What users are saying about
11 Ratings
1 Ratings
11 Ratings
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Score 6.7 out of 100
1 Ratings
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Score 8 out of 100

Likelihood to Recommend

DELMIAWORKS

EnterpriseIQ is very well suited to a company in the plastics industry as the core software would not need to be modified.
Anonymous | TrustRadius Reviewer

Orderwave

If you manage orders of physical goods, Orderwave works just fine! They integrate with many e-comm platforms and are generally well-suited to those who sell products on their site, who want to send automated order receipts and confirmation emails, and for accounting purposes to tally up total sales (including taxes, shipping costs, etc.). The fact that they also integrate with our email platform makes it extra useful so I can really hone in on segmentation and order history. That's pretty invaluable to me, as an email marketer. If you don't sell goods, I can't see it being appropriate
Steffany Winkelmann | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

DELMIAWORKS
10.0
Orderwave
Pay calculation
DELMIAWORKS
10.0
Orderwave
Benefit plan administration
DELMIAWORKS
10.0
Orderwave
Direct deposit files
DELMIAWORKS
10.0
Orderwave
Salary revision and increment management
DELMIAWORKS
10.0
Orderwave
Reimbursement management
DELMIAWORKS
10.0
Orderwave

Customization

DELMIAWORKS
7.0
Orderwave
API for custom integration
DELMIAWORKS
7.0
Orderwave

Security

DELMIAWORKS
8.3
Orderwave
Single sign-on capability
DELMIAWORKS
8.4
Orderwave
Role-based user permissions
DELMIAWORKS
8.2
Orderwave

Reporting & Analytics

DELMIAWORKS
7.4
Orderwave
Dashboards
DELMIAWORKS
7.5
Orderwave
Standard reports
DELMIAWORKS
6.5
Orderwave
Custom reports
DELMIAWORKS
8.2
Orderwave

General Ledger and Configurable Accounting

DELMIAWORKS
8.1
Orderwave
Accounts payable
DELMIAWORKS
8.2
Orderwave
Accounts receivable
DELMIAWORKS
8.2
Orderwave

Inventory Management

DELMIAWORKS
8.9
Orderwave
Inventory tracking
DELMIAWORKS
10.0
Orderwave
Automatic reordering
DELMIAWORKS
8.7
Orderwave
Location management
DELMIAWORKS
9.0
Orderwave
Manufacturing module
DELMIAWORKS
8.0
Orderwave

Order Management

DELMIAWORKS
7.9
Orderwave
Pricing
DELMIAWORKS
8.0
Orderwave
Order entry
DELMIAWORKS
8.4
Orderwave
Credit card processing
DELMIAWORKS
8.0
Orderwave
Cost of goods sold
DELMIAWORKS
7.2
Orderwave

Pros

DELMIAWORKS

  • IQMS does a good job of responding to customer issues. Their tech staff helps with any problems until they are solved sometimes expediting issues up to testing to get the issue resolved.
  • IQMS has competent trainers that do on sight training. They have helped in this area a couple of times with implementation of different modules.
  • IQMS is very user friendly from the production floor all the way to the top of your organization.
Marie Wheaton | TrustRadius Reviewer

Orderwave

  • Order management is clearly important when you run an e-commerce platform. As I can only speak from a marketing perspective (not business intelligence or finance), please know I may be limited in what I know/share. It's seriously a ridiculously useful piece of software. Anyhow. Orderwave allows me to pull in order information into Listrak, our ESP (email service provider). With this information, I can segment on SO many levels such as order total, number of orders, date of last (or all) purchase(s), what was purchased, over what period of time X items were purchased.... the options are limitless.
  • Because I do a lot of testing with my emails - testing the whole customer experience from receiving an email to completing an order - I need the ability to review order information (name, address, items purchased, S&H info, tax info, etc. etc.). While our admin manages all the customization of that order receipt, I'm able to quickly make any changes necessary in the back end, like if I'm seeing a pricing discrepancy between what is advertised on our site and what the final order purchase was (usually due to the way we set up a bundle product and not an issue with the platform).
  • It's really, really easy to see if we have available inventory of select SKUs that we are about to promote. It also gives me an idea if there is an issue with syncing between SAP and Orderwave, or Orderwave and Magento (our e-comm platform).
Steffany Winkelmann | TrustRadius Reviewer

Cons

DELMIAWORKS

  • Accounting reports: accrued receipts reporting makes it difficult to reconcile.
  • Fixed assets: depreciation posts to the general ledger at the asset level, generating inordinately large numbers of relatively meaningless transactions.
  • Process cost: PIT display lacks many useful fields, including vendor name and number.
  • Financial reports carry beyond two decimal places.
  • Report structures are not sensibly arranged, and many reports imbed data within text fields, making manipulation and reporting more time-consuming.
Anonymous | TrustRadius Reviewer

