What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 6 reviews and ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.2 out of 100
Based on 10 reviews and ratings
Attribute Ratings
- Tririga is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
6.0
Crestron Fusion
60%
2 Ratings
10.0
Tririga
100%
3 Ratings
Usability
Crestron Fusion
N/A
0 Ratings
8.0
Tririga
80%
1 Rating
Availability
Crestron Fusion
N/A
0 Ratings
10.0
Tririga
100%
2 Ratings
Performance
Crestron Fusion
N/A
0 Ratings
9.0
Tririga
90%
2 Ratings
Support Rating
Crestron Fusion
N/A
0 Ratings
7.0
Tririga
70%
2 Ratings
Implementation Rating
Crestron Fusion
N/A
0 Ratings
8.0
Tririga
80%
2 Ratings
Product Scalability
Crestron Fusion
N/A
0 Ratings
8.0
Tririga
80%
1 Rating
Likelihood to Recommend
Crestron Fusion
The Crestron Fusion software is best for a site that has a Crestron Programmer onsite to configure and maintain said system. It works well but needs to have someone keep up on changes or additions. Any environment where you don't have a Crestron expert onsite could be cost prohibitive, as your data would be inaccurate after every upgrade, unless you built the cost into the upgrade

Verified User
Engineer in Information Technology
Education Management Company, 501-1000 employeesTririga
It is great for organizations who have complex data or large amounts of data. For an organization that has small amounts of data or very simple processes TRIRIGA might be too much. It can handle small data and processes but the costs of implementing and supporting might be greater than the reward that would be provided. It also has a lot of room to grow. You can utilize existing forms and business objects or you can custom build new ones to fit business needs.
Technical Consultant
JLLComputer Software, 201-500 employees
Pros
Crestron Fusion
- Fusion is the main infrastructure for the Crestron Ecosystem and a result is a key components
- It has a decent ui and is easy to group and find assets. We arrange things by classroom.
Adjunct Professor
Boise State UniversityHigher Education, 1001-5000 employees
Tririga
- Diverse categories of requests available
- Ability to be as descriptive as possible without character limit
- Ease of mass resource assignment for tasks
- Ease of mass maintenance task/request printing work orders
- Clean site layout that is easy to navigate
Administrative Assistant
AramarkFood & Beverages, 10,001+ employees
Cons
Crestron Fusion
- It requires a lot of understanding to set up for metrics. You really have to put what you want to measure into the code of each room so it can report back. It is cumbersome to add in a new metric.
- It just seems like it can be easier to have the equipment autopopulate and do standard reporting and control without having to build each of it for each piece of equipment.
Adjunct Professor
Boise State UniversityHigher Education, 1001-5000 employees
Tririga
- In order to get into the back end and manage spaces, there are too many "clicks" and pop up boxes to get to the area that is needed, which causes delays and confusions.
- It can be a bit slow when processing requests, pulling up maps.
- Trigia holds a lot of information, which is good but it could be easier to get to at times.
Associate Move Manager/Macc Coordinator
JLLCommercial Real Estate, 10,001+ employees
Pricing Details
Crestron Fusion
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Tririga
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
Crestron Fusion
No score
No answers yet
No answers on this topic
Tririga
Tririga 8.0
Based on 1 answer
I give it this rating because it has more than one way to get to most forms but it can be hard to navigate if you don't know the terms TRIRIGA uses. Also being a new developer can bring up issues with not knowing exactly where certain things are found. The documentation doesn't help too much sometimes since the TRIRIGA community is pretty small.
Technical Consultant
JLLComputer Software, 201-500 employees
Reliability and Availability
Crestron Fusion
No score
No answers yet
No answers on this topic
Tririga
Tririga 10.0
Based on 2 answers
In the almost 7 months I have been working on my current project there has been exactly one unplanned outage. This was in the QA environment during data migration and was caused by a workflow that was circular and self referencing which caused the processing JAVA memory to spike, not resolve and then crash the server.
Technical Consultant
JLLComputer Software, 201-500 employees
Performance
Crestron Fusion
No score
No answers yet
No answers on this topic
Tririga
Tririga 9.0
Based on 2 answers
TRIRIGA does a good job of this, being a server based web application it is like other web based systems so it's not as fast as a client server application or a local system but it is very consistent across locations and for different roles and employees. This does allow consistent use no matter where people are located. It also does a fair job of notifying the user when it is loading with the spinning circle or hour glass. The reports can get fairly complex but native TRIRIGA reports perform well even when they are complex. They can be a little slow if they are fetching 100's of 1000's of rows but this doesn't take more than 10 or so seconds. I have yet to write a native report that takes more than 20 seconds and that 20 second report is getting data from 4 BO's and nets over 130K rows.
Technical Consultant
JLLComputer Software, 201-500 employees
Support Rating
Crestron Fusion
No score
No answers yet
No answers on this topic
Tririga
Tririga 7.0
Based on 2 answers
The process does seem to take some time and has to go through a preset escalation process. IBM does a good job of communicating through the process, it just seems to take it's natural course.
Technical Consultant
JLLComputer Software, 201-500 employees
Implementation Rating
Crestron Fusion
No score
No answers yet
No answers on this topic
Tririga
Tririga 8.0
Based on 2 answers
Do research on the client processes and determine which modules need to be implemented and in which order they should be implemented in.
Technical Consultant
JLLComputer Software, 201-500 employees
Alternatives Considered
Crestron Fusion
At the time Crestron fusion was the only software that would integrate well with the Crestron systems. Since we are fully Crestron site we needed a program that would help us to maintain and monitor all things Crestron.

Verified User
Engineer in Information Technology
Education Management Company, 501-1000 employeesTririga
Much faster web based program with more category options and ease of mass batch printing.
Administrative Assistant
AramarkFood & Beverages, 10,001+ employees
Scalability
Crestron Fusion
No score
No answers yet
No answers on this topic
Tririga
Tririga 8.0
Based on 1 answer
TRIRIGA can be split into many servers and is easily scaled over multiple environments. TRIRIGA is also capable of being implemented on multiple operating systems and a wide range of environments with different database management systems. This makes it easy for clients to choose since they can choose vendors they have previous relationships with or are required to use for various reasons.
Technical Consultant
JLLComputer Software, 201-500 employees
Return on Investment
Crestron Fusion
- Fusion has helped us make decisions on what types of equipment is being used in each room. It helped us eliminate parts not being used and saving us money in design and supportability.
- It has also helped us in that each morning we scan for what systems need attention. This has helped us create a much higher uptime.
Adjunct Professor
Boise State UniversityHigher Education, 1001-5000 employees
Tririga
- It's a positive and works well with the business.
- It doesn't "stand out" from competitors but has great potential if updates were establisthed.
- The pros outweigh the cons when using Tririga.
Associate Move Manager/Macc Coordinator
JLLCommercial Real Estate, 10,001+ employees