Likelihood to Recommend DataDog Is well suited to all of the Infrastructure Monitoring Solutions, DB monitoring, and other Network monitoring also. It's not well suited because it cannot give perfect Infrastructure recommendations for our use case but also For example: If we are using AWS DB to monitor performance insights then Datadog is less effective there because AWS gives very niche recommendations.
Read full review Power Admin PA Server Monitor works great for our needs. We do however wish that it worked for Linux Operating Systems.
Read full review Pros APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair. Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done. Lightweight agent on hosts Read full review Alerts us when a server, storage device, or network device goes offline. Alerts us when a critical service running on a server stops running. Alerts us if files change, are removed, or are created. Alerts us if an unauthorized file type has been created on a monitored system Generate up-time reports for Executives. Read full review Cons We had a couple "integrations" that had some issues during setup, but Support addressed them very quickly Unnecessary alerts about DataDog components...by the time I see them, they're almost always also fixed I wish there was a DataDog mobile app that would have dedicated alerts (configurable per alert to override Do Not Disturb setting) instead of relying on emails notifications that could be overlooked in the midst of many incoming emails around the same time. Read full review It does have bulk settings tools to set up bulk settings for multiple devices, but to me it could be a bit easier to use. However, I ran into a snag and reached out to support and they are great. It does not support Linux Operating Systems. Read full review Likelihood to Renew Excellent product, easy to use, many features, and fast/excellent support.
Read full review Usability The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
Read full review It is an excellent product that is much easier to use than many other open source type offerings. Easy learning curve.
Read full review Support Rating The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
Read full review Very fast, knowledgeable, and helpful support.
Read full review Implementation Rating Overall it is an easy install and setup and their support is very fast and helpful
Read full review Alternatives Considered We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
Read full review We tried some open source solutions. But, they were much more difficult to set up and maintain. PA is easy to use "out of the box". We looked at other paid solutions also, but they were cost prohibitive, since we are a small institution.
Read full review Return on Investment Visibility into website issues and performance problems has improved our company communication. Handling and detecting site issues faster has improved customer satisfaction and retention. Configuration of the Datadog site can take a bit of time and we lost a bit of developer time during that process. Read full review It has decreased our critical services downtime, because we are able to VPN in and fix issues as soon as Power Admin alerts us of an issue. ROI has been excellent. It allows us to catch issues before they become critical by alerting us on errors that show up in our Event Logs. Read full review ScreenShots