Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.5 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Dropbox Business
Score 8.7 out of 10
N/A
Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.
$15
per month
Webex App
Score 8.5 out of 10
N/A
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
$0
user/month
Pricing
DropboxDropbox BusinessWebex App
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Standard
$15
per user/per month
Advanced
$25
per user/per month
Enterprise
Contact sales team
Basic Plan
$0.00
user/month
Meet Plan
$13.50
user/month
Meet + Call Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Offerings
Pricing Offerings
DropboxDropbox BusinessWebex App
Free Trial
NoYesYes
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeNo setup feeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
DropboxDropbox BusinessWebex App
Considered Multiple Products
Dropbox
Chose Dropbox
We chose Dropbox because of its ease of use and organization capabilities. The user interface is such that it takes little to no time to train employees on how to use it. We considered Google Drives, and still use it when the project involves simultaneous collaboration, but the …
Dropbox Business
Chose Dropbox Business
Google Drive UI is VERY messy. It is not convenient to use, and its integration to the desktop is arbitrary...
OneDrive sync functions tend to break and lots of time we found ourselves wondering why a work we just saved disappeared, only to find out that it was overridden by the …
Chose Dropbox Business
Dropbox is easy to use when there's a need to move data for backing up (drag and drop); others you need to click and upload and [it's a] slower process.
Chose Dropbox Business
Dropbox seemed to stack up better against Box and seems to have less bugs and crashes. I would definitely recommend Dropbox Business over Box and other competitors.
Chose Dropbox Business
Compared to Libris, Dropbox Business is preferred. With Dropbox Business it is easier to share certain folders with certain people with the alternative of tagging each file like Libris. Dropbox Business is also a lot easier to navigate and see what type of file you are …
Chose Dropbox Business
Dropbox is one of the better file/folder sync programs out there. The feature set is more robust than OneDrive and easier to administer as well. Dropbox isn't one of the cheaper products out there, but is does well as a stand alone product (meaning no server is needed). The …
Chose Dropbox Business
Also very helpful and with a much better version control, accordingly no file conflicts. Unhelpful in respect to large file being easily accessible as they are not offline. Although this apparently has changed now.
Chose Dropbox Business
The 1Tb storage on the paying version made us select this one over the others.
Chose Dropbox Business
Google Drive is just better. The only thing Dropbox has over it is the desktop app, and I'd argue that it doesn't outweigh the benefits you get from being able to collaborate on Drive.
Chose Dropbox Business
I think the desktop element of Dropbox was really appealing. I haven't explored enough about Google Drive to know if they have some similar functionalities, but have used it only for some personal storage. For our team, Dropbox was a leader in the industry, so we felt most …
Chose Dropbox Business
Box has been pretty competitive for Dropbox, but the pricing and capacity options are more competitive with Dropbox.
Chose Dropbox Business
Dropbox for Business is the most feature complete and just works. It's competitors are still playing catch-up.
Chose Dropbox Business
Box dropped shortly after Dropbox with the intent on beating out Dropbox in file sharing by offering more space for free and adjusting their pricing. What was crazy was Box was less secure than Dropbox and had less functionality upfront. Although they had a nice navigation, it …
Chose Dropbox Business
The best thing about Dropbox is the fact that it can be integrated with over 100,000 third party apps which makes it easier to integrate the softwares which we internally work with. Dropbox integrated with DocuSign, Vimeo, Adobe, Salesforce and project management tools such as …
Chose Dropbox Business
The user experience can't be overlooked as to how good it is. Users don't need any training and they can work right away. OneDrive isn't reliable and none of the other products stack up for the user experience.
Chose Dropbox Business
On a purely cost per TB of storage comparison for large amounts of data, Dropbox for Business is cheaper. Its user interface is also friendlier for non-technical users. I found that Google Drive was on the expensive side and Amazon S3 (Simple Storage Service) required a higher …
Chose Dropbox Business
The biggest differentiator between Google Drive and Dropbox for our organization has been the ability to have simultaneous personal and business accounts. Most of our users have personal Google Drive accounts, and don't want to remove them in order to use a work one.
Chose Dropbox Business
These are similar in the sense that with Google Drive you can share large files and collaborate, and that with Slack, you can send large files. Our company actually used all 3, and each had a great purpose (DropBox helped send files to reps outside of our company's network, Goog…
Chose Dropbox Business
While they had similar features, Google Drive was not as secure as Dropbox and not as intuitive. The user and privacy settings were cumbersome and sharing links to some customers was difficult if they had browser settings that prevented them from reaching Google.
