content in one centralized place
  • Heavily customize your calendar settings (project types, icons, tasks, filters, etc.)
  • Better implement approval procedures
  • Create read-only calendars for stakeholders so they can view the upcoming items on your calendar
Nate Casimiro | TrustRadius Reviewer

Upland PSA

  • We love that our timesheets are pre-populated with all our employee's assigned contracts and we get to control what is on their timesheet as far as funder and contract codes.
  • Tenrox did very well with our integration and getting a timesheet that exports well with our payroll provider.
  • Tenrox has a great email reminder system for when people need to submit or approve timesheets.
Christopher Kramer | TrustRadius Reviewer

Cons

CoSchedule Marketing Suite

  • The import Google Doc to WordPress functionality never worked successfully or reliably for me. So I just manually copy and paste Google Docs to the WordPress editor instead.
  • The social sharing counter was not that helpful, because it only counted Facebook and Google+. Who uses Google+ anymore? Plus, now they don't even show the social counter in the monthly calendar view. so you can't see the numbers without doing some extra digging.
  • In the monthly calendar view, some titles get cut off if they don't wrap cleanly in the day's box. So I would make it look cleaner instead of having words broken up by a hyphen.
Brandon Weaver | TrustRadius Reviewer

Upland PSA

  • Tax calculation per state tax rules. Tenrox's current capabilities relative to tax codes is extremely limited and we have to do several time-consuming work-arounds in order to apply the tax as needed for our business. What is particularly frustrating about this aspect is that our need is based on tax laws and codes set by states and I feel a financial system should be able to sufficiently structure for legally-defined tax codes.
  • Tenrox Project Planning add-on module. This portion of the system has never worked as seamlessly as you would assume given they were designed to work together. We've run in to many bugs and just oddities over the years. It's very finicky in my experience. We only use TPP for a small portion of our projects - those being our smaller or need to have huge task lists per client naming requirements.
  • (The bad that became the good!) In the past, we have had significant customer-service challenges with Tenrox and then Upland, however over the past several months we have noticed a marked change in this. If we had not previously experienced issues with the customer service, I would not have any issue with the level of service that we are currently receiving. Given the history, I am cautiously optimistic that our current level of customer service will continue. I think our service concerns finally reached the 'right' people and I am reasonably confident the positive changes are here to stay!
Anonymous | TrustRadius Reviewer

Pricing Details

CoSchedule Marketing Suite

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Upland PSA

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$15 per month

Likelihood to Renew

CoSchedule Marketing Suite

No score
No answers yet
No answers on this topic

Upland PSA

Upland PSA 7.0
Based on 6 answers
I am not in charge of renewing the Tenrox contract. However, if it was up to me, I would renew in a heartbeat. Tenrox is an asset to our organization and it keeps us focused. I am not aware of other products similar to Tenrox that provide the depth that they do.
Anonymous | TrustRadius Reviewer

Usability

CoSchedule Marketing Suite

No score
No answers yet
No answers on this topic

Upland PSA

Upland PSA 8.0
Based on 1 answer
I feel like if the user interface could combine time and expense for users to be entered on one screen rather than two completely separate locations it would greatly improve usability. If the expense entry process could be improved completely, it would greatly improve the usability as well. Everything else within Tenrox, makes everything very user friendly.
Anonymous | TrustRadius Reviewer

Support Rating

CoSchedule Marketing Suite

CoSchedule Marketing Suite 9.0
Based on 4 answers
I didn't have to use their official support, but I can say that they put out a lot of content online to help users. Their YouTube page has quite an array of tutorial videos explaining how things work and how to get the most out of their tools. If you're struggling, before picking up a phone or blasting off an email, try searching for your problem on YouTube or their forums.
Ben Caplan | TrustRadius Reviewer

Upland PSA

Upland PSA 9.0
Based on 2 answers
The support team is always very helpful and strives to ensure they have met your needs and corrected your issues in a timely manner. If they need more information or cannot recreate the issue themselves, then they will follow-up to gather the necessary data themselves. They are constantly striving to meet the needs of all users and understand so many different industries and types of environments out there, it is very impressive.
Anonymous | TrustRadius Reviewer

Implementation Rating

CoSchedule Marketing Suite

No score
No answers yet
No answers on this topic

Upland PSA

Upland PSA 9.0
Based on 2 answers
The main thing with implementation is to make sure you have taken full advantage of the "sandbox testing" site that Tenrox provides to you during development. Try out every scenario you can think of, have other people enter information if needed, so that you can make sure you have not missed any big items. If you have the opportunity, roll out implementation to small groups of users. Depending on how your company is set up, I would choose groups that are not all in the same department so that you can address questions across all areas before adding in more users in the next wave of implementation.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CoSchedule Marketing Suite

CoSchedule provides collaborative planning of projects. The calendar view is very well designed. Meetings and tasks can be scheduled and tracked easily. Whatever is being done, no matter how big the task/project is, it gives a bird-eye view of everything. Additionally, it also integrated very well with WordPress. Their customer service team is also very helpful.
Anonymous | TrustRadius Reviewer

Upland PSA

The Tenrox software looks and feels older and is not as user friendly! Harvest, for example, is an upgraded version that is easier to track and compile. This is what I'm comparing it to and it's not even close! We only selected Tenrox because it was cheaper and we had a connection in the company with someone at Tenrox to use that platform. We are currently looking for a change.
Anonymous | TrustRadius Reviewer

Return on Investment

CoSchedule Marketing Suite

  • Probably too early to tell for certain but it is definitely value priced right now. Fully developed content management platforms are running in $15-$20k per year range and more. You can get into a CoSchedule solution for $
  • Team has found it easy to sign on and review tasks so this is a big time saver. More could be done to enable Guests easier access to content they need to review
  • It's way faster that other scheduling apps we have tried. The fact that it runs on a cloud based app or inside your Wordpress app is a real plus. Auto save feature also means you don't have to remember to save your content.
Al Schoneman | TrustRadius Reviewer

Upland PSA

  • Increased time tracking accuracy
  • Provide accurate detail to corporate auditors for time spent on projects that can be capitalized
  • increased awareness of project pain points and successes
Anonymous | TrustRadius Reviewer

Screenshots

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