Cosential vs HoneyBook

Likelihood to Recommend

Great for medium and large construction companies that have a specific salesforce.

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

Because HoneyBook is so easy to use and set up, I would definitely recommend HoneyBook to a new small business owner who is looking to collect general client information and manage clients. I would not recommend HoneyBook to a larger company or really anyone that as a standard books more than 1 event on a day (the system sees that as a conflict and sends error messages). Anyone that wants to really make use of data should not use HoneyBook as that's not what this system is designed for.

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Verified User

Director in Professional Services

Media Production Company, 11-50 employees

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Feature Rating Comparison

Cosential

HoneyBook

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Interaction tracking

Channel / partner relationship management

Contract management

Quote & order management

Cosential

HoneyBook

Lead management

Email marketing

Cosential

HoneyBook

Task management

Reporting

Billing and invoicing management

Cosential

HoneyBook

Forecasting

Pipeline visualization

Customizable reports

Cosential

HoneyBook

Custom fields

Custom objects

Cosential

HoneyBook

Single sign-on capability

Role-based user permissions

Cosential

HoneyBook

Social data

Social engagement

Cosential

HoneyBook

Marketing automation

Cosential

HoneyBook

Mobile access

Cosential

HoneyBook

Case management

Help desk management

Pros

Inputting of companies and leads who may become prospects.
Creating specific opportunities for construction projects.
Tracking opportunities through the entire sales cycle.
Inputting detailed notes and activity by the Sales team.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

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Task reminders for leads and clients.
Automated emails based on workflow assignments.

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Kristin Cole

Owner

Sound Wave EventsEvents Services, 11-50 employees

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Cons

The open software is somewhat difficult to master as an administrator.
Report writing could be more intuitive.
The company seems to cater to larger users.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

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The inability to export client data is ultimately what led us to switch to another CRM. It was great to be able to see all client project information within the specific project, but we needed everything from contracts, to general client data to form submissions and questionnaires to ALL be exportable data and that was not an option. All information only lived in HoneyBook.
HoneyBook's forms were beautiful but I wish they would have been able to link to SurveyMonkey or Zapier to allow for more integrations. We might not have switched to another platform had that been the case.

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Verified User

Director in Professional Services

Media Production Company, 11-50 employees

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Usability

Cosential 8.0

Based on 1 answer

Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

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No score

No answers yet

No answers on this topic

Support Rating

Cosential 8.0

Based on 1 answer

My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

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We researched many other CRM programs before choosing HoneyBook (including Dubsado, DJ Event Planner, Zoho, Salesforce, and Intellivent). HoneyBook had the best offerings for the best price and has been a successful solution to our needs. The task management, pipeline, and task management for clients are unmatched and very easy to use. We were able to customize all of our emails, brochures, and contracts to match our brand and provide a streamlined experience for our clients. HoneyBook has also been excellent at continually improving the platform and having new releases on a consistent basis. Even if the software doesn't have all the things I need (we have worked through some kinks along the way due to our company size), they are constantly growing and improving. I have also received excellent customer service from everyone at HoneyBook even though I have been demanding at times. These are the reasons I have stayed with HoneyBook even though there are a couple of improvements to the system (related to team functionality and reporting) that we are waiting for. I would recommend this software to anyone in my industry!

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Kristin Cole

Owner

Sound Wave EventsEvents Services, 11-50 employees

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Return on Investment

Allowed for common tracking by business developers in different regions.
Helped us quantify effort.
Provides great reports for management.

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Kevin Shaw

Vice-President - Marketing

WIELANDConstruction, 51-200 employees

View all 1 answers on this topic

HoneyBook was very cost effective which was great for ROI!
HoneyBook was easy to use which made for a quick employee on-boarding for new team members.
HoneyBook had some features that were not available on the platform that are considered standard for any other CRM such as data pull, platform integrations, and customization options.

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Verified User

Director in Professional Services

Media Production Company, 11-50 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Cosential Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

HoneyBook Editions & Modules

Edition

Unlimited Plan - Annual	$390¹
Starter Plan	$9²
Unlimited Plan - Monthly	$39²

Year
Month

Additional Pricing Details

—

Rating Summary

Cosential

HoneyBook

Cosential

HoneyBook

Cosential

HoneyBook

Likelihood to Recommend

Cosential

HoneyBook

Feature Rating Comparison

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Interaction tracking

Channel / partner relationship management

Contract management

Quote & order management

Lead management

Email marketing

Task management

Reporting

Billing and invoicing management

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Single sign-on capability

Role-based user permissions

Social data

Social engagement

Marketing automation

Mobile access

Case management

Help desk management

Pros

Cosential

HoneyBook

Cons

Cosential

HoneyBook

Usability

Cosential

HoneyBook

Support Rating

Cosential

HoneyBook

Alternatives Considered

Cosential

HoneyBook

Return on Investment

Cosential

HoneyBook

Screenshots

Cosential

HoneyBook

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Cosential Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

HoneyBook Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison