What users are saying about
9 Ratings
30 Ratings
9 Ratings
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Score 8.8 out of 100
30 Ratings
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Score 8.4 out of 100

Feature Set Ratings

  • Cosential ranks higher in 1 feature set: Security
  • Pipeliner CRM ranks higher in 7 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, Customization, Social CRM, Integrations with 3rd-party Software, Platform
  • Cosential and Pipeliner CRM are tied in 1 feature set: CRM Reporting & Analytics

Sales Force Automation

8.7

Cosential

87%
8.8

Pipeliner CRM

88%
Cosential ranks higher in 5/9 features

Customer data management / contact management

10.0
100%
1 Rating
8.4
84%
18 Ratings

Workflow management

6.0
60%
1 Rating
8.4
84%
18 Ratings

Territory management

9.0
90%
1 Rating
8.8
88%
16 Ratings

Opportunity management

10.0
100%
1 Rating
9.0
90%
18 Ratings

Integration with email client (e.g., Outlook or Gmail)

10.0
100%
1 Rating
8.9
89%
17 Ratings

Interaction tracking

9.0
90%
1 Rating
8.6
86%
17 Ratings

Channel / partner relationship management

7.0
70%
1 Rating
9.1
91%
14 Ratings

Contract management

N/A
0 Ratings
8.5
85%
16 Ratings

Quote & order management

N/A
0 Ratings
9.6
96%
2 Ratings

Marketing Automation

7.5

Cosential

75%
8.4

Pipeliner CRM

84%
Cosential ranks higher in 1/2 features

Lead management

10.0
100%
1 Rating
8.6
86%
19 Ratings

Email marketing

5.0
50%
1 Rating
8.2
82%
2 Ratings

CRM Project Management

8.0

Cosential

80%
9.0

Pipeliner CRM

90%
Pipeliner CRM ranks higher in 3/3 features

Task management

7.0
70%
1 Rating
8.8
88%
19 Ratings

Reporting

9.0
90%
1 Rating
9.0
90%
18 Ratings

Billing and invoicing management

N/A
0 Ratings
9.1
91%
1 Rating

CRM Reporting & Analytics

8.7

Cosential

87%
8.7

Pipeliner CRM

87%
Cosential ranks higher in 2/3 features

Forecasting

6.0
60%
1 Rating
8.9
89%
19 Ratings

Pipeline visualization

10.0
100%
1 Rating
8.9
89%
19 Ratings

Customizable reports

10.0
100%
1 Rating
8.3
83%
19 Ratings

Customization

7.5

Cosential

75%
8.4

Pipeliner CRM

84%
Pipeliner CRM ranks higher in 3/4 features

Custom fields

9.0
90%
1 Rating
8.6
86%
19 Ratings

Custom objects

6.0
60%
1 Rating
7.8
78%
18 Ratings

Scripting environment

N/A
0 Ratings
9.1
91%
1 Rating

API for custom integration

N/A
0 Ratings
8.3
83%
17 Ratings

Security

10.0

Cosential

100%
8.6

Pipeliner CRM

86%
Cosential ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
8.7
87%
17 Ratings

