Five9 vs. NAVOMI CRM Connect
Five9 vs. NAVOMI CRM Connect
Product | Rating | Most Used By | Product Summary | Starting Price |
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Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A | |
NAVOMI CRM Connect | N/A | NAVOMI developed CRM connectors embedded into contact centers’ platforms like LivePerson’s Conversational Cloud and Twilio Flex. CRM Connect integration and communication between contact center platforms and various CRM systems. This means that all the information the agent needs is available in the same place. | N/A |
Five9 | NAVOMI CRM Connect | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | — | ||||||||||||||
More Pricing Information |
Five9 | NAVOMI CRM Connect | |
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Top Pros | No answers on this topic | |
Top Cons |
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Five9 | NAVOMI CRM Connect | ||||||||||||||||||||||||||||||||||||||||||
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Contact Center Software |
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Workforce Optimization (WFO) |
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Five9 | NAVOMI CRM Connect | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Five9 | NAVOMI CRM Connect | |
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Likelihood to Recommend | 7.4 (38 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Availability | 9.0 (1 ratings) | - (0 ratings) |
Performance | 8.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (9 ratings) | - (0 ratings) |
Online Training | 10.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Configurability | 9.0 (1 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 8.0 (1 ratings) | - (0 ratings) |
Ease of integration | 9.0 (1 ratings) | - (0 ratings) |
Product Scalability | 9.0 (1 ratings) | - (0 ratings) |
Professional Services | 9.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 8.0 (1 ratings) | - (0 ratings) |
Five9 | NAVOMI CRM Connect | |
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Likelihood to Recommend | ![]() Five9
| ![]() NAVOMI No answers on this topic |
Pros | ![]() Five9
| ![]() NAVOMI No answers on this topic |
Cons | ![]() Five9
| ![]() NAVOMI No answers on this topic |
Likelihood to Renew | ![]() Five9
| ![]() NAVOMI No answers on this topic |
Usability | ![]() Five9
| ![]() NAVOMI No answers on this topic |
Reliability and Availability | ![]() Five9
| ![]() NAVOMI No answers on this topic |
Performance | ![]() Five9
| ![]() NAVOMI No answers on this topic |
Support Rating | ![]() Five9
| ![]() NAVOMI No answers on this topic |
Online Training | ![]() Five9
| ![]() NAVOMI No answers on this topic |
Implementation Rating | ![]() Five9
| ![]() NAVOMI No answers on this topic |
Alternatives Considered | ![]() Five9
| ![]() NAVOMI No answers on this topic |
Contract Terms and Pricing Model | ![]() Five9
| ![]() NAVOMI No answers on this topic |
Scalability | ![]() Five9
| ![]() NAVOMI No answers on this topic |
Professional Services | ![]() Five9
| ![]() NAVOMI No answers on this topic |
Return on Investment | ![]() Five9
| ![]() NAVOMI No answers on this topic |
ScreenShots | Five9 Screenshots |