What users are saying about
2 Ratings
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Score 10 out of 100
6 Ratings
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Score 9.6 out of 100

Attribute Ratings

  • Curve Hero is rated higher in 1 area: Likelihood to Recommend
  • Curve Hero and Open Dental Software are tied in 1 area: Support Rating

Likelihood to Recommend

10.0

Curve Hero

100%
1 Rating
9.5

Open Dental Software

95%
3 Ratings

Likelihood to Renew

Curve Hero

N/A
0 Ratings
10.0

Open Dental Software

100%
1 Rating

Usability

Curve Hero

N/A
0 Ratings
7.0

Open Dental Software

70%
1 Rating

Support Rating

10.0

Curve Hero

100%
2 Ratings
10.0

Open Dental Software

100%
1 Rating

Likelihood to Recommend

Curve Hero

It is fantastic for any office that has more that one location. It takes away the lagging server problem and allows you to see schedules in all locations individually or together. You have the capability of running everything as one office but also separating them internally. Patients love the flexibility of moving between offices seamlessly. No more forwarding over records to one of your other locations.
Lynette Williams | TrustRadius Reviewer

Open Dental Software

Open Dental [Software] is well suited to a practice that is willing to put time into customizing it to their needs. Since it is open-source software, it's not completely ready to use right out of the box, but comes with flexibility that other dental software lack. As such, you can make it work for whatever you need for your individual practice. If you're not super tech-savvy, they have a team that will help you with these customizations at a reasonable cost.
Kathryn Allison | TrustRadius Reviewer

Pros

Curve Hero

  • Flexibility to use from anywhere, anytime.
  • Ease of use-simple and easy to use.
  • They listen to customers suggestions for improvement and implement them if possible.
Lynette Williams | TrustRadius Reviewer

Open Dental Software

  • User Interface is simple to learn
  • Integrates well with all imaging programs
  • Support techs are amazing, and remember your name when you call
  • It's cheaper than almost all alternatives, but the value is higher
  • Lots of plug-ins are available
  • Awesome user community of dentists that love to talk about how they've incorporated plug-ins and other features
  • Lots of reports to choose from, or you can make your own
Dan Gospe | TrustRadius Reviewer

Cons

Curve Hero

  • I really don't have anything that I don't like. they are always making improvements.
Lynette Williams | TrustRadius Reviewer

Open Dental Software

  • Open Dental [Software] has issues when users try to open more than one window at a time.
  • There is no way to copy/paste provider schedules, so you have to schedule each day individually.
Kathryn Allison | TrustRadius Reviewer

Pricing Details

Curve Hero

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Open Dental Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Curve Hero

No score
No answers yet
No answers on this topic

Open Dental Software

Open Dental Software 10.0
Based on 1 answer
Our practice functions well using Open Dental [Software] and it's a very affordable option. So long as the customer service remains excellent and the price stays competitive, we have no reason to go through the hassle of changing software.
Kathryn Allison | TrustRadius Reviewer

Usability

Curve Hero

No score
No answers yet
No answers on this topic

Open Dental Software

Open Dental Software 7.0
Based on 1 answer
Open Dental [Software] works great....until you try to open multiple windows. This is the one feature that needs serious improvement with the product. I've had to force quit/terminate the software more times than I can count because it froze when I tried to open up a second window to complete a task. Other than this one issue, it's a very usable product.
Kathryn Allison | TrustRadius Reviewer

Support Rating

Curve Hero

Curve Hero 10.0
Based on 2 answers
They always go the extra mile in helping to fix or correct any issue we are having.
Lynette Williams | TrustRadius Reviewer

Open Dental Software

Open Dental Software 10.0
Based on 1 answer
Open Dental's customer support team has gone above and beyond for us. There was a 2-3 month period where we couldn't go more than 5 minutes without the software crashing - which was an issue with our server and not with their product. Despite it being our issue, the customer service team remained in constant contact with us and with our IT support company until the issue was resolved.
Kathryn Allison | TrustRadius Reviewer

Alternatives Considered

Curve Hero

We evaluated Carestack software but found it far too complicated and too many steps to do. It was lacking the ease of use that Curve Hero has. We were looking for something that was user-friendly and easy to understand Curve Hero had all of that.
Lynette Williams | TrustRadius Reviewer

Open Dental Software

Open Dental is faster than the alternatives, and the support is much better with very low hold times. It's more customizable with lots of plug-ins available, although they aren't really needed. A strong user community group is available as well, where you can see different use cases and read up on experiences of other users of the software.
Dan Gospe | TrustRadius Reviewer

Return on Investment

Curve Hero

  • The new Playbook Dashboards enable you to keep a pulse on your practice. They are a great way to see where you are financially at all times.
  • It gave our administrative staff, office manager flexibility to work anytime from anywhere.
  • Allows our dr and emergency on-call personnel to access patients records at all times in the case of after hours emergency.
Lynette Williams | TrustRadius Reviewer

Open Dental Software

  • The cost of Open Dental is minimal, so ROI is huge.
Dan Gospe | TrustRadius Reviewer

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