Datadog vs. OpenText SiteScope

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Datadog
Score 8.5 out of 10
N/A
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
$0
Up to 5 hosts
OpenText SiteScope
Score 8.0 out of 10
N/A
OpenText's SiteScope is an agentless application performance monitoring tool with hybrid support across a variety of systems and vendors. Sitescope also offers automated workflow and incident identification and remediation capabilities, and rapid installation-to-monitoring processes.N/A
Pricing
DatadogOpenText SiteScope
Editions & Modules
Free
$0
Up to 5 hosts
Log Management
$1.27
Per Million Log Events
Standard
$15/host
Up to 500 hosts
Infrastructure
$15.00
Per Host Per Month
APM
$31.00
Per Host Per Month
Enterprise
Custom
500+ hosts
No answers on this topic
Offerings
Pricing Offerings
DatadogOpenText SiteScope
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
DatadogOpenText SiteScope
Top Pros
Top Cons
Features
DatadogOpenText SiteScope
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Datadog
-
Ratings
OpenText SiteScope
8.1
6 Ratings
6% above category average
Application monitoring00 Ratings6.16 Ratings
Database monitoring00 Ratings8.25 Ratings
Threshold alerts00 Ratings8.96 Ratings
Predictive capabilities00 Ratings7.94 Ratings
Application performance management console00 Ratings8.04 Ratings
Collaboration tools00 Ratings7.34 Ratings
Out-of-the box templates to monitor applications00 Ratings8.76 Ratings
Application dependency mapping and thresholding00 Ratings8.86 Ratings
Virtualization monitoring00 Ratings9.15 Ratings
Server availability and performance monitoring00 Ratings8.86 Ratings
Server usage monitoring and capacity forecasting00 Ratings8.95 Ratings
IT Asset Discovery00 Ratings6.65 Ratings
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DatadogOpenText SiteScope
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Score 8.9 out of 10
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Score 9.2 out of 10
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Score 8.9 out of 10
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Score 9.2 out of 10
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User Ratings
DatadogOpenText SiteScope
Likelihood to Recommend
9.1
(22 ratings)
6.9
(6 ratings)
Usability
10.0
(1 ratings)
8.0
(1 ratings)
Support Rating
8.9
(6 ratings)
6.0
(1 ratings)
User Testimonials
DatadogOpenText SiteScope
Likelihood to Recommend
Datadog
DataDog Is well suited to all of the Infrastructure Monitoring Solutions, DB monitoring, and other Network monitoring also. It's not well suited because it cannot give perfect Infrastructure recommendations for our use case but also For example: If we are using AWS DB to monitor performance insights then Datadog is less effective there because AWS gives very niche recommendations.
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OpenText
SiteScope is definitely well suited in an HP server environment. It is also well suited for virtual server environments. It is also well suited for those who are happy with email and text based message alerting. It may not be appropriate in other environments where monitoring physical components is critical. Because HP SiteScope does not monitor certain physical components, it does fall short of being able to be a "one stop shop solution" in regard to monitoring. It is not well suited for those looking for logic in how alerts are sent and cascade to other people or groups.
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Pros
Datadog
  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
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OpenText
  • Alerts can be configured as per business requirement.
  • It can take remedial action, when defined for a particular situation.
  • Severity, priority of tickets which are created upon a trigger can be well defined.
  • The teams which need to be alerted can be configured in the tool itself, in case of any event.
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Cons
Datadog
  • We had a couple "integrations" that had some issues during setup, but Support addressed them very quickly
  • Unnecessary alerts about DataDog components...by the time I see them, they're almost always also fixed
  • I wish there was a DataDog mobile app that would have dedicated alerts (configurable per alert to override Do Not Disturb setting) instead of relying on emails notifications that could be overlooked in the midst of many incoming emails around the same time.
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OpenText
  • Sitescope is particularly used for infrastructure monitoring. Other kinds of monitors cannot be set using HP sitescope.
  • Sitescope cannot have graphs like splunk which is why we have splunk as well which is an additional cost for the company.
  • We can't have a direct regex operations on data inside HP sitescope. We need to have the logs placed as a single log and then do that.
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Usability
Datadog
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
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OpenText
Very straightforward and easy to use once you get past the short learning curve.
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Support Rating
Datadog
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
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OpenText
Can't really answer this. Setup was easy and no support has really been used at this point.
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Alternatives Considered
Datadog
We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
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OpenText
SiteScope unified console is a powerful tool for operators to easily detect warnings and alerts grouped by its hierarchical organization with real-time status displaying continuously the whole health map.
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Return on Investment
Datadog
  • Visibility into website issues and performance problems has improved our company communication.
  • Handling and detecting site issues faster has improved customer satisfaction and retention.
  • Configuration of the Datadog site can take a bit of time and we lost a bit of developer time during that process.
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OpenText
  • Sitescope does exactly what it was purchased for. It may take some time to set it up but once its set up it is a rock solid product.
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ScreenShots

Datadog Screenshots

Screenshot of Out-of-the-box and easily customizable monitoring dashboards.Screenshot of Datadog is built to give visibility across teams. You can discuss issues in-context with production data, annotate changes and notify your team, see who responded to that alert before, and remember what was done to fix it.Screenshot of Datadog seamlessly unifies traces, metrics, and logs—the three pillars of observability.Screenshot of Collect monitoring data from across your entire stack with Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map decomposes your application into all its component services and draws the observed dependencies between these services in real timeScreenshot of Centralize log data from any source.