Role-based user permissions

10.0
100%
1 Rating
8.4
84%
18 Ratings

Social CRM

5.0

Cosential

50%
8.1

Pipeliner CRM

81%
Pipeliner CRM ranks higher in 2/2 features

Social data

5.0
50%
1 Rating
8.1
81%
17 Ratings

Social engagement

5.0
50%
1 Rating
8.2
82%
17 Ratings

Integrations with 3rd-party Software

5.0

Cosential

50%
8.5

Pipeliner CRM

85%
Pipeliner CRM ranks higher in 2/2 features

Marketing automation

5.0
50%
1 Rating
7.8
78%
17 Ratings

Compensation management

N/A
0 Ratings
9.1
91%
1 Rating

Platform

7.0

Cosential

70%
8.6

Pipeliner CRM

86%
Pipeliner CRM ranks higher in 1/1 features

Mobile access

7.0
70%
1 Rating
8.6
86%
17 Ratings

Customer Service & Support

Cosential

Feature Set Not Supported
N/A
9.3

Pipeliner CRM

93%
Pipeliner CRM ranks higher in 3/3 features

Case management

N/A
0 Ratings
9.1
91%
1 Rating

Call center management

N/A
0 Ratings
9.1
91%
1 Rating

Help desk management

N/A
0 Ratings
9.6
96%
2 Ratings

Attribute Ratings

  • Cosential is rated higher in 1 area: Likelihood to Recommend
  • Pipeliner CRM is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

10.0

Cosential

100%
1 Rating
8.8

Pipeliner CRM

88%
20 Ratings

Likelihood to Renew

Cosential

N/A
0 Ratings
9.1

Pipeliner CRM

91%
1 Rating

Usability

8.0

Cosential

80%
1 Rating
9.1

Pipeliner CRM

91%
10 Ratings

Support Rating

8.0

Cosential

80%
1 Rating
8.8

Pipeliner CRM

88%
10 Ratings

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

Pipeliner CRM

Pipeliner CRM is very flexible, easy to work with, data capturing is at [its] best, its integration to other major software’s and it aids in the monitoring of the core work process. One distinctive feature is it is very easy to learn without extensive training. This really helps in the [execution] of the task in our organization.
Emmanuel Alex Prah | TrustRadius Reviewer

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

Pipeliner CRM

  • Clear and easy visualisation of Sales Process
  • Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
  • Reporting into pivot table is also easy and very useful
  • Mobile app has always been very good and easy to use since 2015
Gary Perkins | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

Pipeliner CRM

  • The product development team at Pipeliner CRM always seems to be a step or two ahead of what I'm experiencing. Therefore they've already addressed improvements I could have suggested. They are really in touch with their users and overall user experience.
Babette Ten Haken | TrustRadius Reviewer

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cosential Editions & Modules

Additional Pricing Details

Pipeliner CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$35 Per User per Month

Pipeliner CRM Editions & Modules

On-premise Edition
BUSINESS - Full CRM functionality, customization and unique productivity features$65.001
Business STARTER - Basic sales management, tracking and collaboration$35.001
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.002
  1. Per User per Month
  2. Per User per month
SaaS Edition
Essentials - Basic sales management, tracking and collaboration$35.001
Professional - Full CRM functionality, customization and unique productivity features$65.001
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.001
  1. Per user, per month
Additional Pricing Details

Likelihood to Renew

Cosential

No score
No answers yet
No answers on this topic

Pipeliner CRM

Pipeliner CRM 9.1
Based on 1 answer
Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.
Paulo Castello | TrustRadius Reviewer

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

Pipeliner CRM

Pipeliner CRM 9.1
Based on 10 answers
I gave that rating level because it reflects both my satisfaction and expectations about PipelinerCRM.Plus, the adoption rate of this software. I mean the usability rate is very low. It just takes, for learning, a couple of hours less than three days roughly. Return on time investment is low also.
Jean François SACK | TrustRadius Reviewer

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

Pipeliner CRM

Pipeliner CRM 8.8
Based on 10 answers
The support from Pipeliner CRM is superb; they have instant customer support and they are on time. They also give enough knowledge of sales and other material for the knowledge. They also have AI in the support by talking with customer support directly from the web or app and so on.
GEORGE MWENISONGOLE | TrustRadius Reviewer

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

Pipeliner CRM

The most important reason for selecting pipeliner CRM:-exceptional user engagement through its sales-friendly interface. With its uniform navigation and visual approach, users can learn the system quickly. Users can easily customize what they see to make the system their own. Best user interface & fast to learn.
Anonymous | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

Pipeliner CRM

  • As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
  • The visual tools allow those "no good deals" to be spotted and resource usage limited.
  • A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.
Randy Tucker | TrustRadius Reviewer

Screenshots

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