Exotel vs. Revenue.io

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Exotel
Score 7.2 out of 10
N/A
Exotel is an advanced customer engagement platform that combines CPaaS, omnichannel contact centers, and Conversational AI. The platform is designed to foster richer, AI-powered, and contextual interactions, offering businesses unparalleled speed and scale in their communications.
$200
5 months Validity
Revenue.io
Score 8.5 out of 10
N/A
Revenue.io (formerly RingDNA ) is presented as a "sales acceleration engine" for inside sales teams using Salesforce. According to the vendor, its Intelligent Dialer for Salesforce aims to help outbound sales reps use Revenue.io to make more calls, connect with up to 400% more prospects, and fully automate voicemails. Part of the value proposition is also improving inbound call performance. Calls can be routed to the right reps based on any marketing source, complete with prospect data that…N/A
Pricing
ExotelRevenue.io
Editions & Modules
Dabbler
$200
5 months Validity
Believer
$500
11 months Validity
Influencer
$1000
11 months Validity
Custom
Get in touch
No answers on this topic
Offerings
Pricing Offerings
ExotelRevenue.io
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
ExotelRevenue.io
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Exotel
-
Ratings
Revenue.io
7.6
13 Ratings
8% above category average
Contact preview00 Ratings7.413 Ratings
Dialer-CRM integration00 Ratings8.213 Ratings
Call notes & tags00 Ratings7.313 Ratings
Automatic call logging00 Ratings7.413 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Exotel
-
Ratings
Revenue.io
7.3
13 Ratings
2% below category average
Outbound dialing00 Ratings7.413 Ratings
Inbound routing00 Ratings7.413 Ratings
Click-to-call00 Ratings8.313 Ratings
Recorded voicemail drop00 Ratings7.411 Ratings
Dialer contact import00 Ratings7.413 Ratings
Campaign & list management00 Ratings5.713 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Exotel
-
Ratings
Revenue.io
7.9
13 Ratings
6% above category average
Follow-up calls00 Ratings7.413 Ratings
Dialer reporting & analytics00 Ratings8.313 Ratings
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ExotelRevenue.io
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Score 9.8 out of 10
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Score 8.9 out of 10
Bright Pattern Contact Center
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Score 10.0 out of 10
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Score 8.9 out of 10
Dialpad Ai Sales Center
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Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ExotelRevenue.io
Likelihood to Recommend
9.0
(2 ratings)
8.2
(13 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(2 ratings)
Usability
-
(0 ratings)
9.0
(4 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
8.0
(6 ratings)
In-Person Training
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
-
(0 ratings)
7.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
ExotelRevenue.io
Likelihood to Recommend
Exotel Techcom
Exotel is well suited for: - Small and mid-sized Internet based businesses where it is necessary for them to have a very strong customer support team working round the clock and in different shifts. - Company making large number of calls and sending mass SMS's. They can do that on a single cloud based platform. Exotel might not be a good fit if: -it is not a call intensive business that you want to cater to. Though the setup cost is very low but it follows economies of scale i.e. more the number of calls, less will be per call cost.
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Revenue.io
Revenue.io's automated pricing and demand forecasting features may benefit e-commerce enterprises with a large number of products and fluctuating demand. This can assist them in remaining competitive while increasing sales and profitability. Small businesses with a restricted product offering or consistent demand may benefit less from Revenue.io's advanced pricing and forecasting services.
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Pros
Exotel Techcom
  • Affordable Solution: First and foremost the platform is very much affordable for a small start-up starting their business and want to connect with their leads and serve their clients economically.
  • Easy to Use: Anyone can start using the platform from the Day 1. No extensive training required for it. Just integrate your phone number with the platform and solve customer problems at godspeed!
  • IVR Set-up- Want to have different services on a single number for your Services. Set-up IVR and make your life easy.
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Revenue.io
  • Speed at calling through lists, loading the account data into the intelligent dallier
  • Using the calling notes and other values, as triggers into our workflows
  • Using ringDNA data in our Marketing cloud journeys for customer service and sales purposes. For example, triggering an email send based on the results of a phone call
Read full review
Cons
Exotel Techcom
  • Communication
  • Not for large companies
  • Volume of texts
