What users are saying about
10 Ratings
1 Rating
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Score 7 out of 100
10 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Crestron Fusion

If you are using a lot of Crestron equipment in your environment you really do need to deploy this management software
Mark Fitzgerald | TrustRadius Reviewer

Tririga

It is great for organizations who have complex data or large amounts of data. For an organization that has small amounts of data or very simple processes TRIRIGA might be too much. It can handle small data and processes but the costs of implementing and supporting might be greater than the reward that would be provided. It also has a lot of room to grow. You can utilize existing forms and business objects or you can custom build new ones to fit business needs.
Bill Starling | TrustRadius Reviewer

Pros

Crestron Fusion

  • Fusion is the main infrastructure for the Crestron Ecosystem and a result is a key components
  • It has a decent ui and is easy to group and find assets. We arrange things by classroom.
Mark Fitzgerald | TrustRadius Reviewer

Tririga

  • Diverse categories of requests available
  • Ability to be as descriptive as possible without character limit
  • Ease of mass resource assignment for tasks
  • Ease of mass maintenance task/request printing work orders
  • Clean site layout that is easy to navigate
Kelleyann Montpetit | TrustRadius Reviewer

Cons

Crestron Fusion

  • It requires a lot of understanding to set up for metrics. You really have to put what you want to measure into the code of each room so it can report back. It is cumbersome to add in a new metric.
  • It just seems like it can be easier to have the equipment autopopulate and do standard reporting and control without having to build each of it for each piece of equipment.
Mark Fitzgerald | TrustRadius Reviewer

Tririga

  • In order to get into the back end and manage spaces, there are too many "clicks" and pop up boxes to get to the area that is needed, which causes delays and confusions.
  • It can be a bit slow when processing requests, pulling up maps.
  • Trigia holds a lot of information, which is good but it could be easier to get to at times.
Monica Vasquez | TrustRadius Reviewer

Usability

Crestron Fusion

No score
No answers yet
No answers on this topic

Tririga

Tririga 8.0
Based on 1 answer
I give it this rating because it has more than one way to get to most forms but it can be hard to navigate if you don't know the terms TRIRIGA uses. Also being a new developer can bring up issues with not knowing exactly where certain things are found. The documentation doesn't help too much sometimes since the TRIRIGA community is pretty small.
Bill Starling | TrustRadius Reviewer

Reliability and Availability

Crestron Fusion

No score
No answers yet
No answers on this topic

Tririga

Tririga 10.0
Based on 2 answers
In the almost 7 months I have been working on my current project there has been exactly one unplanned outage. This was in the QA environment during data migration and was caused by a workflow that was circular and self referencing which caused the processing JAVA memory to spike, not resolve and then crash the server.
Bill Starling | TrustRadius Reviewer

Performance

Crestron Fusion

No score
No answers yet
No answers on this topic

Tririga

Tririga 9.0
Based on 2 answers
TRIRIGA does a good job of this, being a server based web application it is like other web based systems so it's not as fast as a client server application or a local system but it is very consistent across locations and for different roles and employees. This does allow consistent use no matter where people are located. It also does a fair job of notifying the user when it is loading with the spinning circle or hour glass. The reports can get fairly complex but native TRIRIGA reports perform well even when they are complex. They can be a little slow if they are fetching 100's of 1000's of rows but this doesn't take more than 10 or so seconds. I have yet to write a native report that takes more than 20 seconds and that 20 second report is getting data from 4 BO's and nets over 130K rows.
Bill Starling | TrustRadius Reviewer

Support Rating

Crestron Fusion

No score
No answers yet
No answers on this topic

Tririga

Tririga 7.0
Based on 2 answers
The process does seem to take some time and has to go through a preset escalation process. IBM does a good job of communicating through the process, it just seems to take it's natural course.
Bill Starling | TrustRadius Reviewer

Implementation Rating

Crestron Fusion

No score
No answers yet
No answers on this topic

Tririga

Tririga 8.0
Based on 2 answers
Do research on the client processes and determine which modules need to be implemented and in which order they should be implemented in.
Bill Starling | TrustRadius Reviewer

Alternatives Considered

Crestron Fusion

We had several competitors to Crestron and in part because of Fusion and because of their DMPS line we have standardized on their products. Having this level of standardization really helped us have a much more solid solution. We have brought down our incidents from 90 per month to under ten.
Mark Fitzgerald | TrustRadius Reviewer

Tririga

Much faster web based program with more category options and ease of mass batch printing.
Kelleyann Montpetit | TrustRadius Reviewer

Scalability

Crestron Fusion

No score
No answers yet
No answers on this topic

Tririga

Tririga 8.0
Based on 1 answer
TRIRIGA can be split into many servers and is easily scaled over multiple environments. TRIRIGA is also capable of being implemented on multiple operating systems and a wide range of environments with different database management systems. This makes it easy for clients to choose since they can choose vendors they have previous relationships with or are required to use for various reasons.
Bill Starling | TrustRadius Reviewer

Return on Investment

Crestron Fusion

  • Fusion has helped us make decisions on what types of equipment is being used in each room. It helped us eliminate parts not being used and saving us money in design and supportability.
  • It has also helped us in that each morning we scan for what systems need attention. This has helped us create a much higher uptime.
Mark Fitzgerald | TrustRadius Reviewer

Tririga

  • It's a positive and works well with the business.
  • It doesn't "stand out" from competitors but has great potential if updates were establisthed.
  • The pros outweigh the cons when using Tririga.
Monica Vasquez | TrustRadius Reviewer

Pricing Details

Crestron Fusion

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tririga

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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