What users are saying about
20 Ratings
20 Ratings
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Score 6.7 out of 100
4 Ratings
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Score 10 out of 100

Likelihood to Recommend

Daptiv

I would recommend Daptiv for anyone who is look for a collaborative tool that is easy to use and provides excellent results for project management and resource allocation. The tool offers many various capabilities and is not isolated for use with one or two workgroups. Its versatility allows many workgroups across many different organizations to use it. In my previous role, I used Daptiv in both a Project Management and Account Services Information Technology role. In my current workplace, I would like to leverage Daptiv for Product Launch and tracking as well as change request visibility in the Release Management Organization of a pharmaceutical company. Both roles and companies are vastly different however Daptiv would serve a great purpose in both situations although my needs are different.
Diana Ruggiano | TrustRadius Reviewer

Replicon Polaris PSA

It is perfect for inputing time sheets, time offs and expenses. It is hosted on the cloud, so accessible from anywhere, and even from mobile. It should nonetheless do just that, as it is not suited to track the work that you are doing or details about it. It is completely useless in that case.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Daptiv
6.8
Replicon Polaris PSA
Task Management
Daptiv
5.6
Replicon Polaris PSA
Resource Management
Daptiv
7.5
Replicon Polaris PSA
Gantt Charts
Daptiv
6.1
Replicon Polaris PSA
Scheduling
Daptiv
7.0
Replicon Polaris PSA
Workflow Automation
Daptiv
4.0
Replicon Polaris PSA
Team Collaboration
Daptiv
7.0
Replicon Polaris PSA
Support for Agile Methodology
Daptiv
3.9
Replicon Polaris PSA
Support for Waterfall Methodology
Daptiv
8.5
Replicon Polaris PSA
Document Management
Daptiv
6.5
Replicon Polaris PSA
Email integration
Daptiv
8.0
Replicon Polaris PSA
Mobile Access
Daptiv
7.0
Replicon Polaris PSA
Timesheet Tracking
Daptiv
9.5
Replicon Polaris PSA
Change request and Case Management
Daptiv
7.0
Replicon Polaris PSA
Budget and Expense Management
Daptiv
8.0
Replicon Polaris PSA

Professional Services Automation

Daptiv
7.7
Replicon Polaris PSA
Quotes/estimates
Daptiv
9.0
Replicon Polaris PSA
Invoicing
Daptiv
7.0
Replicon Polaris PSA
Project & financial reporting
Daptiv
7.0
Replicon Polaris PSA

Pros

Daptiv

  • Resource allocation, when fully integrated provides a in depth view of what everyone is working on, as well as their availability.
  • Portfolio reporting provides a good view of where all projects are at in their lifecycle.
  • Time tracking is simple to use.
Anonymous | TrustRadius Reviewer

Replicon Polaris PSA

  • Many of our staff members work on multiple projects. Replicon PSM is ideal for managers to track all staff hours just by running a simple report.
  • It's so easy use & maintain.
  • Support team is really impressive, seem to know their product.
  • Reporting is a breeze.
Rose Hill | TrustRadius Reviewer

Cons

Daptiv

  • The Daptiv UI has seen some significant improvements recently that were long in coming. However I am still waiting for more that are on their plan. Lack of ability to customize what appears on specific screens or to add hover over help for less experienced users make it a difficult sell for some of our occasional users.
  • Daptiv comes with Cognos reports that does allow reporting against all the data elements. However the lack of ability to extract data in any form other than an emailed report significantly limits the ability to interface with the data.
  • Changes to many of the data elements are not tracked to who made changes and when.
  • Access to data elements is at a very broad level making it difficult to allow third party users to use the tool with limited access.
Anonymous | TrustRadius Reviewer