Chose Dropbox Business
DropBox is the king of all cloud sync services. It's not the right solution for everyone, but it's probably the best solution for most users due to the ease of use, quality and dependability of the platform, costs, and also that they have a long track record of support without …
Chose Dropbox Business
Dropbox is much better than Google Drive or Evernote. The accessibility and security features are much more robust than in Google Drive. Functionality is way more advanced than Evernote, in fact it's hard to even compare the two even though I have used them in similar …
Chose Dropbox Business
I'm actually a OneDrive fan and use it personally. I think DropBox and OneDrive for Business stack up fairly reasonably. Both can integrate directly with most Microsoft products now. One thing I've found is the DropBox sync seems to be solid, whereas OneDrive sync can often …
Chose Dropbox Business
Google Drive is also a promising platform, but lacks many features that may be needed in a agile world. The overall performance that is offered by Google Drive is not as satisfactory for me as compared to the one that Dropbox offers.
Webex App

No answer on this topic

Features
DropboxDropbox BusinessWebex App
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
8.4
1348 Ratings
1% above category average
Dropbox Business
8.9
129 Ratings
7% above category average
Webex App
7.9
575 Ratings
2% below category average
Versioning8.51121 Ratings8.9101 Ratings8.0349 Ratings
Video files8.11100 Ratings9.2112 Ratings8.3496 Ratings
Audio files8.6996 Ratings9.1105 Ratings8.5495 Ratings
Document collaboration8.41169 Ratings8.2119 Ratings8.3461 Ratings
Access control8.91246 Ratings8.5125 Ratings8.1364 Ratings
File search7.91291 Ratings9.1125 Ratings00 Ratings
Device sync8.11240 Ratings8.9122 Ratings8.5351 Ratings
Advanced security features00 Ratings00 Ratings8.6377 Ratings
Integrates with Google Drive00 Ratings00 Ratings4.8171 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
8.8
1277 Ratings
2% above category average
Dropbox Business
9.0
128 Ratings
4% above category average
Webex App
-
Ratings
User and role management8.81138 Ratings9.2113 Ratings00 Ratings
File organization8.81258 Ratings9.2125 Ratings00 Ratings
Device management8.81119 Ratings8.8107 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
8.7
1267 Ratings
1% above category average
Dropbox Business
8.9
125 Ratings
3% above category average
Webex App
-
Ratings
Performance8.41256 Ratings9.0125 Ratings00 Ratings
Reliability9.11263 Ratings9.0125 Ratings00 Ratings
Storage Reports8.7963 Ratings8.691 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Dropbox
-
Ratings
Dropbox Business
-
Ratings
Webex App
8.0
622 Ratings
3% above category average
Task Management00 Ratings00 Ratings7.7353 Ratings
Gantt Charts00 Ratings00 Ratings7.2167 Ratings
Scheduling00 Ratings00 Ratings8.6488 Ratings
Workflow Automation00 Ratings00 Ratings7.9239 Ratings
Mobile Access00 Ratings00 Ratings8.6585 Ratings
Search00 Ratings00 Ratings8.0498 Ratings
Visual planning tools00 Ratings00 Ratings8.1271 Ratings
Communication
Comparison of Communication features of Product A and Product B
Dropbox
-
Ratings
Dropbox Business
-
Ratings
Webex App
7.7
665 Ratings
4% below category average
Chat00 Ratings00 Ratings8.9655 Ratings
Notifications00 Ratings00 Ratings8.5646 Ratings
Discussions00 Ratings00 Ratings8.4598 Ratings
Surveys00 Ratings00 Ratings7.9337 Ratings
Internal knowledgebase00 Ratings00 Ratings8.1301 Ratings
Integrates with GoToMeeting00 Ratings00 Ratings8.5152 Ratings
Integrates with Gmail and Google Hangouts00 Ratings00 Ratings2.1175 Ratings
Integrates with Outlook00 Ratings00 Ratings8.9381 Ratings
Best Alternatives
DropboxDropbox BusinessWebex App
Small Businesses
SugarSync
SugarSync
Score 4.1 out of 10
SugarSync
SugarSync
Score 4.1 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
DropboxDropbox BusinessWebex App
Likelihood to Recommend
8.6
(1348 ratings)
8.5
(130 ratings)
8.5
(710 ratings)
Likelihood to Renew
8.2
(41 ratings)
5.0
(4 ratings)
8.4
(34 ratings)
Usability
8.1
(496 ratings)
9.0
(19 ratings)
8.5
(390 ratings)
Availability
6.8
(3 ratings)
8.0
(2 ratings)
9.1
(12 ratings)
Performance
6.0
(8 ratings)
8.0
(15 ratings)
6.6
(11 ratings)
Support Rating
6.6
(38 ratings)
8.4
(27 ratings)
8.7
(395 ratings)
In-Person Training
-
(0 ratings)
-
(0 ratings)
9.0
(4 ratings)
Online Training
8.2
(2 ratings)
-
(0 ratings)
8.5
(6 ratings)
Implementation Rating
7.5
(4 ratings)
9.0
(3 ratings)
6.8
(15 ratings)
Configurability
6.4
(1 ratings)
9.0
(1 ratings)
7.1
(14 ratings)
Ease of integration
-
(0 ratings)
8.0
(1 ratings)
8.5
(11 ratings)
Product Scalability
6.6
(4 ratings)
9.0
(2 ratings)
7.6
(11 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
8.6
(10 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(1 ratings)
8.6
(12 ratings)
User Testimonials
DropboxDropbox BusinessWebex App
Likelihood to Recommend
Dropbox
Dropbox is well suited for sending File Requests to clients to upload documents, and for me to send File Transfers to clients with documents for them to download. I can create separate files for each client, and also create files within files, which is very convenient and useful for my business purposes. In Dropbox I can also see all of the File Requests that I have sent and it shows me how many times they've accessed it and how many files they uploaded. I can also see all of the File Transfers that I have made and whether how many times the client has accessed it and how many documents were downloaded. It also sends me notifications if the clients haven't downloaded their files yet so I can remind them. Dropbox Sign has been very easy to use, and I have already stated what could be changed with it
Read full review
Dropbox
Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
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Cisco
It can be useful for organizations which uses hybrid and work from home model. By using this application we can seamlessly connect with each and every person in the organization. Used to conduct meetings about progress of project and can be able to present our data to others by screensharing option.