Orderwave

  • I'm not the biggest fan of their email platform, but it does exactly what it needs to do... I just like drag & drop email builders. In addition, I've found that at times the code editor doesn't expand very large, so I often have to copy & paste into a separate code editor (such as Sublime Text) to edit a few lines of code. While the WYSIWYG editor opens in a new window allowing it to more easily expand, I don't get that with the code editor (at least not in Chrome on Mac).
  • Support documentation is still a little difficult to manage, but I have noticed truly significant improvements and am more easily able to find the things I need. Our AM is able to help me when I can't find something, which is a big help. I'm sure in time it will improve more.
  • The overall look and feel feels old. Like the email platform, it does exactly what it needs to do and it does it well without issue. But the innards feel like Windows XP in 2018. The walls are sturdy and supportive; it just needs a new coat of paint. :)
Steffany Winkelmann | TrustRadius Reviewer

Likelihood to Renew

DELMIAWORKS

DELMIAWORKS 8.0
Based on 1 answer
Given how invested we are it would be hard not to renew as don't want to go through another implementation.
Anonymous | TrustRadius Reviewer

Orderwave

No score
No answers yet
No answers on this topic

Usability

DELMIAWORKS

DELMIAWORKS 7.0
Based on 1 answer
Overall much easier to use than our previous system.
Anonymous | TrustRadius Reviewer

Orderwave

No score
No answers yet
No answers on this topic

Support Rating

DELMIAWORKS

DELMIAWORKS 2.0
Based on 1 answer
Very poor, try to call company support as a last resort as I know how much time it will take out of my day without getting a solution. It seems like the help desk does not have appropriate experience using the software. It would be nice of there was a separate support line to call for more experienced users of the software so we don't get someone just reading from the help file.
Anonymous | TrustRadius Reviewer

Orderwave

No score
No answers yet
No answers on this topic

Implementation Rating

DELMIAWORKS

DELMIAWORKS 7.0
Based on 1 answer
It is nice that an IQMS employee helps you with the implementation, however they were more of a technical resource than a project management resource. I wish they could provide a more off the shelf timeline given their experience in implementing the system.
Anonymous | TrustRadius Reviewer

Orderwave

No score
No answers yet
No answers on this topic

Alternatives Considered

DELMIAWORKS

Workday is wonderful from an HR perspective and has way more functionality than IQMS. Workday is also much more intuitive to use and is more customizable to suit your needs. It has much more reporting functionality. I did not select IQMS, it was already in place when I started with the company.
Amanda Koehn, SHRM-SCP | TrustRadius Reviewer

Orderwave

I wasn't involved in the purchasing decision of Orderwave, but I am familiar with IBM Order Management (used in the past) and much prefer Orderwave. It's cleaner and the information I need is more direct an apparent. Despite it's 'old' look, it's far more effective and far easier to use. I need easy. My day is spent between 10+ applications and if something isn't easy to use, I just won't use it. Orderwave lets me do my job well
Steffany Winkelmann | TrustRadius Reviewer

Return on Investment

DELMIAWORKS

  • Our implementation of warehouse management was probably the best investment our company has made recently. The control gained over our inventory is a tremendous asset and allows to see in an instant whether or not we can meet our customers' demands.
Bev Rosebrough | TrustRadius Reviewer

Orderwave

  • It has really helped us with business intelligence and gathering more information on who our customers are, what they have (or haven't) purchased, and how we can more effectively market to them. The BI has also helped our telemarketing side (with the call center) better understand what products are most frequently ordered over the phone vs online.
  • Managing stock levels is super easy and allows our marketing team to more effectively merchandise and promote products. Without this, we would just be guessing what we should promote.
  • I think one of the biggest ROI pieces has been the customizability of the Order Confirmation email. We have a dynamic tool that our email provider offers that serves up products based on what the customer has ordered, viewed, and abandoned, so we can dynamically populate those products in the Order Confirmation email. Orderwave helped us create a custom variable that we could use with our ESP's dynamic code, and we've seen an increase (~3-4%) in sales from the Confirmation email.
Steffany Winkelmann | TrustRadius Reviewer

Screenshots

DELMIAWORKS

Pricing Details

DELMIAWORKS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Orderwave

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

DELMIAWORKS
4.2
Orderwave
8.0

Likelihood to Renew

DELMIAWORKS
8.0
Orderwave

Usability

DELMIAWORKS
7.0
Orderwave

Support Rating

DELMIAWORKS
2.0
Orderwave

Implementation Rating

DELMIAWORKS
7.0
Orderwave

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