CrowdStrike Falcon vs. RackFoundry Total Security Management (discontinued)

I would highly recommend CrowdStrike Falcon to any organization serious about bolstering its cybersecurity defenses. The platform's effectiveness in threat detection, proactive mitigation, and scalability make it a valuable asset in today's ever-evolving threat landscape. Despite some learning curves and integration challenges, the return on investment and the overall security enhancement justify its strong recommendation.

Incentivized

RackFoundry Total Security Management (TSM) is suited for most companies that have the same challenge as my team had. If you are looking to purchase one security tool and spend most of your allocated budget then I would not recommend this for you. However, if you are looking for something close to a single pane of glass, (granted there is no such thing) this solution does come close as they have the main components built in such as their FW/IPS/IDS/SIEM. Before selecting RackFoundry we had two options which were: 1) Upgrade our current solution and spend an overbearing amount 2) Search for new vendors and maybe procure 1-3 devices and then manually integrate them. Because this was a unified console and integration between devices was simple, we were able to obtain 4-6 security functions and we even had some sense of security visibility via the SIEM. It's not as powerful as Splunk or LogRhythm, but it definitely does the job

• The Log analysis is very detailed and easy to use.
• Prevent and block all type of malwares.
• Great threat intelligence which is very up-to-date with the recent cyber attacks
• very user friendly in access and management
• Automated feature of detecting, taking action and closing incidents using fusion workflow.

Incentivized

• Making promises about a service and product.
• Advertising a good price and offering great services.
• Supposedly offer 24/7 365 level 1 threat triaging.

• Sometimes updates to sensor versions fail, which requires manual intervention by internal staff members
• The variety of different administrative privilege levels is vast and sometimes confusing
• Proactive notifications confirming the health of the environment would be great instead of just reporting on potential issues

Incentivized

• It has been my first year with Rack Foundry and at this point I have to say everything has been smooth, from implementation to support.

Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.

Incentivized

I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.

Incentivized

Support is generally pretty fast and gets right to the issue. We haven't had to use them much, fortunately, but the issues and questions we've had are usually answered quickly. The customer success manager/account manager you're assigned will also follow up with you on a regular cadence to ensure you're getting the most out of the subscription. There's not a whole lot of room to improve, other than the general confusion about what is/what is not covered in custom packages you're subscribed to. The initial purchase took much longer because of a package name changes and realignments of different modules into those packages.

Incentivized

There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.

Incentivized

The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.

Incentivized

Read the documentation

Incentivized

CrowdStrike Falcon's cloud-native architecture gives it an edge in terms of scalability, ease of deployment, and real-time threat intelligence updates. The user interface of Falcon is intuitive and offers clear visibility into our organization's threat landscape. Our team felt more comfortable navigating Falcon's dashboard. CrowdStrike Falcon's API and integration capabilities meant we could easily incorporate it into our existing tech stack, enhancing our other tools. Falcon's seemed more flexible for our specific needs.

Incentivized

Well I have experience with the big names: SecureWorks, IBM and Splunk. Individually their logging tools are much better than RackFoundry's Total Security Management. This is great for large corporations and urban cities, however not so great for municipalities, mid size businesses and companies who fluctuate between 1-7 members on their IT staff. Why? Because it takes too much of their resources and integration with other products gets a little rough as you will need to configure your preferences to theirs. When a company has stability it is great to have a name brand product, however renewals and upgrade costs can be taxing to an organization.

• Centralized resource management means we need less tools to do the same job.
• EDR data is massive and has to be factored into the overall cost of the product. You are exponentially punished for more devices.
• CS has allowed larger coverage over devices and has discovered massive pockets of no protections.

Incentivized

• Overall the product has had a negative impact. Not necessarily on our environment but in the amount of time it has taken to deploy.