Likelihood to Recommend It is well suited for larger organizations. It cannot be used by single individuals like people who use Prezi or Powerpoint. If you are a large organization and looking to save on productivity, time, and improve branding across marketing and sales pitches, this software is absolutely amazing. I would highly recommend anyone heading up a company with 25 employees or more consider the software.
Read full review Pipedrive's lead management features are top-notch, particularly the ability to automate email correspondence and receive alerts when necessary. It has an excellent pipeline, opportunity management, and sales automation without coding: —Exceptional cost-effectiveness. —User-friendliness. —Usability. —Top-notch search filter. However, its speed could be increased because adding new actions requires numerous taps and swipes.
Read full review Pros It allows you collaborate and share across your organization. It integrates video seamlessly into any presentation you create. It have an incredible slide library management component that stores everything in the cloud for the users. Used by major fortune 100 companies, it allows for organizations to present their best and look their best. Read full review Great visual visibility of the funnel plus easy to drag the deals across the stages The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC) The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed Read full review Cons I think the analytics piece could be improved a little more. Read full review Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact. Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly. Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it. Read full review Likelihood to Renew Because it provides a great user experience, it makes my organization look good in front of pitches, and the software is great from a collaboration perspective. Plus, I like the fact that i can use video incredible well with all of my presentations. It has minor challenges and takes time to figure out, but once you do the sky is the limit.
Read full review -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review Usability There is a learning curve that caused a slow adoption but overall the UI looks great and the support is helpful when there is an issue that you need to be addressed. The marketplace integrations (developed by Pipedrive) could definitely use some work as they're not as seamless as we'd hoped for!
Read full review Support Rating Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review Implementation Rating Experiment is the only way to start
Read full review Alternatives Considered I think they are all stacking up against each other. Powerpoint is a free alternative. But I think CustomShow doesn't focus on better looking powerpoint slides....it focuses on better looking presentations period. Because of that, CustomShow is really in a different category of business presentation software and up there with Clearslide.
Read full review I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review Return on Investment It has had a positive ROI in that the level of productivity in creating presentations has grown. Read full review Pipedrive has had an extremely positive impact on our overall business objectives. More specifically, the return on investment has been magnified by the fact that it is fairly inexpensive. I can recall 2-3 conversations which prompted my boss and myself to note how convenient Pipedrive is. Like most companies, it can often feel like we are spinning many plates at once. Even when our team is not able to connect in person every day, our projects are capable of progressing. Pipedrive has allowed us to press forward where we (normally) would have lacked the communication necessary in doing so. Read full review ScreenShots CustomShow.com Screenshots