Datto ALTO is a a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients hybrid backup and recovery with a cloud-based repository and disaster recovery in the cloud. It is administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface. ALTO cross-platform support enables MSPs to protect their client’s data anywhere it lives, from physical servers…
N/A
BDRSuite
Score 8.9 out of 10
N/A
Vembu BDR Suite is a universal backup solution catering to the backup, recovery, and disaster recovery needs of diverse IT environments. It is also optimized for service providers who deliver BaaS and DRaaS to their customers.
Datto Alto has been best suited for our customers who do not have an extremely large amount of data (Less than 2TB). We have had issues with customers that had limitations to how useful the cloud option was based on their internet speed (Rural)
First of all Web UI makes it so much easier to manage, with few clicks you can schedule a backup, you can see the progress and you can instantly recover it. There is a multiple environment support which is great for hybrid environments. Pricing is more reasonable than other high priced backup solutions
Seed an offsite backup. A simple checkbox to seed a large backup prior to backing it up to our datacenter. Previously with another well knows backup provider this was convoluted and time-consuming.
Backup Speed. Vembu BDR is fast and allows me to schedule multiple jobs within time constraints that prohibit some backup products from working.
DR - Vembu BDR provides an option to mirror your backups to an offsite datacenter without taxing production servers with a secondary backup job.
Bare Metal Recovery: the ability to create a custom bootable ISO that you can quickly recover a failed physical server or workstation.
Ease of use: The console is consistent and very easy to use. From initial install to being fully configured takes just a few minutes.
User interface on the servers do not have enough tools to better monitor the systems and finding information is difficult.
User interface at portal is difficult to navigate and confusing
Support documentation is too generic and rarely answers my questions.
Licensing and acquisition. As a reseller and partner the licensing model is confusing and the portal interface to manage licensing should be scrapped and rebuilt. It is difficult to navigate and the available information is too vague.
Recently, communication with new channel contact. My previous contact was articulate and answered my questions.
Did I mention licensing? This is the most confusing and difficult process I've dealt with in 25 years. Makes Microsoft look simple.
Because of the product functions and possibilities: - it's easy to use through WEB browser - installation process is not complicated - Vembu BDR solution is reliable, and works properly. It does the job. This product could get extra points for the appliance that could be imported to virtual environment (no need for windows server license or some linux knowledge).
As outlined in are parts of this review, I have various issues with the way their KB center is structured and how error codes aren't documented or KBs for a specific error provide steps for older versions of the software and aren't applicable to the current version because of a design layout change. "Go here and select Y" where the "here" has been removed and doesn't exist anymore. Or they release a new version without any supporting documentation even though they restructured a lot of the interface and updated the error messages.
It often takes a very long time to get an issue fixed. the support folks seem committed to getting it fixed but they often seem to be trying different things and hoping something works. I did not get the sense that they had a clear idea what was wrong.
It wasn't difficult at all, it fact, it was mostly simple, implementation doesn't require much skills and knowledge, but the configuration part does require some skills to create the jobs and configure certain settings, overall, its an easy implementation, especially for experienced IT People
Datto has been the best so far for backing up servers. Support is quick to resolve issues, and the Code Red team during recovery is calming during the whole process. Recovery is easy to do and does not require reaching out to support for a hidden method to get the recovery to work
I tested Vembu against Veeam and for the price, Vembu was the better option. I also had a great support experience as I had to contact Vembu twice after mistakes I made. While using Veeam the software was not as intuitive and support responses were not as swift and accurate.
We are able to offer our customers a relatively inexpensive offsite data storage option that can also act as a stop-gap if they were to have major hardware failures
we have not had any negative impacts from Datto
The ease of installation/setup of Datto Alto has enabled us to mail out the device to a customer and have them plug it into their network to save us time delivering and setting up if the customer was a long distance from us.
For organizations that use different tools for Backup and recovery, this could be the single tool for Storage and Backup Administrators to automate and work effectively.
Software cost is lesser thus the money can be invested for other tools/software procurement
I don't think there is any negative impact as of now