Read full review
Revenue.io
  • It constantly logs out and forces me to log back in through both RingDNA and Salesforce before calling or texting anyone which requires a 2 step process. This can be prevented by logging into RingDNA at the start of each day before Salesforce, I just need to make this a habit!
  • When you go into "Contacts" in the dialer and search for someone, it does not predictively auto-populate Contacts based on what you have typed so far (unlike Salesloft, Outreach, etc) so you end up typing most of the contact's name each time when searching. Not a huge deal since I am primarily searching for people in Salesforce, but it would be nice to have this in dialer as well.
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Likelihood to Renew
Exotel Techcom
No answers on this topic
Revenue.io
Our company is very happy with RingDNA and our experience with using it only continues to improve over time.
Read full review
Usability
Exotel Techcom
No answers on this topic
Revenue.io
I can say that this platform has been a great help from the beginning of the implementation and has helped exponentially to grow as a company. At no time have we had problems at the beginning or any confusion when using this software for the first time, it has always been very easy to use its interface and tool. In case we don't know something, technical support has always been helpful.
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Reliability and Availability
Exotel Techcom
No answers on this topic
Revenue.io
They have a dedicated support team to assist with any questions or issues users may encounter while using the application. However, this feature makes this platform live and steady
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Performance
Exotel Techcom
No answers on this topic
Revenue.io
Revenue.io to evaluate its performance in terms of page load times or report completion. Regarding integration with other software or systems, its integration with other tools is designed to work seamlessly with other tools and systems without slowing them down. Furthermore, integration does not affect its efficiency and leads to smooth work
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Support Rating
Exotel Techcom
No answers on this topic
Revenue.io
It fulfills our requirements for what we were looking for among the products available in the market. They have given demos so well and address all of our issues very well. They also quoted the best price for what we had in mind. Overall, it helps us zero in on our search with all the requirements and budget in mind.
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In-Person Training
Exotel Techcom
No answers on this topic
Revenue.io
Due to a comprehensive understanding of the platform to use its features and functions effectively.
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Implementation Rating
Exotel Techcom
No answers on this topic
Revenue.io
Thoroughly assess your organization's revenue management needs and consider the time and resources required.
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Alternatives Considered
Exotel Techcom
Exotel was selected by us because of the following reasons: -Low set-up and maintenance cost as compared to its peers. -Prompt customer service: You want to upgrade your plan or facing any issues around the platform, Exotel team is just a call away. -Call recording Quality was also better than the peers.
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Revenue.io
I honestly think that SalesLoft is a more complete solution as far as the user interface goes. However, Ring DNA has the added call intelligence feature that sales loft doesn't have, so we went with ring dna.
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Scalability
Exotel Techcom
No answers on this topic
Revenue.io
Overall, Revenue.io is a highly scalable platform that can adapt to the needs of businesses of varying sizes and industries. The program handles large volumes of data and users, making it suitable for companies with complex revenue management needs. Moreover, the cloud-based infrastructure allows the platform to scale up or down quickly based on changing business needs.
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Return on Investment
Exotel Techcom
  • This increased onboarding efficiency to save money on startup.
  • This saved us money by getting both services from one company.
  • Con was price was higher than we would have liked but efficiency made up for that.
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Revenue.io
  • RingDNA has a significant impact on our ability to manage our activities with our sales team
  • Analytics gives us absolute transparency across our sales and service teams
  • Essentially this enables us to truly see and act on what is happening and make overall improvements to marketing, sales and services
Read full review
ScreenShots

Revenue.io Screenshots

Screenshot of The RingDNA Intelligent Dialer for SalesforceScreenshot of RingDNA's Dialer works seamlessly with SalesforceScreenshot of RingDNA's dashboards help sales teams predict and influence revenue