EZMaxRequest vs. TOPdesk
EZMaxRequest vs. TOPdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
EZMaxRequest | N/A | EZMaxRequest is a full-featured mobile app that streamlines request management by enabling authorized community members to initiate a Maximo work request, upload pictures, communicate with service providers, and enjoy real-time visibility into ongoing processes – all from a mobile app that is tailored to the organization’s specific needs. EZMaxRequest lets community members: Download the app from their favorite app store. Sign-up and sign-in using their… | N/A | |
TOPdesk | Mid-Size Companies (51-1,000 employees) | TOPdesk is the flagship highly-modular cloud-based or installed ITSM service desk and asset management solution from the Dutch company of the same name, for enterprise companies. | N/A |
EZMaxRequest | TOPdesk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | The TOPdesk license model: - Modular: Organizations purchase only the modules needed - Saas or On premise - Supports unlimited number of assets. - End users OR service agents based. For flexibility in the number of agents for e.g. extra busy times of the year, the end user license allows adding agents without any restrictions, no day passes needed. | ||||||||||||||
More Pricing Information |
EZMaxRequest | TOPdesk | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
EZMaxRequest | TOPdesk | ||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| ||||||||||||||||||||||||
ITSM asset management |
| ||||||||||||||||||||||||
Change management |
|
EZMaxRequest | TOPdesk | |
---|---|---|
Small Businesses | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | TOPdesk Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | TOPdesk Score 8.7 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
EZMaxRequest | TOPdesk | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.7 (197 ratings) |
Likelihood to Renew | - (0 ratings) | 8.8 (109 ratings) |
Usability | - (0 ratings) | 9.7 (27 ratings) |
Availability | - (0 ratings) | 9.1 (9 ratings) |
Performance | - (0 ratings) | 8.1 (9 ratings) |
Support Rating | - (0 ratings) | 8.7 (165 ratings) |
In-Person Training | - (0 ratings) | 10.0 (2 ratings) |
Online Training | - (0 ratings) | 8.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.2 (15 ratings) |
Configurability | - (0 ratings) | 8.8 (8 ratings) |
Ease of integration | - (0 ratings) | 8.2 (16 ratings) |
Product Scalability | - (0 ratings) | 9.1 (9 ratings) |
Vendor post-sale | - (0 ratings) | 9.0 (7 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (7 ratings) |
EZMaxRequest | TOPdesk | |
---|---|---|
Likelihood to Recommend | InterPro Solutions No answers on this topic | TOPdesk |
Pros | InterPro Solutions No answers on this topic | TOPdesk |
Cons | InterPro Solutions No answers on this topic | TOPdesk |
Likelihood to Renew | InterPro Solutions No answers on this topic | TOPdesk |
Usability | InterPro Solutions No answers on this topic | TOPdesk |
Reliability and Availability | InterPro Solutions No answers on this topic | TOPdesk |
Performance | InterPro Solutions No answers on this topic | TOPdesk |
Support Rating | InterPro Solutions No answers on this topic | TOPdesk |
In-Person Training | InterPro Solutions No answers on this topic | TOPdesk |
Online Training | InterPro Solutions No answers on this topic | TOPdesk |
Implementation Rating | InterPro Solutions No answers on this topic | TOPdesk |
Alternatives Considered | InterPro Solutions No answers on this topic | TOPdesk |
Scalability | InterPro Solutions No answers on this topic | TOPdesk |
Return on Investment | InterPro Solutions No answers on this topic | TOPdesk |
ScreenShots | EZMaxRequest Screenshots |