Five9 vs. VQ Online by VereQuest
Five9 vs. VQ Online by VereQuest
Product | Rating | Most Used By | Product Summary | Starting Price |
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Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A | |
VQ Online by VereQuest | N/A | VQ Online from VereQuest is design to streamline the QA process across channels and functions to maximize the insight gathered to free up valuable QA analysts’ time. It is presented as a solution for large, multi-site, multi-channel centers with internal and external QA functions who want to expand or consolidate QA results and who need a system for managing the QA process. It is additionally presented as a solution for small, single-site centers that are currently using spreadsheets or other… | N/A |
Five9 | VQ Online by VereQuest | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | — | ||||||||||||||
More Pricing Information |
Five9 | VQ Online by VereQuest | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Five9 | VQ Online by VereQuest | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Five9 | VQ Online by VereQuest | |
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Likelihood to Recommend | 7.4 (38 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Availability | 9.0 (1 ratings) | - (0 ratings) |
Performance | 8.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (9 ratings) | - (0 ratings) |
Online Training | 10.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Configurability | 9.0 (1 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 8.0 (1 ratings) | - (0 ratings) |
Ease of integration | 9.0 (1 ratings) | - (0 ratings) |
Product Scalability | 9.0 (1 ratings) | - (0 ratings) |
Professional Services | 9.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 8.0 (1 ratings) | - (0 ratings) |
Five9 | VQ Online by VereQuest | |
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Likelihood to Recommend | Five9 | VereQuest Incorporated No answers on this topic |
Pros | Five9 | VereQuest Incorporated No answers on this topic |
Cons | Five9 | VereQuest Incorporated No answers on this topic |
Likelihood to Renew | Five9 | VereQuest Incorporated No answers on this topic |
Usability | Five9 | VereQuest Incorporated No answers on this topic |
Reliability and Availability | Five9 | VereQuest Incorporated No answers on this topic |
Performance | Five9 | VereQuest Incorporated No answers on this topic |
Support Rating | Five9 | VereQuest Incorporated No answers on this topic |
Online Training | Five9 | VereQuest Incorporated No answers on this topic |
Implementation Rating | Five9 | VereQuest Incorporated No answers on this topic |
Alternatives Considered | Five9 | VereQuest Incorporated No answers on this topic |
Contract Terms and Pricing Model | Five9 | VereQuest Incorporated No answers on this topic |
Scalability | Five9 | VereQuest Incorporated No answers on this topic |
Professional Services | Five9 | VereQuest Incorporated No answers on this topic |
Return on Investment | Five9 | VereQuest Incorporated No answers on this topic |
ScreenShots | Five9 Screenshots |