Discourse vs. Intranet Connections

[Discourse is by] far the best online forum platform in the industry. It may be a little pricey for people looking for a cheap option for their hobby forum, but for any type of business that relies on a forum, the pricing is more than fair.

Incentivized

I think this would depend on what they are looking for in an intranet service and how big their company is.

Incentivized

• User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
• Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
• Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.

Incentivized

• Ability to customize the platform to really fit the needs of what you're looking for. How we use it is different than how another organization uses it.
• It's easy to get ahold of technical support and ask questions from a high level (i.e. about how to make it work better for the organization) or a granular level (i.e. how to improve something for a specific employee).

• Some configuration UIs are difficult to follow
• Not well-suited for managing workflows (grant management as an example)
• Bulk operations across multiple threads either impossible or difficult to figure out

Incentivized

• improve on trigger options for workflows such as the ability to have two conditions for one trigger

Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.

Incentivized

[Intranet Connections has] more features, is more configurable, and offers more support.

Incentivized

• Community Members are eager to jump into the discussion.
• Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
• It's open source and configurable with many other add-ons to help integration with other services.

Incentivized

• The workflow when building forms doesn't allow for when someone is out of the office for it to flow to another manager. We would have to create a drop-down and have the employee select who it needs to go to for approval. Would be nice if the systems administrator could be able to change the approver and then resend the item for approval. At this time the employee would have to resubmit or the admin would have to email the current item for approval or we would have to impersonate this individual to approve.

Incentivized