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Pros
Dropbox
  • I can share projects I need feedback on.
  • I can make projects available to editors so that they can do their work.
  • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
  • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
Read full review
Dropbox
  • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
  • Dropbox Business provides a means to safely store our documents without having to have physical copies.
  • Dropbox also allows for easy organization of our documents in folders and such in the system.
Read full review
Cisco
  • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
  • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
  • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
Read full review
Cons
Dropbox
  • Admid Control Can feels little basic it can be improve by easy access quick tabs for important button.
  • Smart sync behaviour can be little confusing it can be improve by displaying more futuristic way
  • Pricing and storage facility can be improve for really more demanding for a tool can be imporve.
Read full review
Dropbox
  • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
  • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
  • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
Read full review
Cisco
  • Compared to zoom, I think the user experience is not as good.
  • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
  • Not a fan of a mobile app. Maybe needs some improvement.
Read full review
Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
Dropbox
Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
Read full review
Cisco
While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
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Usability
Dropbox
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
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Dropbox
Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
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Cisco
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
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Reliability and Availability
Dropbox
I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
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Dropbox
At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
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Cisco
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
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Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
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Dropbox
The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
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Cisco
On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
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Support Rating
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
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Dropbox
I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
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Cisco
Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
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In-Person Training
Dropbox
The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
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Dropbox
No answers on this topic
Cisco
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
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Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
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Dropbox
No answers on this topic
Cisco
I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
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Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review
Dropbox
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
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Cisco
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
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Alternatives Considered
Dropbox
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
Read full review
Dropbox
Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
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Cisco
Microsoft Teams, while being built for more file sharing, completely misses the mark. I prefer Webex App which focuses on being a great chat tool, rather than trying to become something it is not. Slack is preferred over Webex App, but just barely, and it is only because Slack has a slightly more intuitive group discussion function.
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Contract Terms and Pricing Model
Dropbox
I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
Read full review
Dropbox
No answers on this topic
Cisco
No answers on this topic
Scalability
Dropbox
It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
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Dropbox
We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
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Cisco
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
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Professional Services
Dropbox
Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
Read full review
Dropbox
No answers on this topic
Cisco
No answers on this topic
Return on Investment
Dropbox
  • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
  • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
Read full review
Dropbox
  • Improved risk mitigation - know our files are encrypted.
  • Expiring Shared Links are a must have.
  • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
  • Collaboration makes it faster for us to complete plan documents with our customers.
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Cisco
  • Comfort in switching multiple OS platforms, when there is similar UI design.
  • HD video quality and HD screen share, make up presentations look more professional and standardized.
  • Less call/meeting drops as seen in other platforms applications.
  • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
Read full review
ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.