DocuWare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuWare
Score 9.2 out of 10
N/A
DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.
$300
per month
Pricing
DocuWare
Editions & Modules
Base
$300
per month
Enterprise
1,500
per month
Pro
Contact sales team
Large Enterpriser
Contact sales team
Offerings
Pricing Offerings
DocuWare
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
DocuWare
Considered Both Products
DocuWare
Chose DocuWare
We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.
Chose DocuWare
Compared to other products, Docuware Cloud is versatile and affordable. It is the best I have used so far.
Chose DocuWare
Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.
Top Pros
Top Cons
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DocuWare
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User Ratings
DocuWare
Likelihood to Recommend
9.0
(7 ratings)
Likelihood to Renew
9.0
(1 ratings)
Usability
7.0
(1 ratings)
Support Rating
9.0
(2 ratings)
User Testimonials
DocuWare
Likelihood to Recommend
DocuWare
We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
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Pros
DocuWare
  • The software is secure and makes our documents safe
  • The software is scalable which is like
  • The software offers features that makes document processing and collaboration easy.
  • Docuware Cloud offers some automation features
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Cons
DocuWare
  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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Likelihood to Renew
DocuWare
Docuware has become a vital part of our organization.
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Usability
DocuWare
Fairly intuitive for average users.
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Support Rating
DocuWare
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
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Alternatives Considered
DocuWare
We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.
Read full review
Return on Investment
DocuWare
  • Allowed us to do multiple hours less data entry per client/per week.
  • ROI very quickly.
  • Package is customizable so you can scale as needed.
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