Cvent Event Diagramming vs. FCS Hospitality Operations Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cvent Event Diagramming
Score 9.3 out of 10
N/A
Cvent Event Diagramming (Social Tables) is a software application that allows event planners and properties to work together online. Cvent's cloud-based hospitality software positions event properties to increase sales and work more collaboratively and efficiently with their event, and meeting customers. The vendor boasts over 175,000 unique users who rely on Social Tables and state that over 4 million events have been planned within the platform.
$199
per month billed annually
FCS Hospitality Operations Management
Score 9.0 out of 10
N/A
Singaporean company FCS Computer Systems offers the FCS Hospitality Operations Management Suite, a modular set of applications meant to provide an end-to-end or integratable set of applications primarily oriented around guest experience.N/A
Pricing
Cvent Event DiagrammingFCS Hospitality Operations Management
Editions & Modules
ESSENTIAL
$0
PROFESSIONAL
$199
per month billed annually
CUSTOM PACKAGE
Contact
No answers on this topic
Offerings
Pricing Offerings
Cvent Event DiagrammingFCS Hospitality Operations Management
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cvent Event DiagrammingFCS Hospitality Operations Management
Top Pros
Top Cons
Features
Cvent Event DiagrammingFCS Hospitality Operations Management
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Cvent Event Diagramming
6.5
3 Ratings
24% below category average
FCS Hospitality Operations Management
-
Ratings
Responsive Design for Web Access5.92 Ratings00 Ratings
Mobile Application6.73 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile6.82 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Cvent Event Diagramming
7.3
1 Ratings
11% below category average
FCS Hospitality Operations Management
-
Ratings
Calendar integration6.41 Ratings00 Ratings
Meeting initiation7.31 Ratings00 Ratings
Integrates with social media6.41 Ratings00 Ratings
Slideshows7.31 Ratings00 Ratings
Event registration9.11 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Cvent Event Diagramming
3.2
1 Ratings
86% below category average
FCS Hospitality Operations Management
-
Ratings
Live chat2.71 Ratings00 Ratings
Q&A3.61 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Cvent Event Diagramming
7.6
2 Ratings
12% below category average
FCS Hospitality Operations Management
-
Ratings
User authentication7.32 Ratings00 Ratings
Participant roles & permissions7.32 Ratings00 Ratings
Confidential attendee list8.21 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Cvent Event Diagramming
5.8
2 Ratings
36% below category average
FCS Hospitality Operations Management
-
Ratings
Branding options5.52 Ratings00 Ratings
Integration to Marketing Automation5.52 Ratings00 Ratings
Attendee list export6.41 Ratings00 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Cvent Event Diagramming
5.5
3 Ratings
38% below category average
FCS Hospitality Operations Management
-
Ratings
Registration, RSVP, and ticketing7.31 Ratings00 Ratings
Email marketing7.31 Ratings00 Ratings
Audience engagement1.81 Ratings00 Ratings
Networking7.32 Ratings00 Ratings
Event analytics3.61 Ratings00 Ratings
Best Alternatives
Cvent Event DiagrammingFCS Hospitality Operations Management
Small Businesses
OneCause
OneCause
Score 9.2 out of 10

No answers on this topic

Medium-sized Companies
OneCause
OneCause
Score 9.2 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises
Whova
Whova
Score 9.0 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cvent Event DiagrammingFCS Hospitality Operations Management
Likelihood to Recommend
9.4
(52 ratings)
9.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Support Rating
8.3
(25 ratings)
-
(0 ratings)
User Testimonials
Cvent Event DiagrammingFCS Hospitality Operations Management
Likelihood to Recommend
Cvent
It's the best software I've used. It allowed me to collaborate on a huge event with multiple stakeholders to ensure the main planner understood the venue and capacity issues. It's also allowed me to realize the scope of venue needs and abilities. Very helpful in visualizing a space
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FCS Computer Systems
It is appropriate for running a hotel and using it to maintain pertinent information needed across the board for customers, requests, tracking trends and revenue.
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Pros
Cvent
  • User-friendly. It's easy for us to train other team members/staff/volunteers to use the front-end system for registration and event check-in.
  • Social Tables is great for creating custom room layouts and diagrams.
  • Social tables is customizable. We're able to capture specific information for attendees, and can "tag" them when additional info is needed.
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FCS Computer Systems
  • Tracking pertinent cusomter information.
  • Providing a one stop solution to handling multiple needs for the hotel.
  • Storing and computing data needed to monitor revenue and trends etc.
  • Providing multiple solution for services such as housekeeping, communication among depts, and concierge.
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Cons
Cvent
  • A development that would be useful would be the ability to reorder the diagrams to a custom order in one event so that when exported as one document, they are in an order that can be customized to flow well for the meeting planner.
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FCS Computer Systems
  • Room for improvement would be that at times the system runs a little slower than we would like it to. When you are busy you need things to be at its best especially when creating a seamless experience for your guests.
  • Keeping up to date with the ever growing software and adding a few more perks or enhancements.
  • Shortening the time it takes to fix glitches in the system.
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Likelihood to Renew
Cvent
No answers on this topic
FCS Computer Systems
The program is amazing and there wouldn't be a reason not to continue. Go with what works, and this works.
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Support Rating
Cvent
The support was exceptional, and they remained an arm's reach away for when we ran into any questions after we began using the tool. Overall, we experienced phenomenal customer service. We also had more than one web-based call where their team would walk us through examples and answer any questions we had.
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FCS Computer Systems
No answers on this topic
Alternatives Considered
Cvent
It has similar tools that MeetingMatrix has, but the Collaboration, or allowing vendors access is the feature that I appreciate the most that Cvent Event Diagraming offers that MeetingMatrix did not have. It is also easier to save as a PDF to print and email a version to vendors as well
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FCS Computer Systems
The system is really easy to use and to implement into your business. Training for the software is fairly easy which is important for new hires and so forth. When you think about any company which provides services in numerous ways, you really want a program that can be seamless throughout the department's and this software does just that.
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Return on Investment
Cvent
  • This program allows us to be nimble in our communication with our vendors and clients.
  • This program has empowered my new staff members to solve problems discreetly and on their own, prior to bringing them to my attention. It is a key tool to our success.
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FCS Computer Systems
  • So far it has been an overall positive experience. It is easy to use, easy to train employees, and easy to implement into your business.
  • It is very beneficial for tracking analytics and running much needed data to watch for trends.
  • You can literally track everything down: hospitality needs, bedding costs, shipments, etc.
Read full review
ScreenShots

Cvent Event Diagramming Screenshots

Screenshot of Diagramming SoftwareScreenshot of Check In and Attendee ManagementScreenshot of Photo-Realistic 3DScreenshot of Seating and Attendee ManagementScreenshot of Sales & Catering CRM Software