Replicon Polaris PSA

  • Though the technical support staff are always very nice, sometimes they don't seem to understand exactly what the issue is based on our explanation. There have been several times when I've ended up solving the issue on my own without their assistance, despite numerous emails and phone calls. Could be a language barrier issue, perhaps they could receive more training in how companies are actually using the software on a daily basis.
  • Employee time sheets have to be approved by project managers and supervisors prior to my final approval. However, when viewing the time sheets in list form, there is no way for me to tell whether a time sheet has been approved by everyone else. I have to manually open each one and hover over the approver link. It would be helpful if there was a column in the list showing which approvers still need to approve it.
  • There have been a few times when time sheets were accidentally deleted by approvers. In order to retrieve them, we've had to contact Replicon support and have a backup instance of the information created. It would be great if perhaps there was some sort of archive or recently deleted section that could be accessed right away without having to go through Replicon support, a folder or something that would hold on to recently deleted files for a few days or a week just in case they needed to be retrieved.
  • Some of our projects have more than one project manager. Replicon currently allows for co-managers to be assigned to a project, but this status does not seem to include that co-manager in the approval of time sheets and expenses. We have had to manually create an approval path to include that second manager. It would be nice if co-managers would automatically be included in those approval paths.
Meredith Buckley | TrustRadius Reviewer

Likelihood to Renew

Daptiv

Daptiv 10.0
Based on 14 answers
As previously mentioned, we were not able to get the product to solve our particular problem. After time spent implementing a custom solution, it was the decision of the executive team to discontinue the agreement. The costs of training the team didn't outweigh the cost of hiring an employee to do the translation of schedules to web view.
Anonymous | TrustRadius Reviewer

Replicon Polaris PSA

No score
No answers yet
No answers on this topic

Usability

Daptiv

Daptiv 5.0
Based on 3 answers
The main thing that I have to apologize for is the UI. Does the job but just not the flexible responsive experience that most users are used to.
Anonymous | TrustRadius Reviewer

Replicon Polaris PSA

No score
No answers yet
No answers on this topic

Reliability and Availability

Daptiv

Daptiv 10.0
Based on 2 answers
In the 3 years I have worked with Daptiv I think it is been down once. The ONLY partial outages I have ever had have been with report automation.
Anonymous | TrustRadius Reviewer

Replicon Polaris PSA

No score
No answers yet
No answers on this topic

Support Rating

Daptiv

Daptiv 7.0
Based on 2 answers
Good support team! Developed relationships and were very pleasant to talk to. Daptiv went above and beyond on ensuring the customers were satisfied
Kiara Rawa | TrustRadius Reviewer

Replicon Polaris PSA

No score
No answers yet
No answers on this topic

Implementation Rating

Daptiv

Daptiv 5.0
Based on 1 answer
I recommend using daptiv resources on your implementation to help with setup and training.
Anonymous | TrustRadius Reviewer

Replicon Polaris PSA

No score
No answers yet
No answers on this topic

Alternatives Considered

Daptiv

Daptiv is an integrated toolset that satisfies our needs for multiple functions (project intake, resource capacity management, time tracking, portfolio planning and management). Daptiv was selected based on our evaluation of multiple tools. It was a close race between a couple of tools but we felt that Daptiv was a better fit for both our immediate and long term needs.
Anonymous | TrustRadius Reviewer

Replicon Polaris PSA

We used to track time on JIRA on the tickets. This was good enough for time tracking, but didn't integrate efficiently with accounting software, so accountants had to replicate manually the data from JIRA to their software in order to bill clients. Using Replicon made things much easier for them.
Anonymous | TrustRadius Reviewer

Scalability

Daptiv

Daptiv 10.0
Based on 1 answer
We are quickly able to add more users as needed.
Anonymous | TrustRadius Reviewer

Replicon Polaris PSA

No score
No answers yet
No answers on this topic

Return on Investment

Daptiv

  • Better customer service - In Daptiv I can easily track the amount of time I worked on a project, so I can then tell my client accurately how much time I spent.
  • Effectively managing budgets - When I know I need to stick to a certain budget on a project, I can carefully plan and be aware of my time and money spent in Daptiv.
Anonymous | TrustRadius Reviewer

Replicon Polaris PSA

  • No negative; we just use it for timesheets.
Erin Peretti | TrustRadius Reviewer

Pricing Details

Daptiv

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Replicon Polaris PSA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Daptiv
8.0
Replicon Polaris PSA
10.0

Likelihood to Renew

Daptiv
10.0
Replicon Polaris PSA

Usability

Daptiv
5.0
Replicon Polaris PSA

Reliability and Availability

Daptiv
10.0
Replicon Polaris PSA

Support Rating

Daptiv
7.0
Replicon Polaris PSA

Implementation Rating

Daptiv
5.0
Replicon Polaris PSA

Scalability

Daptiv
10.0
Replicon Polaris PSA

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