What users are saying about
9 Ratings
18 Ratings
9 Ratings
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Score 8.8 out of 100
18 Ratings
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Score 9 out of 100

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

Pipeliner CRM

Pipeliner CRM is very flexible, easy to work with, data capturing is at [its] best, its integration to other major software’s and it aids in the monitoring of the core work process. One distinctive feature is it is very easy to learn without extensive training. This really helps in the [execution] of the task in our organization.
Emmanuel Alex Prah | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Cosential
8.7
Pipeliner CRM
9.0
Customer data management / contact management
Cosential
10.0
Pipeliner CRM
9.3
Workflow management
Cosential
6.0
Pipeliner CRM
8.5
Territory management
Cosential
9.0
Pipeliner CRM
8.9
Opportunity management
Cosential
10.0
Pipeliner CRM
9.5
Integration with email client (e.g., Outlook or Gmail)
Cosential
10.0
Pipeliner CRM
9.1
Interaction tracking
Cosential
9.0
Pipeliner CRM
8.6
Channel / partner relationship management
Cosential
7.0
Pipeliner CRM
9.4
Contract management
Cosential
Pipeliner CRM
8.6
Quote & order management
Cosential
Pipeliner CRM
9.6

Marketing Automation

Cosential
7.5
Pipeliner CRM
8.4
Lead management
Cosential
10.0
Pipeliner CRM
8.6
Email marketing
Cosential
5.0
Pipeliner CRM
8.2

CRM Project Management

Cosential
8.0
Pipeliner CRM
9.0
Task management
Cosential
7.0
Pipeliner CRM
8.6
Reporting
Cosential
9.0
Pipeliner CRM
9.2
Billing and invoicing management
Cosential
Pipeliner CRM
9.1

CRM Reporting & Analytics

Cosential
8.7
Pipeliner CRM
9.2
Forecasting
Cosential
6.0
Pipeliner CRM
9.2
Pipeline visualization
Cosential
10.0
Pipeliner CRM
9.4
Customizable reports
Cosential
10.0
Pipeliner CRM
9.0

Customization

Cosential
7.5
Pipeliner CRM
8.9
Custom fields
Cosential
9.0
Pipeliner CRM
9.1
Custom objects
Cosential
6.0
Pipeliner CRM
8.7
Scripting environment
Cosential
Pipeliner CRM
9.1
API for custom integration
Cosential
Pipeliner CRM
8.7

Security

Cosential
10.0
Pipeliner CRM
8.9
Single sign-on capability
Cosential
10.0
Pipeliner CRM
8.9
Role-based user permissions
Cosential
10.0
Pipeliner CRM
8.9

Social CRM

Cosential
5.0
Pipeliner CRM
8.7
Social data
Cosential
5.0
Pipeliner CRM
8.6
Social engagement
Cosential
5.0
Pipeliner CRM
8.8

Integrations with 3rd-party Software

Cosential
5.0
Pipeliner CRM
9.0
Marketing automation
Cosential
5.0
Pipeliner CRM
9.0
Compensation management
Cosential
Pipeliner CRM
9.1

Platform

Cosential
7.0
Pipeliner CRM
9.4
Mobile access
Cosential
7.0
Pipeliner CRM
9.4

Customer Service & Support

Cosential
Pipeliner CRM
9.3
Case management
Cosential
Pipeliner CRM
9.1
Call center management
Cosential
Pipeliner CRM
9.1
Help desk management
Cosential
Pipeliner CRM
9.6

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

Pipeliner CRM

  • Clear and easy visualisation of Sales Process
  • Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
  • Reporting into pivot table is also easy and very useful
  • Mobile app has always been very good and easy to use since 2015
Gary Perkins | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

Pipeliner CRM

  • The product development team at Pipeliner CRM always seems to be a step or two ahead of what I'm experiencing. Therefore they've already addressed improvements I could have suggested. They are really in touch with their users and overall user experience.
Babette Ten Haken | TrustRadius Reviewer

Likelihood to Renew

Cosential

No score
No answers yet
No answers on this topic

Pipeliner CRM

Pipeliner CRM 9.1
Based on 1 answer
Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.
Paulo Castello | TrustRadius Reviewer

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

Pipeliner CRM

Pipeliner CRM 9.7
Based on 3 answers
Because its the most user-friendly interface with uniform navigation learn once use everywhere as well as its useful since it increases collaboration through built-in messaging tools such as integrations to mailing platforms like Gmail and outlook not only that but also to accounting tools such as Quick-books but also marketing and project management
Anonymous | TrustRadius Reviewer

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

Pipeliner CRM

Pipeliner CRM 9.7
Based on 3 answers
Pipeliner has the most supporting tools ever that you can access within the software to help you to get used to the system. Pippeliner also provide support help incase you need to ask someone about the problem you encounter while using the software and also documents that can help you understand the software better.
Mfundo Ntsodo | TrustRadius Reviewer

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

Pipeliner CRM

Pipeliner CRM has robust data entry functionality which is a panacea to exquisite output. On Pipeliner, customization and data viewing options are possible. We can choose the way we view data and information on the platform. Reporting is also easier and flexible because we can retrieve any report of any salesperson with or without the presence of the salesperson in question.
Falodun Adewumi | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

Pipeliner CRM

  • As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
  • The visual tools allow those "no good deals" to be spotted and resource usage limited.
  • A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.
Randy Tucker | TrustRadius Reviewer

Screenshots

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cosential Editions & Modules

Additional Pricing Details

Pipeliner CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Pipeliner CRM Editions & Modules

On-premise Edition
BUSINESS - Full CRM functionality, customization and unique productivity features$65.001
Business STARTER - Basic sales management, tracking and collaboration$35.001
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.002
  1. Per User per Month
  2. Per User per month
SaaS Edition
Essentials - Basic sales management, tracking and collaboration$35.001
Professional - Full CRM functionality, customization and unique productivity features$65.001
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.001
  1. Per user, per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cosential
10.0
Pipeliner CRM
8.8

Likelihood to Renew

Cosential
Pipeliner CRM
9.1

Usability

Cosential
8.0
Pipeliner CRM
9.7

Support Rating

Cosential
8.0
Pipeliner CRM
9.7

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