45 Ratings
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Score 8.6 out of 100
1 Rating
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Score 9 out of 100

Likelihood to Recommend

Cvent Social Tables

Cvent Social Tables is my number one choice for diagramming event spaces. They have so many different pre-set templates of common set-ups as well as the ease of customization of said set-ups. Especially now with event set-ups and social distancing so crucial, it puts our customers' minds at ease to see the space laid out with CDC guidelines. It really increases our customers' confidence in hosting safe meetings.
Monique Frankfort | TrustRadius Reviewer

FCS Hospitality Operations Management

It is appropriate for running a hotel and using it to maintain pertinent information needed across the board for customers, requests, tracking trends and revenue.
Kenyata Garner | TrustRadius Reviewer

Pros

Cvent Social Tables

  • User-friendly. It's easy for us to train other team members/staff/volunteers to use the front-end system for registration and event check-in.
  • Social Tables is great for creating custom room layouts and diagrams.
  • Social tables is customizable. We're able to capture specific information for attendees, and can "tag" them when additional info is needed.
Lisa Kelley, CMP | TrustRadius Reviewer

FCS Hospitality Operations Management

  • Tracking pertinent cusomter information.
  • Providing a one stop solution to handling multiple needs for the hotel.
  • Storing and computing data needed to monitor revenue and trends etc.
  • Providing multiple solution for services such as housekeeping, communication among depts, and concierge.
Kenyata Garner | TrustRadius Reviewer

Cons

Cvent Social Tables

  • Improving service perimeter so that we can export multiple diagrams as one document rather than as individual PDFs. Currently because of the service perimeter settings, when we try to utilize the 'Export All' function, each diagram prints extremely small on the page.
  • I would like to be able to save specific colors as favorites. I tend to color code the items on a diagram (all AV in orange, all F&B in light blue, all items clients are providing in yellow, etc.). Currently, if I want to use a specific shade of a color, I have to select a currently shaded item and copy/paste the color code. Makes for extra steps in an otherwise quick process.
Stephanie D'Angelo | TrustRadius Reviewer

FCS Hospitality Operations Management

  • Room for improvement would be that at times the system runs a little slower than we would like it to. When you are busy you need things to be at its best especially when creating a seamless experience for your guests.
  • Keeping up to date with the ever growing software and adding a few more perks or enhancements.
  • Shortening the time it takes to fix glitches in the system.
Kenyata Garner | TrustRadius Reviewer

Likelihood to Renew

Cvent Social Tables

No score
No answers yet
No answers on this topic

FCS Hospitality Operations Management

FCS Hospitality Operations Management 9.0
Based on 1 answer
The program is amazing and there wouldn't be a reason not to continue. Go with what works, and this works.
Kenyata Garner | TrustRadius Reviewer

Support Rating

Cvent Social Tables

Cvent Social Tables 7.9
Based on 32 answers
The support was exceptional, and they remained an arm's reach away for when we ran into any questions after we began using the tool. Overall, we experienced phenomenal customer service. We also had more than one web-based call where their team would walk us through examples and answer any questions we had.
Chelsea Benge | TrustRadius Reviewer

FCS Hospitality Operations Management

No score
No answers yet
No answers on this topic

Alternatives Considered

Cvent Social Tables

Cvent Social Tables is easier to use and has second to none customer service. Overall, we found that social tables provides a more lifelike, realistic depiction of the space, which is key when organizing massive show floors. It is also easier to show why certain booths are priced higher/lower than others due to where they are in the space.
Anonymous | TrustRadius Reviewer

FCS Hospitality Operations Management

The system is really easy to use and to implement into your business. Training for the software is fairly easy which is important for new hires and so forth. When you think about any company which provides services in numerous ways, you really want a program that can be seamless throughout the department's and this software does just that.
Kenyata Garner | TrustRadius Reviewer

Return on Investment

Cvent Social Tables

  • This program allows us to be nimble in our communication with our vendors and clients.
  • This program has empowered my new staff members to solve problems discreetly and on their own, prior to bringing them to my attention. It is a key tool to our success.
Anonymous | TrustRadius Reviewer

FCS Hospitality Operations Management

  • So far it has been an overall positive experience. It is easy to use, easy to train employees, and easy to implement into your business.
  • It is very beneficial for tracking analytics and running much needed data to watch for trends.
  • You can literally track everything down: hospitality needs, bedding costs, shipments, etc.
Kenyata Garner | TrustRadius Reviewer

Screenshots

FCS Hospitality Operations Management

Pricing Details

Cvent Social Tables

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

FCS Hospitality Operations Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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