What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Likelihood to Recommend

Discourse

Discourse is perfect for communities and basically the best forum software out there. Wherever a forum would make sense, Discourse is probably the best solution. Having said that, small corporations with little external outreach have limited advantages with Discourse, since it's designed to facilitate discussions which happen at a slower pace while startups and small corporations will probably want to move faster with software like Slack.
Elio Qoshi | TrustRadius Reviewer

Source by IC Thrive

Intranet Connections is well-suited for organizations looking for one platform to fulfill a variety of needs, from sharing communication and documentation to create "sections" for various department units. If you're looking specifically to create a searchable knowledgebase, Intranet Connections can do that, but other platforms are potentially more appropriate if that is the only need you're trying to fill.
Kira Cox | TrustRadius Reviewer

Pros

Discourse

  • User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
  • Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
  • Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
Elio Qoshi | TrustRadius Reviewer

Source by IC Thrive

  • Timely Support
  • Excellent Customer Service
Terri Greene | TrustRadius Reviewer

Cons

Discourse

  • Unsure of how to use tags, since they are all lowercase and it feels a bit messy for a user-centric experience.
  • Private Messages can be seen by Administrators, something which might not be clear to everybody.
  • Mailing List Mode is very powerful but it's a bit tiresome to set-up consistently compared to the experience of the Graphical User Interface.
Elio Qoshi | TrustRadius Reviewer

Source by IC Thrive

  • They could have a more modern look & feel. I know they are working on it for very soon.
Mario Pires | TrustRadius Reviewer

Alternatives Considered

Discourse

No answers on this topic

Source by IC Thrive

[Intranet Connections has] more features, is more configurable, and offers more support.
Mario Pires | TrustRadius Reviewer

Return on Investment

Discourse

  • Community Members are eager to jump into the discussion.
  • Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
  • It's open source and configurable with many other add-ons to help integration with other services.
Elio Qoshi | TrustRadius Reviewer

Source by IC Thrive

  • Staff are able to access the same information regardless of location, ensuring we're all quoting the same information to members.
Kira Cox | TrustRadius Reviewer

Screenshots

Pricing Details

Discourse

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Discourse Editions & Modules

Additional Pricing Details

Source by IC Thrive

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Source by IC Thrive Editions & Modules

Edition
Cloud intranet software$41
On premise intranet software$702
  1. per user per month for 500 employees
  2. Per user, 1 time set up fee for 500 users
Additional Pricing Details
No third party consultants are required. Our stellar customer experience department works with all levels of expertise and provides custom services depending on level of need within your organization.

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