Entuity vs. Splunk Infrastructure Monitoring

I think that if your organization is network-oriented (such as telecom or ISP) deploying Entuity should be considered a mandatory step. Big organizations will benefit from the ITSM (ticketing, monitoring and CMDB) integrations.

However, if your goal is to ensure that the server layer is monitored in great level (process and service monitoring, log parsing etc.) then Entuity will not suit your needs.

Incentivized

Splunk Infrastructure Monitoring is well suited for any complicated environment where you have apps and servers across multiple clouds and platforms and products. If you have a data centre where all your apps and servers are in one single network, you could probably get away with older solutions. But for any modern, complex, hybrid-cloud microservices environment, Splunk Infrastructure Monitoring is a must-have.

Incentivized

• Exceptional network discovery and mapping.
• Great CMDB integration capabilities.
• Good event management integrations.

Incentivized

• SignalFX handles historical metric aggregation exceptionally well, providing a multifaceted approach to event detection based on anomalies.
• SignalFX's cost is incredibly flexible with their pricing model of DPM (data-point per minute) vs the traditional "per host" model that most monitoring SaaS use.
• SignalFX support is responsive and knowledgeable, very eager to help solve your immediate problems.
• SignalFX integrations is vast and constantly growing, making adoption easy even when multiple different open-source technologies are used in your stack.

Incentivized

• Detailed server monitoring.
• Detailed storage monitoring.

Incentivized

• Better integration with our clients (native mobile clients SDKs will be great).
• A way to easily tag filters and move them across metrics/formula.
• Alert system to easy false [alarm] and hard to configure.
• Be able to have group more dimensions (and have more values on each).

Incentivized

Good: Stable system with low error rate Easy to use for simple use cases Bad: UI is not very clear for complex usage Mobile view (when logged in from phone) is bad No library for .net

Incentivized

I find that learning the interface can take some time. We need a better show-and-tell on how the Teams pages, Dashboard Groups, Dashboards and charts delay. Advance SignalFlow is sometimes hard to build. Some better samples of advanced SignalFlow would be helpful. For example, Splunk SPL has a vast resource of examples.

Incentivized

Entuity support has always been quick to respond and the majority of the calls I had were resolved on the first call. In addition, the product documentation is easy to read and goes into great detail of how the product works. This is probably a reason why a support call is literally the last call for Entuity (no pun intended).

Incentivized

The list above shows you some of the products that Entuity replaces.

The good product and excellent support behind it make it a better choice from the admin's and EA's perspective. My customers have praised the short learning curve and the swift and professional support staff. From my own experience I can tell that this product is delivered with one of the finest sets of documentation I have ever seen.

Incentivized

They’re not for the same purpose but we’re using NewRelic and Honeycomb for monitoring purposes. NewRelic is used for HTTP client monitoring for system related throughput, error, database and external client monitoring. Honeycomb is used to monitor actual HTTP request/response values. Splunk [Infrastructure Monitoring] is used for real-time application related throughout and error monitoring.

Incentivized

• Reconciling multiple tools (netflow, configuration, monitoring and discovery) into one tool simplified the support agreement.
• Root cause analysis (RCA) time has been greatly reduced thanks to having all information in a single interface.
• Security of the network devices has improved thanks to the discovery provided by Entuity.

Incentivized

• Reduced downtime.
• Caused us to get a lot of spam when we redeployed apps and old instances stopped sending metrics. Muting alerts solves this, but people often forget to do it or do it incorrectly.
• Helped us find historical info about instances/apps.

Incentivized