CTERA Edge X Series (discontinued) vs. Pure Storage FlashBlade

This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.

If data storage, access, and security [are] of the highest priority to your business then Pure Storage FlashBlade is an excellent tool that must be considered. Analytics or sharing that requires the fastest speeds available will benefit from the NVMe solid-state drives they use which are far superior to spinning rust. It is less ideal for those who do not require such time-critical work.

Incentivized

• Standard File Backup

• Speed. We are seeing large transactions take very little time.
• Upgrades- In-place upgrades of both hardware and software are extremely easy.
• Ease of use- I have several engineers working on this and from setup to day to day operations it is extremely easy to maintain.

Incentivized

• SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
• Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
• Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
• Documentation, plenty of fodder but no real tech there.

• When reporting out a user has exceeded there quote, it only references the UID. It would certainly be nice it calls out the UID name that is clearly present in the Dashboard.
• The ability to determine a snapshot total size would be helpful.
• Proactive reachout to discuss new versions and assist in planning the upgrade would be a key win.

Incentivized

Good API, multi-protocol support is great.

Without exception, the contacts with support have been quick and extremely knowledgeable. I do not fear getting an underqualified engineer to assess or work on my arrays. In addition to this support structure, the sales engineers are top notch as well.

Incentivized

Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.

The NetApp a800 we tested was 14% faster than Pure FlashBlade with NFS workloads. However, NetApp lacked ease of administration and performing simple tasks such as creating multiple NFS volumes required scripting from the command line. Our flashblade contained 15 baldes and our NetApp was a clustered pair with each half containing 24 nvme devices.

Incentivized

• NONE, it about put us out of business

• We were able to consolidate 5 different storage platforms of lesser performance onto a single Flashblade and achieve much, much lower latency and higher throughput.
• We've been able to reduce the amount of training and configuration required to just Pure Flashblade, instead of 5 different vendors and products.
• In addition to our core use cases, Flashblade has capabilities that we are pursuing for some new projects, i.e. analytics data store and the object store features.

Incentivized