ExtraHop Performance Platform vs. Wireshark

One very big use is the ability to resolve performance issues. One example used was with the performance of sql issues. ExtraHop [Performance Platform] gave us the packet tracing ability to see the database was being queried incorrectly. A programmer has written a query that would bring the database information local and one the queries instead of allowing the sql server itself to do the work and push out the information.

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I don't know of any other tool that works as well as Wireshark for packet capture an inspection. It's extremely easy to get up and running, and even with little to no knowledge of how to use the tool, you can be looking at all the traffic coming off a network interface.

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• It is very good at making it easy to find root cause for app issues.
• It provides very good stats, graphs, and diagrams of IT utilization.

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• Light-weight software - Does not require high end specifications; also runs smoothly on Legacy systems
• Filter function - Lets you filter you packets from thousands to tens so as to find your target much easily
• Simultaneous capturing on all the network adapters - You can capture packets from all the Network Interface Cards (NIC's) at once.

• Some person like me who want to see Extrahop can integrate better with other network analysis tools like Wireshark or TCPdump. The desired functionality I've been looking for is to program a kind of specific criteria to trigger the probe starts to run Wireshark or TCPdump to save the trace of a specific problematic session. Sometimes I want to see the evidence in a packet trace layer rather than just have the warning or error only presented in the dashboard.

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• A more user-friendly interface would be nice, but then again it is not really designed for those who are not quite comfortable with this type of software.
• Changes to functionality on updates - this can sometimes happen unexpectedly and can be an annoyance.
• More powerful data processing would be welcomed

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ExtraHop fits perfectly into the nist security framework to ensure the network is monitored and protected from anomalous behaviors.

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It's very simple and easy to use, although individuals not used to managing and administering networks would take some time to get familiar with it. Once they have mastered use of the application, it's easy to stay knowledgeable about it, iteration after iteration. It is well supported online through an open-source community network of professionals who are helpful in imparting knowledge and in providing assistance.

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Documentation could be a lot better. Tech support is outstanding.

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I don't believe Wireshark has "true" support as the software is open source. However, there is an active & friendly community around Wireshark that are more than happy to help answer questions. From a comprehensive Wiki and FAQ section on the site to the Ask a Question forum and bug tracker section, there's plenty of support options to make sure your questions and issues are addressed.

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Simple and easy setup.

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We use ExtraHop specifically to monitor network traffic. It does many other things very well also, but it is the best network traffic analysis tool that we currently have in house. The fact that it is agentless also makes it more reliable and not dependent on agents running on devices throughout our enterprise.

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Wireshark is a free tool that came highly recommended by one of our former network security consultants. Using the tool he was able to resolve all of our higher tier network tickets, so we observed first hand why we needed to add Wireshark into our toolset. We received in-depth instruction and training scenarios that demonstrated the effectiveness and power of the product, so we didn't spend any time reviewing competing products.

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• Accelerated root cause analysis
• Cut out time passing the hot potato, focused time on resolution
• It's a good tool for change management, helping to transform a reactive culture to one that is more proactive
• Enables early warning and visibility, prompts action before a system goes down

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• Identifying bugs in the network has never been smooth and near-perfect.
• Wireshark has made sure our equipment and software is working properly via analyzing network data.
• Analysis of IP packets and Sip call flaws has saved us a lot of time and confident result.

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