What users are saying about
9 Ratings
6 Ratings
9 Ratings
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Score 8.8 out of 100
6 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

HoneyBook

Because HoneyBook is so easy to use and set up, I would definitely recommend HoneyBook to a new small business owner who is looking to collect general client information and manage clients. I would not recommend HoneyBook to a larger company or really anyone that as a standard books more than 1 event on a day (the system sees that as a conflict and sends error messages). Anyone that wants to really make use of data should not use HoneyBook as that's not what this system is designed for.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Cosential
8.7
HoneyBook
9.2
Customer data management / contact management
Cosential
10.0
HoneyBook
7.8
Workflow management
Cosential
6.0
HoneyBook
7.8
Territory management
Cosential
9.0
HoneyBook
Opportunity management
Cosential
10.0
HoneyBook
8.9
Integration with email client (e.g., Outlook or Gmail)
Cosential
10.0
HoneyBook
10.0
Interaction tracking
Cosential
9.0
HoneyBook
10.0
Channel / partner relationship management
Cosential
7.0
HoneyBook
Contract management
Cosential
HoneyBook
10.0
Quote & order management
Cosential
HoneyBook
10.0

Marketing Automation

Cosential
7.5
HoneyBook
10.0
Lead management
Cosential
10.0
HoneyBook
10.0
Email marketing
Cosential
5.0
HoneyBook

CRM Project Management

Cosential
8.0
HoneyBook
9.1
Task management
Cosential
7.0
HoneyBook
10.0
Reporting
Cosential
9.0
HoneyBook
8.2
Billing and invoicing management
Cosential
HoneyBook
9.1

CRM Reporting & Analytics

Cosential
8.7
HoneyBook
6.0
Forecasting
Cosential
6.0
HoneyBook
Pipeline visualization
Cosential
10.0
HoneyBook
Customizable reports
Cosential
10.0
HoneyBook
6.0

Customization

Cosential
7.5
HoneyBook
9.5
Custom fields
Cosential
9.0
HoneyBook
9.5
Custom objects
Cosential
6.0
HoneyBook
9.5

Security

Cosential
10.0
HoneyBook
9.5
Single sign-on capability
Cosential
10.0
HoneyBook
10.0
Role-based user permissions
Cosential
10.0
HoneyBook
8.9

Social CRM

Cosential
5.0
HoneyBook
Social data
Cosential
5.0
HoneyBook
Social engagement
Cosential
5.0
HoneyBook

Integrations with 3rd-party Software

Cosential
5.0
HoneyBook
Marketing automation
Cosential
5.0
HoneyBook

Platform

Cosential
7.0
HoneyBook
7.3
Mobile access
Cosential
7.0
HoneyBook
7.3

Customer Service & Support

Cosential
HoneyBook
9.8
Case management
Cosential
HoneyBook
9.5
Help desk management
Cosential
HoneyBook
10.0

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

HoneyBook

  • Task reminders for leads and clients.
  • Automated emails based on workflow assignments.
Kristin Cole | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

HoneyBook

  • The inability to export client data is ultimately what led us to switch to another CRM. It was great to be able to see all client project information within the specific project, but we needed everything from contracts, to general client data to form submissions and questionnaires to ALL be exportable data and that was not an option. All information only lived in HoneyBook.
  • HoneyBook's forms were beautiful but I wish they would have been able to link to SurveyMonkey or Zapier to allow for more integrations. We might not have switched to another platform had that been the case.
Anonymous | TrustRadius Reviewer

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

HoneyBook

No score
No answers yet
No answers on this topic

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

HoneyBook

No score
No answers yet
No answers on this topic

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

HoneyBook

We researched many other CRM programs before choosing HoneyBook (including Dubsado, DJ Event Planner, Zoho, Salesforce, and Intellivent). HoneyBook had the best offerings for the best price and has been a successful solution to our needs. The task management, pipeline, and task management for clients are unmatched and very easy to use. We were able to customize all of our emails, brochures, and contracts to match our brand and provide a streamlined experience for our clients. HoneyBook has also been excellent at continually improving the platform and having new releases on a consistent basis. Even if the software doesn't have all the things I need (we have worked through some kinks along the way due to our company size), they are constantly growing and improving. I have also received excellent customer service from everyone at HoneyBook even though I have been demanding at times. These are the reasons I have stayed with HoneyBook even though there are a couple of improvements to the system (related to team functionality and reporting) that we are waiting for. I would recommend this software to anyone in my industry!
Kristin Cole | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

HoneyBook

  • HoneyBook was very cost effective which was great for ROI!
  • HoneyBook was easy to use which made for a quick employee on-boarding for new team members.
  • HoneyBook had some features that were not available on the platform that are considered standard for any other CRM such as data pull, platform integrations, and customization options.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cosential Editions & Modules

Additional Pricing Details

HoneyBook

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HoneyBook Editions & Modules

Edition
Unlimited Plan - Annual$3901
Starter Plan$92
Unlimited Plan - Monthly$392
  1. Year
  2. Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cosential
10.0
HoneyBook
9.0

Usability

Cosential
8.0
HoneyBook

Support Rating

Cosential
8.0
HoneyBook

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