eSentire vs. TELUS International QA & Testing Services

We need 7x24x365 network monitoring and proactive protection. eSentire can thwart an active attack which is the most critical part of the service. Unless you have your own SOC and have the ability to address potential breaches in your environment, you need a service like this. Most companies can't afford to run their own SOC.

Incentivized

TELUS InternationalQA & Testing Services is suitable for individuals who are not overly concerned about their privacy and have spare time to participate in their various projects. Whether it's mystery shopping, English command speech collection, social media evaluation, or a related project, there is an opportunity to make extra income if you are selected. TELUS InternationalQA & Testing Services is not well suited for individuals who are very busy, respect their privacy, and are cautious about engaging in any job outside of the United States (for individuals such as me).

Incentivized

• 24x7 monitoring.
• Provides co-managed solution (in most cases).

Incentivized

• Contacting potential participants directly.
• Clearly listing all instructions of testing.
• Leaving contact information in email signature lines.

Incentivized

• Proactively provide more detailed explanation of alerts without the need for a request for more info

Incentivized

• TELUS InternationalQA & Testing Services could do a better job of answering questions.
• Provide more assurace that data collection is safe and protected.
• Do a better job of not coming across as a scam opportunity.
• Provide more assurance that financial information is safe and protected.

Incentivized

eSentire is the best product in the MDR space for the following reasons: - They have been around for ~20 years (mature). - They have a proven track record of success. - They have an ecosystem of security analysts at all levels of comptetncy. - They have an excellent retention program that's designed to keep talent at eSentire.

Incentivized

From my understanding, TELUS InternationalQA & Testing Services recently acquired Lionbridge Testing Services.

Incentivized

• Positive ROI due to minimal security staff expenses.
• Negative ROI due to some security events not being actioned.

Incentivized

• I would have liked to have seen more effort put into answering my project-related questions.
• Not sure if potential study participants are comfortable disclosing financial information to an international company.
• Potential participants may also be reluctant to disclose private information for project purposes.

Incentivized