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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox Business

    Score8.6 out of 10
    N/ADropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.

    $15

    per month

    Webex App

    Score8.6 out of 10
    N/AThe Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

    $0

    user/month

    Pricing
    Dropbox BusinessWebex App
    Editions & Modules
    Standard
    $15
    per user/per month
    Advanced
    $25
    per user/per month
    Enterprise
    Contact sales team
    Basic Plan
    $0.00
    user/month
    Meet Plan
    $13.50
    user/month
    Meet + Call Plan
    $25.00
    user/month
    Enterprise Plan
    Contact Sales
    Offerings
    Pricing Offerings
    Dropbox BusinessWebex App
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Dropbox BusinessWebex App
    Considered Both Products
    Dropbox
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    52 Answers
    93%
    Would buy again
    600 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    49 Answers
    98%
    Delivers good value for the price
    523 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    53 Answers
    94%
    Happy with the feature set
    606 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    41 Answers
    96%
    Lived up to sales and marketing promises
    380 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    44 Answers
    95%
    Implementation went as expected
    440 Answers
    Features
    Dropbox BusinessWebex App
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox Business and Webex App
    Feature
    Dropbox Business
    9.0
    123 Ratings
    7% above category average
    Webex App
    8.0
    590 Ratings
    1% below category average
    Versioning9.096 Ratings8.1361 Ratings
    Video files9.0107 Ratings8.5512 Ratings
    Audio files9.1100 Ratings8.6511 Ratings
    Document collaboration9.0113 Ratings8.4474 Ratings
    Access control9.1120 Ratings8.3376 Ratings
    File search8.9119 Ratings00 Ratings
    Device sync8.6117 Ratings8.5365 Ratings
    Advanced security features00 Ratings8.7390 Ratings
    Integrates with Google Drive00 Ratings5.1171 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox Business and Webex App
    Feature
    Dropbox Business
    9.0
    122 Ratings
    4% above category average
    Webex App
    -
    Ratings
    User and role management9.0109 Ratings00 Ratings
    File organization9.1119 Ratings00 Ratings
    Device management9.0102 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox Business and Webex App
    Feature
    Dropbox Business
    9.1
    120 Ratings
    5% above category average
    Webex App
    -
    Ratings
    Performance9.1120 Ratings00 Ratings
    Reliability9.1120 Ratings00 Ratings
    Storage Reports9.188 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Dropbox Business and Webex App
    Feature
    Dropbox Business
    -
    Ratings
    Webex App
    8.3
    638 Ratings
    7% above category average
    Task Management00 Ratings8.0362 Ratings
    Gantt Charts00 Ratings7.5173 Ratings
    Scheduling00 Ratings8.7501 Ratings
    Workflow Automation00 Ratings8.4244 Ratings
    Mobile Access00 Ratings8.8600 Ratings
    Search00 Ratings8.3512 Ratings
    Visual planning tools00 Ratings8.5278 Ratings
    Communication
    Comparison of Communication features of Dropbox Business and Webex App
    Feature
    Dropbox Business
    -
    Ratings
    Webex App
    7.8
    680 Ratings
    2% below category average
    Chat00 Ratings9.1670 Ratings
    Notifications00 Ratings8.6661 Ratings
    Discussions00 Ratings8.6612 Ratings
    Surveys00 Ratings8.2349 Ratings
    Internal knowledgebase00 Ratings8.3307 Ratings
    Integrates with GoToMeeting00 Ratings8.4152 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings2.1175 Ratings
    Integrates with Outlook00 Ratings8.8381 Ratings
    Best Alternatives
    Dropbox BusinessWebex App
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dropbox BusinessWebex App
    Likelihood to Recommend
    8.6
    (123 ratings)
    8.6
    (747 ratings)
    Likelihood to Renew
    5.0
    (4 ratings)
    8.4
    (34 ratings)
    Usability
    9.0
    (19 ratings)
    8.9
    (393 ratings)
    Availability
    8.0
    (2 ratings)
    9.3
    (13 ratings)
    Performance
    8.0
    (15 ratings)
    7.8
    (12 ratings)
    Support Rating
    8.4
    (27 ratings)
    8.6
    (396 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (4 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (7 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    7.1
    (16 ratings)
    Configurability
    9.0
    (1 ratings)
    7.3
    (15 ratings)
    Ease of integration
    8.0
    (1 ratings)
    8.7
    (12 ratings)
    Product Scalability
    9.0
    (2 ratings)
    8.3
    (12 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    8.4
    (11 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    8.7
    (13 ratings)
    User Testimonials
    Dropbox BusinessWebex App
    Likelihood to Recommend
    Dropbox
    Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
    Read full review
    Cisco
    It's perfect for project rooms for collaborative work, file sharing, quick reporting and incident handling, and initiating conversations via chat, voice, and video. Some more formal matters are better handled by email. There's a greater chance they won't get lost, and if we want to revisit them months or even years later, we'll be able to find them more easily.
    Read full review
    Pros
    Dropbox
    • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
    • Dropbox Business provides a means to safely store our documents without having to have physical copies.
    • Dropbox also allows for easy organization of our documents in folders and such in the system.
    Incentivized
    Read full review
    Cisco
    • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
    • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
    • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
    Incentivized
    Read full review
    Cons
    Dropbox
    • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
    • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
    • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
    Incentivized
    Read full review
    Cisco
    • Compared to zoom, I think the user experience is not as good.
    • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
    • Not a fan of a mobile app. Maybe needs some improvement.
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
    Incentivized
    Read full review
    Cisco
    While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
    Incentivized
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    Usability
    Dropbox
    Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
    Incentivized
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    Cisco
    Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
    Incentivized
    Read full review
    Reliability and Availability
    Dropbox
    At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
    Incentivized
    Read full review
    Cisco
    I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
    Incentivized
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    Performance
    Dropbox
    The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
    Incentivized
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    Cisco
    On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
    Incentivized
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    Support Rating
    Dropbox
    I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
    Incentivized
    Read full review
    Cisco
    Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
    Incentivized
    Read full review
    In-Person Training
    Dropbox
    No answers on this topic
    Cisco
    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
    Read full review
    Online Training
    Dropbox
    No answers on this topic
    Cisco
    I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
    Incentivized
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    Implementation Rating
    Dropbox
    The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
    Incentivized
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    Cisco
    There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
    Incentivized
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    Alternatives Considered
    Dropbox
    Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
    Read full review
    Cisco
    Microsoft Teams is the main competitor of the Webex App. But it provides services for less cost than Webex App. And also teams are used by majority of companies in software industries due to its support for other Microsoft services.
    Incentivized
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    Scalability
    Dropbox
    We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
    Incentivized
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    Cisco
    Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
    Incentivized
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    Return on Investment
    Dropbox
    • Improved risk mitigation - know our files are encrypted.
    • Expiring Shared Links are a must have.
    • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
    • Collaboration makes it faster for us to complete plan documents with our customers.
    Incentivized
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    Cisco
    • Comfort in switching multiple OS platforms, when there is similar UI design.
    • HD video quality and HD screen share, make up presentations look more professional and standardized.
    • Less call/meeting drops as seen in other platforms applications.
    • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
    Incentivized
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    ScreenShots